Editor's note:
Residence village committee, the front line of anti-epidemic in megacities.
is on the front line of this arduous task and stalemate. There are thousands of respectable ordinary people silently sticking to it and giving.
is difficult, it is really too difficult. Under a long-term lockdown, all kinds of problems have been concentrated at the grassroots level. Grassroots cadres need to face pressures and difficulties that are exponentially the past and have to make more hardships and efforts. They must organize and arrange nucleic acid testing, , antigen reagent distribution, and patient transport, and also manage the daily supply guarantee, consultation and medication for residents, and also provide all kinds of unexpected emergencies at any time. What’s even more difficult is that they have to face all kinds of help and even more emotional venting.
Since the fight against the epidemic, we have seen some village committee cadres shed tears on the spot. Behind the tears are grievances, difficulties, and helplessness of being ununderstood. But they wiped away their tears, digested their emotions, and in the face of the subsequent tasks, they were "resurrected with full blood".
"What is it that I am wronged, what is it that I am yelled twice?" They know the responsibility on their shoulders, "There is the position, and the position is there."
They are not superman with "three heads and six arms", but also whose wife, whose husband, whose parents, and whose children. Although they occasionally complain and complain, they always stand stubbornly for the sake of this small position under their feet, without mentioning any hardship or difficulty.
When facing them, we should be less picky and complain, more understanding and tolerance, and not stingy in praise loudly. I like the village committee, like the ordinary and extraordinary people, telling the heartwarming things around me, allowing these silent efforts and touching to be seen and lit up, and turned into a powerful force for us to work together to fight the epidemic.
Xu Juan, Director of Xiaohuayuan Neighborhood Committee, Nanjing East Road Street, Huangpu District - A thank you from the residents, becoming the force to stick to your post
■ Our reporter Zhan Yue
At 1 a.m., a rustling sound came from the quiet corridor. Half asleep and half awake, Mr. Yang in the 90s sat up from the bed, put on his clothes and opened the door. A large bag of "surprise" was in front of him: onions, celery, cabbage, enoki mushrooms, potatoes...
This is the second batch of supplies distributed by the Xiaohuayuan Neighborhood Committee of Nanjing East Road Street, Huangpu District. There are 9 kinds of them, from vegetables to egg meat. At 10 o'clock the day before, a large truck carrying supplies arrived at the neighborhood committee. Eight neighborhood committee cadres took the initiative and moved boxes of supplies out of the car. There are 6 communities in the jurisdiction, and it takes a short walk from the unloading point to each community. After seeing it from the window, the residents and volunteers went downstairs to help. "In order to let residents get the safe vegetables as soon as possible, overtime must be distributed." Xu Juan, director of the Xiaohuayuan Neighborhood Committee, encouraged everyone this way.
From the first floor to the sixth floor, neighborhood committee cadres and volunteers gently placed the "big gift package" at the doorstep of residents' homes. Xu Juan is specifically responsible for the building where Mr. Yang is located. Mr. Yang, who received the supplies, wanted to say thank you in person, but Xu Juan's figure had long disappeared into the moonlight. "I am very grateful and excited." Old Mr. Yang murmured as he looked at his back.
Xiao Garden Nest Neighborhood Committee has a total of 3,100 residents, accounting for 50% of the elderly. Mr. Yang’s lover is a disabled person, and the two are old. During this period, Xu Juan always had to call Mr. Yang the next day to find out their physical and mental state.
not only delivers vegetables and food, but Xu Juan can "solve problems" online at any time as long as it is necessary. Recently, she received a call from an elderly person with cancer, who needed to go to the Tenth Hospital for chemotherapy during quarantine. Xu Juan quickly reported to the street that early the next morning, she arranged a special car to take the elderly to the hospital. Because of this, Xu Juan and other neighborhood committee cadres also received praise from the elderly in the community: "Our neighborhood committee cadres really care about our elderly and patients like their children and relatives. They did everything in detail."
Xu Juan can't remember how long it took for me to go home. She could only take a short time every day, and her phone turned on 24 hours a day. When she occasionally encounters an emotional resident, Xu Juan patiently comforts her. She knows that it is not easy for everyone, but things have to be solved one by one. "No matter how difficult or troublesome it is, after the matter is resolved, the thank you from the residents will become the force that supports us to stick to our posts."
Li Lanlan, Secretary of the Party Branch of the Camellia Osmanthus Residential Area, Kangjian Street, Xuhui District - A camp bed and a quilt, staying for a month for a while
■ Reporter of this newspaper Wang Wanyi
In the photo, the newborn's face was red and he was lying well in his arms. After the photo, a long thank-you letter was attached: "Thanks to the social workers and all the volunteers in Camellia Garden, they are really amazing..." Below, a string of blessings were followed, and everyone was actively naming the baby.
Li Lanlan, secretary of the Party Branch of the Camellia Osmanthus Residential Area, Kangjian Street, Xuhui District, is busy with work, and clicked on the volunteer WeChat group to see this scene. "This is a baby born under the attention and expectation of everyone in the community." At that moment, Li Lanlan, a post-75-year-old "single secretary" who had been working overloaded for more than a month, smiled, and was a little sad, "There is a warm current in my heart, as if the clouds are clear and the moon is bright." The person who sent the photo and thank you letter was Tao Meiwen, a resident of Building 34 of "novice dad". More than a month ago, he found Li Lanlan and said, "We have an elderly pregnant woman who is about to give birth." After a series of registration notes, Li Lanlan left his mobile phone number to him. "I'm afraid I don't have time to read WeChat when I get busy, so I left the phone directly." There are 1,176 households and more than 3,000 residents in the residential area of
. After a period of time, four neighborhood committee cadres either fell out of energy or were blocked at home, leaving only Li Lanlan. She "set up her home" in the neighborhood committee office, with a camp bed and a quilt, and she lived there for a month.
On April 10th, Li Lanlan arranged nucleic acid sampling during the day, registered medicine, and sorted out supplies... At around 8 o'clock in the evening, his phone rang: "Secretary Li, my wife was red at noon, and it was in great pain now. The 120 phone number cannot be reached!" Even though she was mentally prepared, Li Lanlan was still anxious: "I quickly collect vehicles from the volunteer group, and continue to call 120."
120 was opened! Li Lanlan was worried about the pregnant woman and urged Tao Meiwen to go home to accompany her wife. The volunteers who arrived took the "Love Baton", came to the community gate in advance to wait for the ambulance, and guided the car downstairs of the pregnant woman, and then called to notify them to go downstairs. At this point, Li Lanlan finally breathed a sigh of relief. At present, the mother and daughter are discharged from the hospital and returned home safely. They took the initiative to praise the neighborhood committee cadres, and Li Lanlan said: "In this loving community, I have never fought alone." "We feel most sorry for you. We sleep in the office every night, and we go on a 24-hour round..." Everyone also cares about Li Lanlan: Are there any necessities in daily life? Is there a place to take a bath? "As the secretary of the neighborhood committee in this loving community, you won't be afraid of any major difficulties," said Li Lanlan.
Secretary of the Party Branch of Chengyi Bao Shengjiayuan Residential District, Gucun Town, Baoshan District, and Director of the Neighborhood Committee Huang Chunfang - "Announcement of Love" sounded at the door of people in special difficulties
■ Reporter of this newspaper Shan Yingwen
"The vegetables are put at the door!" Every day, this "Announcement of Love" sounded at the door of Grandma Zhu's house. Sometimes the neighbors brought fresh vegetables and noodles, and sometimes the neighbors sent pigeon soup, ribs, and steamed buns in different ways. It turned out that Grandma Zhu, who is nearly 80 years old, accidentally broke her thigh bone recently. The neighborhood committee cadres mobilized volunteers in the building to help solve the elderly’s “one meal”.
The Chengyi Baoshengjiayuan residential area of Gucun Town, Baoshan District, where Grandma Zhu’s family is located is a large community with a permanent population of more than 5,000, of which more than 800 are over 60 years old. Huang Chunfang, secretary of the Party Branch of the residential district and director of the neighborhood committee, said that since the community was banned from March 26, 7 neighborhood committee cadres and more than 200 resident volunteers have joined hands to help each other, especially mobilizing young party member volunteers to "take care of old neighbors like children" and strive to make the community safely through this special period.
The day before the community was blocked, Huang Chunfang received a call from Grandma Zhu. It turned out that the old man accidentally fell and injured while buying vegetables, and his daughter was blocked at the Pudong home. The whole family was extremely anxious. The neighborhood committee cadres immediately arrived at the scene and helped the elderly call a taxi to the hospital for emergency treatment. Compared with this accident, Grandma Zhu was more worried about her husband who was nearly 90 years old at home. The old man was weak and lay down. It was a problem for both of them to eat.
"Don't worry, we will find a way to take good care of it."Huang Chunfang called Grandma Zhu and told her that the party member volunteers in the building had informed the situation. Everyone enthusiastically said: they would take turns delivering vegetables to the old couple. Considering the epidemic prevention and control requirements, Huang Chunfang also reminded the volunteers to deliver contactlessly, "put the vegetables at the door of the room, and shout and leave."
Huang Chunfang said that ensuring the supply of materials and dispensing medicines are "necessary needs" under the epidemic prevention situation, and for this large community, it is the top priority of work. From March 25, all 7 cadres of the neighborhood committee have slept in the office, and only every day There are two hours of full sleep time and all their efforts are put into the community work. Under the leadership of party building, they actively mobilized residents' volunteers, and achieved volunteers in every 118 residential buildings in the community. They also organized full-time volunteers such as gate transportation and pharmaceutical dispensing to implement the "last 100 meters".
Li Juan, secretary of the Party General Branch of the Xin Resident District, Lujiazui Street, Pudong New District - "Everyone is angry, and we have to continue to do it after the fire is fire."
■ Our reporter Tang Weijie has been sealed and controlled by
for nearly a month, and the grassroots neighborhood committee has to bear the huge pressure brought by continuous high-intensity work. Organize nucleic acid testing, antigen self-test to ensure the supply of residents' medicines and daily necessities... In Lujiazui Street, Pudong New District, Li Juan, secretary of the Party Branch of the New Residence District of the City, is still busy every day, but her confidence in sticking to the front line of the fight against the epidemic is becoming stronger and stronger: "The people trust us more and more, and our entire team is getting stronger and stronger! "
Li Juan's confidence comes from the experience summarized from one practical battle after another. During the special period, under her leadership, the community social workers and volunteer teams formed a solid team, completing tasks together and conquering problems together, and one by one, "no one has done it" work has gradually become smoother. Residents also left messages and liked in the WeChat group, saying: "This is a team that can be willing to do it, can stand out, and can win battles. "
work group and volunteer group have become her command position
"Don't fight unprepared battles", which is Li Juan's work creed. Even in the face of sudden blockades, a lot of preparations have been done long ago. There are 56 gatehouses and more than 2,600 residents in the new community. With many years of community work experience, Li Juan decided to divide the community into 7 areas according to the spatial layout, and set up a general person in charge for each area. The person in charge took the lead and checked the actual number of residents in each household before the nucleic acid test. Form a table on the one floor, grasp the total number of nucleic acid tests at the first time, and make sure that the situation is clear and the situation is clear. Each area establishes a WeChat group to promptly convey the notifications from superiors to the residents, and at the same time do a good job of answering questions and solving problems and calming the hearts of the people.
If you want to reduce the pressure on staff and improve efficiency, the division of labor must be clear and reasonable, and you must not be absent or overstressed.
On the eve of each nucleic acid test, Li Juan will check two more things: one is to make the schedule of the day of the test, determine the order of the inspection and approximate testing time period of each building, and optimize the testing Lines reduce the waiting time for residents; the second thing is to make good personnel arrangements, fix the division of labor between neighborhood committee cadres and volunteers, and arrange special personnel to be responsible for all work, ensuring inspection order while ensuring all inspections.
Once on the scene, various WeChat groups such as neighborhood committee work group, volunteer group, security group, etc. have become her command positions. Before she could type, she would notify her through voice. The instructions were clear and accurate, and everyone responded quickly.
Do the work of "people" more detailed
in the new residence of the city In the neighborhood, a team of epidemic prevention volunteers mainly composed of middle-aged and middle-aged people are active and capable. Li Juan and the team understand the volunteer expertise and willingness to divide the work in advance, laying a solid foundation for the division of labor. She gave this team a powerful name - "Flying Tigers" to inspire everyone's morale.
At 8 o'clock yesterday morning, Li Juan sorted out the volunteer service positions needed in the community that day - patrol, dispensing medicine, express delivery, etc., and sent it to the "Flying Tigers" group, so that the volunteers can raise their hands to claim it themselves. "These are fixed tasks every day, and as long as they are released, they will almost be 'stopped'. Once there is a temporary emergency task, as long as I shout in the group, many volunteers will stand up."
At 1 pm, Li Juan had lunch when she called: the government-rated supplies were about to arrive. After she issued a notice in the group, 10 volunteers came to register for the gathering within half an hour. More than 400 boxes of supplies took more than an hour to complete the unloading and delivery.
As the secretary of the residential area, Li Juan always reminded herself to take the needs of residents to heart. She carefully considered issues such as receiving express delivery, buying vegetables, eating, and seeking medical treatment, and tried her best to reduce the closure. Control the impact on the lives of ordinary people.
The occupancy rate of the entire new community in the city is close to 50%. Most of the tenants in it are white-collar workers from surrounding enterprises. They rarely have the habit of cooking, and some even don’t even have electric kettles for boiling water at home. Li Juan found a way to contact a co-construction unit. The number of lunch boxes reserved at noon every day is more than 300. "That unit sent a chef to be responsible for cooking. We found a way to organize volunteers to be responsible for packing and then transported to the community. Finally, the food problems of residents who do not cook are solved. "
has been working continuously for a month. Although her home is in the community, she still often sleeps in the camp bed in the office. "After all, there are five or six brothers and sisters who haven't been able to go home for more than a month, so I want to accompany them. "Sometimes when you encounter something anxious, there will inevitably be someone in the team who will lose his temper. Li Juan will comfort everyone like this: "In special times, you will be angry at me, and you will continue to do it after getting angry. "
Every night, Li Juan insists on summoning the group team to summarize the work. The nucleic acid testing circuits and volunteer arrangements have to see where there are optimizations and improvements. "Take nucleic acid testing as an example, our speed is constantly accelerating. Now, every building can be completed on average in just over ten minutes. Only in this way can the satisfaction of the people improve and the team will become more and more energetic when doing the work. "Li Juan told reporters, "Everyone said that I would rather work harder, be able to do something, and never lie down. ”
Author: Zhan Yue Wang Wanyi Shan Yingwen Tang Weijie
Source: Wenhui
