When I participated in the formulation of the "14th Five-Year Plan", I heard a brand new concept - "family culture". In my first year of work, I received a "big job" - applying for pension insurance subsidies to temporary workers.

When I participated in the formulation of the "14th Five-Year Plan", I heard a brand new concept - "family culture". What is "family culture"? Is it the struggle of all the employees of the hospital to unite their hearts and minds? Or is it the emotion of loving the home in the hospital? Is it everyone's persistence in sticking to their posts? Or is it a silent touch?

I have been thinking for a long time and gave the answer in my heart.

"Don't fight unprepared battles"

I just received a "big job" - to apply for pension insurance subsidies to temporary workers. At that time, more than 30 temporary workers surrounded me, talking and talking and talking excitedly about my situation:

"Girl, I have difficulties at home and need these subsidies very much."

"I have been working as a temporary worker in our unit for some time, and it's my turn."

"My job is to collect medical garbage, and the risks are high, so I should handle it first."

As I listened, I suddenly felt dizzy, my ears buzzing, and I couldn't hear anything clearly. In the hot summer, cold sweat broke out in my palms.

At this time, the section chief came over and called me out. "It is not a solution to let everyone make noise like this. It is better to let everyone go to work first today and come here to handle it at 8 am tomorrow."

After the crowd dispersed, the section chief said to me earnestly: "If you do any work, you must be familiar with the policies so that you can be principled. If you don't have a deep understanding of the policies, there will be some deviations in the implementation process. How can the implementation be smooth?"

After saying that, she took out the documents and started learning with me. What situations meet the application standards? What kind of proof materials are needed? How much is the subsidy amount? Is it distributed directly or after retirement? Which department will issue it? After helping me figure out these problems, she listed some special circumstances that may arise one by one and took me to the competent department for consultation. There are so many people consulting! We waited for a long time, and when I was impatient, she smiled and had no impatience at all. Seeing her like this, I had to sit down as if I was like this until I understood the last question, it was off work time. On the way back, she asked me to summarize what I have gained today, and also taught me: "As personnel workers, we must fully understand and chew the policies. Only in this way can we not panic when encountering problems. You are a child with clear work ideas, and you need to practice more patience, be diligent in your legs, diligent in your mouth, and brain work, so that you can do your personnel work well."

When I heard her teachings, I felt ashamed and took the initiative to ask to work overtime in the department and post the work arrangements for tomorrow. The next day, everything went well, and there was no such noisy situation again.

Looking back now, I still appreciate her. The first leader of my career, the woman who everyone affectionately called her "old lady". She used her more than 20 years of experience in personnel management to vividly teach me a lesson, so that the fledgling ones would understand that no unprepared battles would be done in the future.

"The iron must be strong himself"

The second leader I met in my career is a veritable "iron lady". A sentence she often says is "You have to be strong yourself when you make a blacksmith." That's right, that's what she asked for herself.

Every morning, she was the first to arrive at the department and started her day's work early. Whether it is text materials or PPT courseware, from implementation plans to conference site arrangements, she has personally taken on and strived for perfection. Not only did she have "harsh" requirements for herself, but she also had very strict requirements for us. Work progress, dress standards, service attitude, and dealing with people are meticulous at all times and everywhere.

Until that time, I discovered the soft side of her firm appearance. It was a summer afternoon, and an employee came to the office and told the section chief about his difficulties. "The family is really too difficult, otherwise I wouldn't have troubled you. I finally got into graduate school, and I don't want to give up."

It turned out that he was a newly hired college student who passed the full-time graduate school . Because of family reasons, he couldn't get the tuition fee, which turned the original happy event into a worry. After hearing this, the section chief immediately reported to the hospital leaders.At this time, someone proposed, "According to the hospital's policy, tuition fees can only be reimbursed after returning to the hospital for work. There has never been a precedent for advance tuition fees. In addition, recruiting personnel are highly mobility. If no one comes back, how can the advance money be returned? It would be better to let him overcome the difficulties by himself." After hearing this, the section chief turned around and left.

Later, I heard from this colleague in a difficult family that it was the section chief who withstood the pressure and was willing to guarantee him that he could get the tuition in advance and fulfill his dream of studying.

Recalling carefully, the section chief actually cares about us. She takes the initiative to ask who is not easy to advance his work; she goes to visit him; who is the elderly in the hospital; who is in trouble with school, she takes the initiative to help him; who is sick, she asks about his well-being. She is like a candlelight, illuminating others while continuously sending warmth.

When I was working overtime and leaving late, I saw that the lights in the section chief’s office were still on. I will never forget her earnest teachings, "We should perform our duties and responsibilities and strictly demand when dealing with work and life, and be warm and full of heart, especially young people, we should work hard, cherish time, and live up to our youth."

"Learn and learn from it from time to time, it is a pleasure."

The newly appointed section chief is modest, cautious, and kind, and is the "pendant" of the hospital. She has solid writing skills, and her articles are done in one go. I often look at the materials she wrote, and I am envious, and her passion for learning also left a deep impression on me.

When she first took over the personnel work, she was also a "outsider", but she was not discouraged. Instead, she actively "learned" from every comrade in the department every day, understanding the work process, mastering specific operating methods, and being familiar with policies, laws and regulations has become her daily "compulsory course". What are the problems with the compilation? What other procedures are there for hiring? How to operate the salary system? How to calculate pension insurance? These questions are her motivation for continuous learning and tireless work. Every time I go to report on my work, I find that she is either reading books or writing materials. Not only that, she also often uses her lunch break and holidays to study relevant documents and policies. Nowadays, she knows all the issues at the policy level and operation level.

"Learn but never exhausted, practice hard but never tirelessly." She interprets it to us with practical actions, learn endlessly, and never give up on love.

It is said that beauty is old and beautiful in a flash of fingers. In a blink of an eye, I have been working in the hospital for thirteen years. Through continuous accumulation and precipitation, I have also made great progress and growth. I want to thank every good teacher and friend I have met in my life. It is them who give me love and touch, tolerate my ignorance and ignorance, pass on my beautiful character from generation to generation, and pass on my excellent work style from generation to generation. Isn’t this a cultural heritage! Not a kind of inheritance of feelings!

In September this year, my child went to elementary school. Maybe it was born in Weinan Central Hospital, or maybe it was because of my work that he had a special feeling for the hospital.

"Mom, the second phase project is so beautiful, there is a fountain at the door."

"Doctor and nurse are so hard, I want to hug them."

"Mom, look, the ambulance is so grand, I'll send the patient to the hospital. When I grow up, I'll drive the ambulance to transport the patient."

Whenever he hears these words, he is moved by his little emotions. In the days to come, I will pour the high-quality nutrients and beautiful qualities I have learned from the hospital on him, be a good inheritor of "family culture" and be a good guardian of "family culture". (Zhang Yuanyuan)

Source: Weinan Central Hospital official microscope