Wake up today
Many netizens who use Samsung mobile
were surprised to find that
their phone actually “collapsed”!
The mobile phone system crashed
repeatedly restarted, black screen
turned into blue screen, and finally garbled
... ...
mostly hit models seem to be Samsung Galaxy S10 and S20, and other models also have this situation.
Many netizens on Weibo have left messages to the official website
Some netizens also said
Samsung store mobile phones have not escaped the disaster
Many Samsung mobile phone users in Kunming have also encountered similar problems. At the Samsung Mobile Phone Repair Service Center on Renmin Zhong Road, many users are waiting in line for the repair of their phones.
Samsung mobile user: "It's like this this morning, it appears at around 1 a.m., and we're going to bed this morning."
Samsung mobile user: "The mobile phone has always been this interface, the mobile phone has the same interface. I've tried the mobile phone. The above is that you either restart the recovery system or restore the original factory settings of the manufacturer."
Samsung mobile user: "The mobile phone program has been jumping on it. We have money on WeChat and Alipay . We bind the bank card. I'm afraid that these will be stolen."
Samsung mobile user: "The mobile phone program has been jumping on it. We have money on WeChat and Alipay . We bind the bank card. I'm afraid that these will be stolen."
Samsung mobile phone public relations staff: "We are now on Samsung mobile phone's official website, and then the official Galaxy mobile phone has declared that we will give a solution soon. At present, because I am also paying attention to this matter, is mainly a system vulnerability problem. Some of their users have lock screen software. Maybe this software has system vulnerability problems. so we must do some repairs and upgrades in this software."
Reporter learned from the Samsung mobile phone repair service center that some of the mobile phones sent for repair have been repaired and notified users to come and collect. As of 3 pm, when the reporter left, there were still about 50 users waiting for repairs, and Samsung mobile phone users came to consult and repair the mobile phone.
In the early morning, a large number of Samsung phones suddenly became bricks!
may be related to an App
Samsung Galaxy Mobile Official Weibo posted today saying that it has received feedback from some users on system problems, and is currently actively checking the causes and providing corresponding solutions as soon as possible.
smart netizens gave solutions!
Are you okay with the friends who hold Samsung?
Is there a solution?
For users who have encountered problems, Samsung did not explain what to do in the announcement, but Weibo netizens initially investigated that it may cause bugs in the old version of the lock screen app for leap month of the lunar calendar, and attached a temporary solution:
1. In the black screen state, press the boot button twice to enter the camera;
2. Pull down the notification bar to enter the date and time (settings-regular management-date and time-off automatic setting of date and time)
3. Disconnect WIFI and mobile data, and change the date It is 2020/5/1;
4. Reconnect WIFI and mobile data and enter the lock screen settings (Settings - Lock Screen - Update the lock screen application to the latest version - About Lock Screen - Update to the latest version)
Users who encounter problems can try the above method. If you do not set "Double-click the power button to turn on the camera", you can try calling your Samsung phone with another phone to enter the settings options.
Because the Samsung users next to me are almost "extinct"
, it is impossible to verify whether it is valid for everyone...
"Samsung" users
If the problem is solved
Remember to leave a message in the comment area to share
