Since this year, Wuning Street, Mouping District, Yantai City has thoroughly implemented the " Deregulation, Decontrol and Service " reform, insisting on taking the satisfaction of enterprises and the satisfaction of the masses as the direction, continuously improving the level of government services, continuously optimizing the business environment, helping small and medium-sized enterprises to operate in Wuning and commercial banks, and injecting momentum into the high-quality development of the economic and social areas of the whole district.
improves efficiency, optimizes processes, and is brave enough to be a pioneer in service. simplifies the process as much as possible, improves service efficiency, and meets the demands of most service companies and the public to "do it faster and faster". Wuning Street Government Service Window actively optimizes the business environment and actively uses the video pre-trial mechanism to help enterprises save time and energy in doing business. A "video pre-review" working mechanism was formulated. The window staff accepted the first application through online face-to-face data verification and material pre-review. The company mailed the checked materials to the window for complete replenishment in the later stage. It would rather increase its workload than let the company run less, effectively avoiding the dilemma of finding incomplete materials on site, solving problems such as low efficiency and repeated running of the people, and improving work efficiency. At the same time, the staff patiently publicize government affairs related policies and provide on-site guidance to facilitate enterprises to promptly know and enjoy subsequent policies that benefit enterprises.
improves quality and efficiency, helps and agencies, and creates a service atmosphere. Enterprise Service Specialist actively connects with key projects of the enterprise, timely grasps the progress of key projects, establishes project combat maps, implements "one-to-one" assistance and agency services, formulates targeted "one-picture, one table, one order" based on project characteristics to guide the project approval process throughout the process, and implements "one-stop" services throughout the process. The assistant agent takes the initiative to connect with the business department with the enterprise, understand the demands and problems of the enterprise, provide on-site assistance, online assistance, and free assistance to enterprises and the masses, effectively solve the problems of multiple heads and multiple departments, and help enterprises start "speed up again and increase efficiency again". By providing door-to-door services to enterprises, we can effectively track and solve the difficulties, bottlenecks and pain points of enterprises, coordinate the implementation of projects, provide enterprises with full-process and personalized free assistance services, maximize service efficiency, serve key projects with "zero distance" and speed up and increase efficiency as soon as possible. Gather the joint efforts of assistance units, assistance teams and other assistance to enhance the convenience and satisfaction of the business and the people.
unified management, consolidate responsibilities, and gather service synergy. Wuning Street actively implements the regulations on the approval of a seal, and concentrates the administrative approval powers originally scattered among various functional departments to one department, implements "one-stop acceptance, parallel approval, unified delivery, and time-limited completion", reduces the approval process, reduces the approval time, standardizes the approval behavior, and improves the approval efficiency. The unified use of a special administrative approval seal will completely solve the problems of low efficiency and poor service experience caused by the dispersed administrative licensing powers, effectively solve the problems of "crossing" departmental command power, incomplete government orders, and poor review and management connection, and fundamentally solve the problem of the masses need to go to multiple departments to do one thing. The service process is uniformly printed and distributed at the window so that the service companies and the public can understand the service process, supervise the service staff, and urge the service staff to change their attitude towards service from "complete" to "good". (Dazhong Newspaper •Dazhong Daily Client Reporter Yang Xiuping Correspondent Wang Lening and Li Kexin Report)
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