Optimizing the business environment is the key to enhancing the core competitiveness of Zhaoqing city. Since 2022, and counties (cities and districts) in Zhaoqing City have focused on "all projects handled by agents and enterprises with zero errands" in accordance with the requirements for optimizing the business environment, and created an "all-Zhaoqing handled" enterprise-related service model to help optimize the business environment. Recently, the case was rated as one of the top ten typical cases of optimizing the business environment in China in 2022 by the China Informatization Research and Promotion Network.
Create electronic archives for 1,860 industrial projects
Since this year, Zhaoqing City has relied on Guangdong Business Communication to build a "Zhaoqing Office" enterprise-related service area (hereinafter referred to as "Zhaoqing Office"), creating a fingertip "agency artifact" and a handheld "encyclopedia".
Enterprises only need to log in to the "Quanzhao Office" area to enjoy one-stop attentive services such as exclusive agency services online. They can also inquire and consult information about ongoing projects, progress of projects under construction, one-time notification lists and other information at any time, and handle many high-frequency matters such as commercial registration , project establishment , and financing loans online.
service specialists can pre-judge and intervene in industrial projects with existing investment intentions through the "All-in-one Office", accurately match the needs of enterprises, promote the rapid settlement of projects, and achieve scientific scheduling of project investment .
At present, the "Quanzhao Office" integrates more than 38.67 million pieces of departmental industrial project information; it coordinates with 20 enterprise-related service departments to decompose and split 63 approval matters into the finest granularity There are 81 kinds of processing situations, which greatly solve the problems of unclear approval matters and inconsistent processing standards; 1860 exclusive electronic files of industrial projects solve the problems of inter-departmental industrial project data asymmetry and incoherent link tracking.
Zhaoqing City Agency Service Special Class has provided agency services for 94 industrial projects such as Ruiqing Times lithium ion battery production project and Zhaoqing Wanda National Resort project, and provided a "one-time notification list" 1 769 copies; promoted the signing of "dual capacity and double commitment" to directly implement 654 industrial investment projects, with a total investment amount of 284.15 billion yuan; 667 problems were found during inspections of industrial projects, 638 of which have been rectified, with a problem resolution rate of 95.65%.
Establishing a closed-loop processing mechanism for corporate complaints
Zhaoqing Municipal Government Service Data Management Bureau has established a closed-loop processing mechanism for corporate complaints in accordance with the work arrangements of the Municipal Party Committee and the Municipal Government, relying on the Guangdong Zhengyi to build the "Projects are King, Enterprises First, Deepen Services and Steady Growth" activity area (hereinafter referred to as the "Special Area").
The demands made by enterprises through the "All-Zhaoban" of Guangdong Business Communication can be directly directed to the government department work area of the "All-Zhaoban" of Guangdong Zhengyi, and will be delivered to the city leaders and department leaders at the first time, so as to achieve rapid response and timely solve problems for enterprises; the three thematic databases of key enterprises, key projects, and key investment promotion projects in the activity area also provide an important reference for the working group to fully understand the current status of enterprise development and project implementation progress.
A few days ago, the relevant person in charge of Zhaoqing Xinghu International Plaza Commercial Management Co., Ltd. submitted a request through the "Zhaoqing Office" of Guangdong Business Link that "Xinghu International Plaza hopes that the outer square area can be opened to customers for temporary parking of vehicles during the holidays." The first working group responded immediately after receiving the appeal, coordinating the Duanzhou District Urban Management Bureau and the Municipal Traffic Police Detachment to conduct on-site surveys, put forward planning suggestions, and designate 65 parking spaces in front of Xinghu International Plaza.
According to statistics, since the activity area was launched in September 2022, 9 working groups in the city have registered 130 service logs, collected 61 problems with enterprise congestion, difficulties, and pain points, and 15 cases have been resolved.
The relevant person in charge of the Zhaoqing Municipal Service Data Management Bureau said that the next step will be to closely focus on the municipal party committee and the municipal government’s deployment of industrial revitalization work, implement digital monitoring of industrial projects and agency actions for approval and acceptance, and strive to create an “all Zhaoqing office” service brand for industrial investment, achieve “one network and unified management” of the entire process of industrial project investment and implementation, and help projects to start quickly, build quickly, put into production quickly, and achieve results quickly.
[Writer] Wang Xinxin
[Correspondent] Zhao Lin
[Author] Wang Xinxin
[Source] Southern Newspaper Media Group Southern + Client
