preferential treatment certificate is the abbreviation of People's Republic of China retired military preferential treatment certificate and the People's Republic of China's martyrs, military personnel who died in the line of duty, and the preferential treatment certificate for the survivors of soldiers who died of illness. The preferential treatment certificate is uniformly issued by the Ministry of Veterans Affairs. It is a carrier for the holder to show his honor and a certificate for enjoying preferential treatment. According to the unified deployment of the Ministry of Veterans Affairs, starting this year, preferential treatment certificates will be issued to eligible veterans and other preferential treatment recipients. Since the beginning of this year, our province has actively studied and promoted the application and issuance of preferential treatment certificates. After preliminary pilot trials, all preparations are now in place. All localities will fully launch the application and issuance of preferential treatment certificates on June 28, 2022. The relevant matters are now announced as follows.
1. Application objects
Retired soldiers in Shandong Province who meet the relevant conditions of the "Measures for the Administration of Preferential Treatment Certificates for Retired Soldiers and Other Preferential Care Objects (Trial)" of the Ministry of Veterans Affairs, martyrs, soldiers who died in the line of duty, and survivors of soldiers who died due to illness.
Retired soldiers refer to officers, sergeants, and conscripts who have retired from active service in accordance with the law of the People's Liberation Army of China, as well as police officers, sergeants, and conscripts in the Chinese People's Armed Police Force who have retired from active service in accordance with the law.
Martyrs, servicemen who died in the line of duty, and survivors of soldiers who died due to illness refer to the spouses, parents (parents), children, and brothers and sisters who bear the obligation to support martyrs, servicemen who died in the line of duty, or soldiers who died due to illness.
2. Application location
Qualified applicants should, in principle, apply for a preferential treatment certificate at the retired military service station in the township (street) in their place of residence. Those who do not live in their place of registered residence can also apply for a preferential treatment certificate at the nearest retired military service station in the town (street) where they usually live.
3. Application method
(1) Online application. For applicants who are proficient in using Internet applications, if they have completed the file creation and card registration at the Veterans Service Station and the information is complete and correct, they can log in to the Veterans Service Platform through the Internet and submit their application online. Staff at county (city, district) veterans service centers and township (street) service stations will also proactively contact applicants to inform them of the online application process and provide assistance to service recipients who have difficulties. Veterans affairs departments at all levels will publish online application operation guides online to facilitate applicants.
(2) Home registration. For those who are older, seriously ill, unable to take care of themselves, bedridden for a long time, etc. who are inconvenient to apply online or on-site, I and my family members can express their willingness to go to the home when contacted by the staff, or they can take the initiative Contact the nearest township (street) retired military service station and submit an application for household registration. The staff will proactively contact you regarding the appointment process, and deliver the "Application Form for the Preferential Treatment Certificate for Veterans and Other Preferential Treatment Objects" and "Confirmation of Information on the Bank Debit Card Associated with the Preferential Treatment Certificate" to the applicant for the preferential treatment certificate to assist in completing the information re-entry. Confirm signature, submit materials, etc. Applicants can complete the application procedures at home according to local appointment arrangements.
(3) On-site application. Applicants who have not yet established a file or registered card, or who cannot be contacted in time due to various reasons such as change of contact number, can submit relevant materials (see application materials for details) by themselves (or guardians or trustees who apply on their behalf). Apply at the retired military service station in the town (street) where you have your registered residence or permanent residence. You can also contact the nearby retired military service station by phone and the staff will help with the relevant procedures.
4. Application time
From June to December 2022, the application and issuance of preferential treatment certificates will be carried out. Starting from January 2023, the application and issuance of preferential treatment certificates will become a regular process. Eligible retired military personnel and other preferential treatment recipients can apply at any time to the retired military service station at their place of residence or permanent residence.
5. Preferential treatment service
The preferential treatment certificate is a carrier for the holder to show his honor and a certificate for enjoying preferential treatment.At present, holders of the preferential treatment certificate can enjoy preferential treatment in four aspects:
The first is the preferential treatment services provided by the country and Shandong Province, which mainly refers to the "Work by the Ministry of Veterans Affairs and other departments on strengthening preferential treatment for military families, retired military personnel and other preferential treatment recipients" "Opinions" and the preferential treatment services clearly stated in the preferential treatment catalogue;
The second is the services involved in the various preferential treatment agreements signed by the retired military affairs departments at all levels and relevant cooperative units;
The third is the services provided by various localities for local Or preferential services for certificate holders across the country;
The fourth is preferential services proactively provided by all sectors of society.
The preferential treatment service content carried by the preferential treatment certificate is open. Veterans affairs departments at all levels will continue to expand the use scenarios of preferential treatment certificates based on the level of economic and social development to provide more and better preferential treatment services for retired military personnel and other preferential treatment recipients.
6. Requirements for use
The preferential treatment certificate is a symbol of honor, and the holder should cherish it. Holders should modelly abide by laws and regulations, keep national and military secrets, practice core socialist values, actively participate in socialist modernization, play a pioneering role in social life, lead good morals, and cherish and maintain honor. It is not allowed to forge, alter, buy, sell, rent or lend preferential treatment certificates, intentionally deface, scratch or destroy preferential treatment certificates or spoof, vilify or tarnish the image of preferential treatment certificates. For those who use preferential treatment certificates in violation of regulations, or engage in behavior that damages the image of veterans and other preferential treatment recipients, and who do not correct themselves after criticism and education, the retired military affairs department shall cancel their preferential treatment qualifications and withdraw their preferential treatment certificates in accordance with laws and regulations. If suspected of illegal crimes, we will coordinate with relevant departments to deal with them in accordance with the law.
Due to epidemic prevention and control and other reasons, our province mainly adopts a classified and batch method to apply in an orderly manner. Applicants are requested to strictly abide by the local epidemic prevention and control requirements, pay attention to the information released by the retired military affairs departments at all levels in a timely manner, and handle the matters in batches in an orderly manner according to the time announced by the local retired military affairs departments. Make reasonable arrangements or make appointments by phone in advance. Ensure that the application and issuance of preferential treatment certificates is safe, orderly, efficient and smooth.
The retired military affairs departments at all levels in the province will wholeheartedly provide warm, meticulous and thoughtful high-quality services to the vast number of retired military personnel and other preferential treatment recipients!
is hereby announced.
Attachment 1: Frequently Asked Questions about Application and Issuance of Preferential Treatment Certificates
Attachment 2: Hotline Numbers for Application and Issuance of Preferential Treatment Certificates by Veterans Affairs Departments of Cities and Counties
Shandong Provincial Department of Veterans Affairs
June 28, 2022
Attachment 1
Application for Preferential Treatment Certificates Answers to frequently asked questions about the collection and distribution work
1. Who are the persons to whom the preferential treatment certificate is issued?
The preferential treatment certificate is divided into two types: "Preferential Treatment Certificate for Retired Soldiers of the People's Republic of China" and "Preferential Treatment Certificate for Martyrs of the People's Republic of China, Soldiers who died in the line of duty, and Survivors of Soldiers who died due to illness". The recipients of the payment are officers, sergeants, and conscripts who have retired from active service in the People's Liberation Army of China in accordance with the law, or the survivors of martyrs, the survivors of soldiers who died in the line of duty, and the survivors of soldiers who died of illness. Police officers, sergeants and conscripts who have legally retired from active service in the Chinese People's Armed Police Force are also within the scope of the distribution.
Martyrs, soldiers who died in the line of duty, and survivors of soldiers who died due to illness refer to the spouses, parents (parents), children of martyrs, soldiers who died in the line of duty, and soldiers who died due to illness, as well as the brothers and sisters who were primarily responsible for supporting the soldiers during their lifetime.
2. What conditions should be met to apply for a preferential treatment certificate?
The identity of the applicant should be within the scope of issuance objects stipulated in the "Measures for the Administration of Preferential Treatment Certificates for Veterans and Other Preferential Objects (Trial)". If the person has no capacity for civil conduct or has limited capacity for civil conduct, the guardian must apply on his or her behalf. Before applying for a preferential treatment certificate, the applicant should complete the file creation and card registration at the Veterans Service Station and accurately collect information.If the applicant has not set up a file or established a card or the basic file information is incomplete, he should take the relevant information to the nearest retired military service station in the town (street) of his place of residence or permanent residence to set up a file or complete the information before submitting the application. . Those who meet the conditions for issuance shall, according to their own wishes, apply to the Veterans Affairs Station (point) at their place of residence or permanent residence for the issuance of a preferential treatment certificate that matches their identity category. After being reviewed and approved step by step by the relevant departments, the corresponding type of preferential treatment certificate will be issued.
Applicants who have any of the following circumstances will not be approved: (1) were removed from the military or expelled from the military during their service; (2) are within the period of deprivation of political rights; (3) are serving sentences, detained, or wanted .
3. Can veterans and other preferential treatment recipients who have lived abroad for a long time apply for a preferential treatment certificate?
Applicants who still retain Chinese nationality can apply for a preferential treatment certificate; those who have become foreign nationals cannot apply.
4. Can retired soldiers and other preferential treatment recipients who have become residents of the Hong Kong and Macao Special Administrative Regions apply for preferential treatment certificates
The preferential treatment certificates are applicable to retired military personnel or survivors of martyrs who have registered residence in China, survivors of military personnel who died in the line of duty, and survivors of military personnel who died of illness .
5. After retiring, can I apply for a preferential treatment certificate if I become a military civilian or a local emergency fire fighter?
can apply. Regardless of the applicant's status after retirement, as long as he has served in the military and meets relevant conditions, he can apply for a veteran's preferential treatment certificate. Mainly confirmed through enlistment and discharge procedures.
6. Can children of elderly martyrs apply for preferential treatment certificates?
Yes.
7. Who are the brothers and sisters of martyrs, soldiers who sacrificed their lives in the line of duty, and soldiers who died of illness who bear the obligation to support them?
According to the " Military Personnel Pensions and Preferential Treatment Regulations", the brothers and sisters of martyrs, soldiers who sacrificed their lives in the line of duty, and soldiers who died of illness who bear the obligation to support them refer to Brothers and sisters who are under the age of 18 or who are over the age of 18 but have no source of living expenses due to schooling and are supported by martyrs, soldiers who died in the line of duty, or soldiers who died of illness.
8. What are the ways to apply for preferential treatment certificates
(1) Soldiers who have retired from active service before the centralized application process for preferential treatment certificates and martyrs whose identities have been confirmed, military personnel who sacrificed their lives in the line of duty, and survivors of military personnel who died due to illness must complete the establishment of files and information collection To be precise, there are three ways to apply online, apply at home, and apply on-site.
(1) Online application. For applicants who are proficient in using Internet applications, if they have completed the file creation and card registration at the Veterans Service Station and the information is complete and correct, they can log in to the Veterans Service Platform through the Internet and submit their application online. Staff at county (city, district) veterans service centers and township (street) service stations will also proactively contact applicants to inform them of the online application process and provide assistance to service recipients who have difficulties.
The website for online application is: https://fwpt.mva.gov.cn:9433/net-portal/login. After entering the above URL, follow the website prompts to complete real-name registration and login. Follow the operation prompts to upload photos and complete the application information. After confirming that the information filled in is correct, completing face recognition, mobile phone number verification, reading and agreeing to the information authorization, you can submit the application. If the application is approved, the staff will notify you in time.
If the registration page prompts that the registration was unsuccessful, the applicant can contact the nearby retired military service station and the staff will assist in completing the application process.
(2) Registration at home. For those who are over 80 years old, are seriously ill, have no ability to take care of themselves, are bedridden for a long time, and are inconvenient to apply online or on-site, they and their family members can express their wish to apply at home when contacted by the staff, or they can Take the initiative to contact the nearest township (street) retired military service station and submit an application for home registration.The staff will proactively contact you regarding the appointment process, and deliver the "Application Form for the Preferential Treatment Certificate for Veterans and Other Preferential Treatment Objects" and the "Confirmation of Information on the Bank Debit Card Associated with the Preferential Treatment Certificate" to the applicant for the preferential treatment certificate, and assist in completing the information re-entry. Confirm signature, submit materials, etc. Applicants can complete the application procedures at home according to local appointment arrangements.
(3) On-site application. Applicants who have not yet established a file or registered card, or who cannot be contacted in time due to various reasons such as change of contact number, can submit relevant materials (see application materials for details) by themselves (or guardians or trustees who apply on their behalf). Apply at the retired military service station in the town (street) where you have your registered residence or permanent residence. You can also contact the nearby retired military service station by phone and the staff will help with the relevant procedures.
(2) For servicemen who have returned from active service after the centralized application for preferential treatment certificates, as well as martyrs whose identities have been confirmed, soldiers who died in the line of duty, and survivors of soldiers who died of illness.
After the centralized application for preferential treatment certificates is completed this year, the application for preferential treatment certificates will become a regular process. Eligible objects can apply at any time to the retired military service station in their place of residence or permanent residence. Veterans affairs departments at all levels insist on doing a good job in policy publicity and one-stop services, and actively assist newly accepted veterans, as well as newly confirmed martyrs, service members who died in the line of duty, and relatives of service members who died of illness, to complete the file creation according to their own wishes. Application for cards and preferential treatment certificates, etc.
9. The main things you should pay attention to when applying for a preferential treatment certificate
(1) Complete the file establishment and card establishment in a timely manner.
Before applying, applicants should complete the file creation and registration at the retired military service station at the place of registered residence or permanent residence, and accurately collect relevant information.
(2) Materials required to apply for a preferential treatment certificate.
1. The materials I need to provide when applying: my resident ID card .
Veteran service centers and township (street) service stations in various places have prepared 1-inch electronic ID photos in advance for service recipients who have completed the registration of files and cards. Applicants no longer need to prepare their own photos. If necessary, the Veterans Service Station can also provide free photography services.
2. Materials to be provided when entrusting others to handle the application: In addition to the applicant’s resident ID card, you must also provide: (1) the trustee’s resident ID card; (2) the original written power of attorney from the applicant. The written power of attorney should state the name and ID number of the client, the reason for the trust, the matters entrusted, the relationship between the client and the trustee, the name and ID number of the trustee, etc., and should be signed by the client.
(3) Materials required when a guardian applies on his or her behalf.
In addition to the applicant's resident ID card, you must also provide: (1) the guardian's resident ID card; (2) guardianship certificate, including but not limited to: household registration booklet, notarized certificate of guardianship relationship, medical birth certificate, or the guardianship certificate. Documents proving the guardian’s appointment by the unit where the guardian works, the village (community) neighborhood committee of the place of residence, or the people’s court.
10. Materials that retired soldiers need to provide to complete the registration process
(1) Resident ID card;
(2) Household register;
(3) transfer certificate , retirement certificate , military divorce retirement certificate , demobilization Certificate and other retired military identity certification materials;
(4) Disabled Military Personnel Certificate of the People's Republic of China , meritorious service and award materials and other required materials or certificates.
If there are problems such as incorrect information or incomplete materials for applicants who have already filed a preferential treatment certificate, they should provide the required information and materials in accordance with the regulations, and the staff will help complete the information collection before applying for the preferential treatment certificate.
11. Materials required for filing and registering for survivors of martyrs, survivors of soldiers who died in the line of duty, and survivors of soldiers who died due to illness
(1) ID card ;
(2) Household registration booklet;
(3) Certificate of martyrdom, certificate of soldiers who died in the line of duty
(4) Materials proving the relationship with martyrs, soldiers who died in the line of duty, or soldiers who died of illness, including but not limited to: kinship certificate issued by the village (community) neighborhood committee of the place of residence, marriage certificate, household registration book (The relationship between the applicant and martyrs, soldiers who died in the line of duty, or soldiers who died due to illness are in the same household register), birth certificate, etc.
If there are problems such as incorrect information or incomplete materials for applicants who have already filed a preferential treatment certificate, they should provide the required information and materials in accordance with the regulations, and the staff will help complete the information collection before applying for the preferential treatment certificate.
12. If the applicant meets the application conditions for the preferential treatment certificate for retired military personnel and the preferential treatment certificate for martyrs, survivors of military personnel who died in the line of duty, and the preferential treatment certificate for the survivors of military personnel who died of illness, how should they choose
The preferential treatment certificate for retired military personnel and the survivors of martyrs, survivors of military personnel who died in the line of duty, and military personnel who died of illness. Survivors' preferential treatment certificates are both carriers of the holder's honor and certificates for enjoying preferential treatment. Only the name and stored identity information of the holder are different. The chip built into the card records all the identity types that the holder meets. In terms of function, no difference. The "Law on the Protection of Veterans" stipulates that the political and life benefits of retired military personnel are linked to their contributions during active service. Veterans and other preferential treatment recipients who hold preferential treatment certificates will enjoy corresponding preferential treatment policies based on their status. .
Applicants can choose to apply for a preferential treatment certificate for retired soldiers, a preferential treatment certificate for the survivors of martyrs, survivors of soldiers who died in the line of duty, or a preferential treatment certificate for the survivors of soldiers who died of illness according to their wishes, and they can also enjoy the preferential treatment policies and services for the preferential treatment recipients with corresponding status.
13. When applying for a preferential treatment certificate online, you need to fill in your mobile phone number. Do you have to fill in the mobile phone number registered under your real name? If you don’t have a mobile phone number, can you fill in your family member’s mobile phone number?
Reserve a commonly used mobile phone number when going through the application registration process. It is the national financial regulatory department. The required steps for opening a bank account are specified. The mobile phone number will also be an important contact information for the holder to complete online identity verification after registration. In order to ensure smooth identity verification and contact me, you should use your commonly used mobile phone number to register with your real name. If you do not have a mobile phone number, you can use the mobile phone number of a reliable person such as a close relative to register. The same mobile phone number can only be registered once. If you need to change the number, you can modify it when handling the activation business at the bank.
14. If the ID card information is incorrectly filled in, will it affect the registration on the Government Service Platform of the Ministry of Veterans Affairs and the application for the preferential treatment certificate?
The ID card number, validity period and other information filled in by the applicant must be consistent with the identity card, otherwise it will affect the registration and When applying for a preferential treatment certificate, please be sure to fill it out accurately.
15. How to determine if the service time and retirement time in the certificate provided by the applicant are inconsistent with the file?
Answer: If the service time and retirement time in the certificate provided by the applicant are inconsistent with the file, the file shall prevail.
16. Is there any fee for applying for the preferential treatment certificate?
During the application process for the preferential treatment certificate, the government administrative agency does not charge any fees.
After receiving the preferential treatment card, the preferential treatment card cannot be used due to quality problems, the validity period of the financial functions has expired, the certificate information needs to be changed, the place of residence or the province of permanent residence has changed, and the preferential treatment certificate needs to be changed if the conditions for applying for two preferential treatment certificates are met. Categories can be replaced free of charge. If the
preferential treatment certificate needs to be reissued or replaced due to personal loss, man-made damage, overdue collection, etc., an application must be made to the relevant issuing bank. The specific fees will be implemented in accordance with the relevant regulations of the issuing bank.
17. How to activate and use the preferential treatment certificate?
The holder brings his/her valid ID and preferential treatment certificate to any branch of the cooperative bank to activate the financial account.If the holder is a minor or a person with limited capacity, the guardian must bring the identity document and guardianship relationship certificate of the minor or person with limited capacity to the counter to activate the financial account. At present, our province has identified two cooperative banks: Industrial and Commercial Bank of China and Postal Savings Bank of China , which can provide free door-to-door activation services for claimants with physical disabilities and units (groups).
18. What issues should the holder pay attention to when using the preferential treatment certificate?
The preferential treatment certificate is a symbol of honor, and the holder should cherish it. Holders should modelly abide by laws and regulations, keep national and military secrets, practice socialist core values, actively participate in socialist modernization, play a pioneering role in social life, lead good moral trends, and cherish and maintain honor. For those who use preferential treatment certificates in violation of regulations, or engage in behavior that damages the image of veterans and other preferential treatment recipients, and who do not correct themselves after criticism and education, the relevant departments will cancel their preferential treatment qualifications in accordance with regulations, and withdraw and destroy their preferential treatment certificates. If found suspected of illegal crimes, they will be dealt with in accordance with the law.
19. Can the preferential treatment certificate be used by other people?
The preferential treatment certificate can only be used by the holder himself, and he should take the initiative to show it when enjoying preferential services. According to the relevant provisions of Article 39 of the "Measures for the Administration of Preferential Treatment Certificates for Veterans and Other Preferential Care Objects (Trial)", if the holder of the preferential treatment certificate forges, alters, buys and sells, rents, or lends the preferential treatment certificate, the retired military affairs department shall take back his or her preferential treatment certificate. Certificate of preferential treatment.
20. Does the preferential treatment certificate have a useful life?
Answer: The preferential treatment certificate does not have a useful life. However, since the preferential treatment certificate is carried by a bank debit card, according to bank regulations, the debit card has a certain validity period, and a new card will need to be replaced at that time. If the bank notifies the card of a change, the card holder should promptly replace it with a new card, otherwise the use of the corresponding bank financial functions will be affected.
21. Does the preferential treatment certificate require an annual review?
The preferential treatment certificate does not require an annual review.
22. What should the holder do if he needs to replace his preferential treatment certificate or change his preferential treatment certificate information?
Answer: If the preferential treatment certificate needs to be replaced with a new one because the preferential treatment certificate is lost, damaged or has expired, the holder can go to the nearest production center with a valid ID card. Card bank business outlets handle procedures such as reporting loss, applying for new cards or replacing cards, and at the same time recycle old preferential treatment cards.
If the holder needs to change the information on the preferential treatment certificate, the province of residence or the type of preferential treatment certificate, he can go to the township (street) retired military service station where he applied for the preferential treatment certificate with his valid identity document to go through the application procedures for a new certificate and recycle it at the same time. Old preferential treatment certificate. If you want to change the province where the preferential treatment certificate is issued, the holder should first cancel the bank financial account and apply for change with the financial account cancellation certificate issued by the bank.
23. What to do if the preferential treatment certificate is lost?
Answer: After the holder’s preferential treatment certificate is lost, he should go through the loss reporting procedures in a timely manner. Loss reporting can be divided into temporary loss reporting and formal loss reporting.
(1) Temporary loss report. If the certificate holder cannot go to the business branch of the issuing bank in time, or if it is still possible to retrieve the original certificate, he can report the temporary loss through the telephone service hotline of the issuing bank or its official website, official APP, official account and other online service channels. . The temporary loss report is valid for 5-15 days, and the loss report will be automatically lifted after the valid time.
(2) is officially reported lost. If the holder confirms that the preferential treatment certificate cannot be recovered, he can go to the branch of the issuing bank with his or her ID card to formally report the loss. After officially reporting the loss, the certificate holder can go through the replacement procedures at the business outlet at the same time, or go to the township (street) retired military service station where the original application was received to go through the replacement procedures. The original preferential treatment certificate will automatically become invalid after the application for replacement card is accepted. Cooperative banks should promptly report loss and replacement information to the Department of Veterans Affairs.
Attachment 2
City and county retired military affairs departments
Hotline number for application and issuance of preferential treatment certificates
Click to enter
Learn more information
Source: Shandong Provincial Department of Veterans Affairs
