Original title: More than 30% of employees in Shanghai's service industry chose to stay behind
According to the report of " Labor News ", as the Chinese New Year approaches, many service industries are facing employment pressure. Catering, logistics, housekeeping and other industries have all responded to the short-term "labor shortage" through different measures to ensure a smooth passage of this period. According to incomplete statistics from reporters, in these industries, more than 30% of employees choose to stay in Shanghai for the New Year. Faced with the choice, these left-behind workers expressed their thoughts one after another.
courier
90 post-court delivery guy: In order to earn more money, choose New Year's Eve duty
At less than 8 o'clock in the morning, Xiao Guo came to the warehouse of the company's Songjiang Kangcheng and began to unload and sort the goods with his companions. In the past few days, Xiao Guo jogged all the way from the collective dormitory rented by the company in a nearby community.
gets the gift, and Xiao Guo received 32 delivery items. He explained: "As the Spring Festival approaches, the packages have been reduced a lot. Usually there are more than 200, and there are nearly 300 during the "Double Eleven" and "Double Twelve" promotions. The delivery items must be delivered until 12 o'clock in the evening." While speaking, Xiao Guo's hand was not idle. He quickly stacked the packages into the cargo frame of the electric car in sequence according to the door number, and he made them in one go.
Although the business is sophisticated, it is not difficult to see from the quarrels with my companions that Xiao Guo is still a young man who is not very familiar with the world. Born in 1994, he came to Shanghai to work from Hangzhou Xiaoshan with his uncle. His uncle contracted a courier outlet, and he became a courier guy. This is his second year in Shanghai. He has a good reputation and other couriers at the same outlet have a high evaluation of him. He said that he is diligent and ranks very high in receiving and delivering parcels every month.
Diligent work has made Xiao Guo make money. Although it is not as high as the rumors on the Internet, he is already very satisfied. He said, "The salary of a courier is not fixed, and it depends entirely on the number of packages sent and received." In addition to work, he only likes to play games in his spare time. Because he does not have much entertainment, he rarely takes vacations and basically goes on a round-route basis. Sometimes in order to save time and deliver more items, their meal time is also as compact as possible. A group of young men gathered at the company and hurriedly took a few bites of food to share the interesting things they had encountered. Sometimes, before the stool was even hot, a box of lunch was swallowed into their stomachs.
"I won't go home during the Spring Festival this year, I'm on duty at the company." Pour a cup of hot water into his glass thermos, and Xiao Guo answered the reporter's questions while keeping warm. Last year, during the Spring Festival, Xiao Guo also chose to be on duty. "The workload in those days is actually very small, but there is overtime salary, and the company will provide subsidies every day." Xiao Guo is very honest. The reason he stayed behind is to make more money. He can earn thousands more yuan after the Spring Festival holiday. When asked how he planned to spend this year, he thought for a long time before saying, "I haven't thought about it yet. I may have time to go to the city with my brothers to go shopping in Nanjing Road." It was almost nine o'clock, so I replaced my battery with my electric car. Xiao Guo stuffed the card swipe machine into his backpack and prepared to leave and deliver the package. Before leaving, the reporter asked him, "Do you miss home?" He smiled shyly and muttered, "I really want to go to the night of New Year's Eve."
Industry data
Daily demand for the Spring Festival dropped to 7%
30% of couriers stayed behind to operate
As the end of the year approaches, express companies are gradually starting to finish work and prepare for the New Year. From this week, express companies including Sitong Yida and SF Express will enter the "Spring Festival mode" one after another, and some regions will stop receiving the package.
It is understood that in Jiangsu, Zhejiang and Shanghai, Yunda stopped receiving and distributing parcels as early as January 19, YTO and Shentong gradually reduced the delivery of parcels on January 22, ZTO stopped receiving and distributing parcels on January 24, and SF Express began to have holidays one after another on January 25. The above express delivery companies all said that there are still on duty personnel to collect and distribute during the Spring Festival, but the delivery speed will be affected, and will gradually return to normal from the eighth day of the first lunar month after the New Year.
Xiao Guo's life is a microcosm of the millions of couriers in China. The reporter learned that although private courier companies try to prepare for "non-closing" during the Spring Festival, many couriers will indeed return home at this time of year. It is reported that according to previous years, the peak period for couriers to return home during the Spring Festival usually occurs one week before New Year's Eve. Some of the left-behind employees will stay at the headquarters and manage warehouses; some will be sent to various express stations to be responsible for daily delivery work. Overtime work during the Spring Festival basically only accounts for 30% of the average number of employees.
The Spring Festival is the off-season for the express delivery industry. The daily express delivery demand is 7%-8% of the usual ones. Some couriers may not be able to send one piece in a day. Yi Shuwu, director of the Shanghai General Office of YTO Shanghai, told reporters that in order to encourage and thank left-behind employees, the company will not only reward financial subsidies, but also hold a tail-tee banquet on New Year's Eve and send New Year's red envelopes to let employees feel the New Year atmosphere. In addition, in order to thank the couriers who have worked hard for a year, the company has been buying train tickets for employees in advance for several consecutive years, so that they can go home and celebrate the New Year smoothly.
Housekeeping
Housekeeping waiter: I can't give up this love, go home after the New Year
"Son, will mom and dad blame us if they don't come back during the New Year..." The love came to the depths, Lu Fengyun, a housekeeper from Henan, held back his tears and talked to his son on the other end of the phone. This year, due to work, Lu Fengyun weighed the pros and cons, but chose to stay in Shanghai.
"The old man I served this year was not very active, and the old lady couldn't do it either. I thought, let's stay and take care of him first." Lu Fengyun told reporters that in fact, he would go home every year during the Chinese New Year, and this time he made a difficult choice. "I have been in this restaurant for more than a year and have feelings for me. When the old lady told me, Xiao Lu, it's okay to stay for one hour a day, my whole heart is soft. Thinking about it, it's hard to find people during the New Year, and even if you change someone, you can't do it. So I'd better not go back. Help them." Speaking of this, Lu Fengyun's eyes became moist again.
Lu Fengyun's son will take the college entrance examination next year, which is the time when he needs the company and encouragement of his parents the most. Both parents are also in their hometowns, hoping that their children who have been busy outside for a year can go home to celebrate the New Year together.
Lu Fengyun said that although the elderly at home did not complain, they always showed some hope of returning home during every call. "They always feel uncomfortable when they see other people's families reunited. They always say, come back, come back. Originally, our industry can't go back once or twice a year. Even if there is more money here during the New Year, I always feel guilty if I don't go home. I can only call this year. After the New Year, I must go home. How can I give up family affection?" Lu Fengyun rubbed his red eyes and said.
Yu Qini has been in Shanghai for 6 years in domestic business. She also did not choose to go home this year. "I am very pleased that my son is here for the New Year. Our family of three can have a New Year's Eve dinner together. Although the rented house is small, it is very warm."
Two days ago, my junior year-old son took a train to Shanghai. Yu Qini said that now, taking advantage of the winter vacation, my son is looking for a job and doing odd jobs. All year last year, she didn’t have time to go back once because of her busy work, but what made her most gratified was that her son grew up and became independent, so she didn’t have to worry about it. "We went out to work, and my son developed the habit of independence at home and slowly developed it."
Yu Qini admitted that after so many years of coming to Shanghai, she actually has feelings for Shanghai and treats it as her home. "Originally, the owners of the Spring Festival had not had a few days off, and the Spring Festival tickets were not easy to buy, so their son came here, so they wouldn't go back."
Industry data
Spring Festival hourly workers price rose to 50 yuan/hour
Enterprises sent red envelopes to increase treatment and stabilize the team
00 data released by the Municipal Commerce Commission shows that at present, there are about 500,000 domestic service personnel in the city, of which more than 200,000 domestic service personnel in the housekeeping service institutions, and the market guarantee is basically stable.Relevant people pointed out that as the Spring Festival approaches, on the one hand, the decrease in housekeeping service personnel go home for the New Year during the Spring Festival, and on the other hand, the demand side is also due to the increase in residents' travel and the increase in labor costs during holidays. Overall, the rigid demand for "one elderly (home care) and one young child (confinement nanny and maternal and child care)" is tight, while the elastic demand for regional hourly workers is surplus.
Liu Zhongsu, manager of Changshou Housekeeping Center of Shanghai Zhongyi Company, told reporters that this year, more than 60 housekeeping personnel in the company are responsible for the guarantee work during the Spring Festival, accounting for nearly 5% of the total number. More than 85% of domestic workers choose to stay in Shanghai to continue working. "In addition, from January 22 to the fifteenth day of the first lunar month, the hourly wage of hourly workers will increase to 50 yuan, which is about 15 yuan more expensive than usual."
Liu Zhongsu told reporters that drawing on the experience of last year, this year's enterprises stipulate that all domestic workers who go home during the Chinese New Year must submit it 45-60 days in advance for the employer to make a change. Through taking turns to rest, the normal supply during the festival is ensured.
reporter learned that in order to allow more housekeeping personnel to stay behind for the New Year, some housekeeping service agencies such as Fuyu Housekeeping and Shunhang Housekeeping have issued holiday benefits, while others have given bonus red envelopes to stabilize the team with treatment. "Yue Butler" will open a "warm" bus for the Spring Festival for the Spring Festival on the 28th and 29th day of the 12th lunar month, and arrange a special car to transport housekeeping personnel home for the New Year.
Cache
Ceating staff: Get 4,000 yuan for the New Year in Shanghai
"A serving of pork liver rice with sauce, what else do you need?" He Dandan easily pressed the relevant categories on the ordering screen, and the machine entries a small receipt. She collected the money handed over by the customer and handed over the license plate and order to the other party. "Please find a seat and hand the order to the waiter, and you will be served in a while." Noon is the busiest time of the day, and it is also hard to find in Lao Shengchang's restaurant. He Dandan stood in the cashier, and he stood there for nearly 4 hours.
The Spring Festival is coming, but this year He Dandan did not choose to go home and still stick to her post. "Of course, there are colleagues who take shifts together. The working hours are relatively more concentrated and the intensity is not too high."
"In addition to enjoying the corresponding overtime pay for the New Year, we can also get an additional year-end bonus when we come to work in the past few days, which is equivalent to a monthly salary, about 4,000 yuan. If we come to work on the first day of the Lunar New Year, the leader will also give us a big red envelope." He Dandan smiled shyly. This post-90s girl who looks a bit careless has actually worked in the catering industry for more than 5 years. "I have been working in this industry for a long time. Looking back, it seems that I still stayed in Shanghai for the New Year more times." Zhao Meijuan, the manager of the Jiaozhou Road Store in
, told reporters that among the 32 foreign employees of the Jiaozhou Road Store this year, only 5 chose to go home for the New Year. "The people who go home are all because the children at home are still young and have to go back. Most of the remaining ones stay here, and some even take the children over to celebrate the New Year together. At the New Year's Eve party, the company arranges everyone to have a unified New Year's Eve dinner." She said that the company's foreign employees mainly come from Jiangsu and Anhui, not far from Shanghai, so it is relatively convenient to go home, and it is no longer like before. Therefore, many people do not choose to go home during the Chinese New Year to ensure the normal operation of the company.
He Dandan said that her parents both worked in a factory in Huaqiao and rented a small house nearby. For her to go home during the Chinese New Year, she is going to see the old elders at home. "I went back for the Chinese New Year last year, and I went back before the Chinese New Year this year, but I won't go back this time. Now I only have 4 hours to go back to my hometown in Jiangsu. I often go home with my parents during holidays, and I don't have to ask for the Chinese New Year days."
During the Spring Festival this year, He Dandan has to work at the unit and can only go to his parents after the holidays. "From the collective dormitory of the unit, they have to take subway line 11 to the terminal, and then change to another bus. It takes about 2 hours to go." Although this is the case, she is still quite excited. "My parents will feel much more at ease when they are by their side."
Industry data
Catering enterprises' employment gap during the Spring Festival reached 20%
"Short-term work" usage will increase sharply by 30%
" This year's employment gap during the Spring Festival is still slightly larger than last year, reaching about 20%. "Jin Peihua, deputy secretary-general of the Shanghai Catering and Cooking Industry Association, said that although catering companies have gradually increased their employee welfare this year, allowing more employees to stay behind, and the proportion of left-behind employees has also increased year by year, and is expected to reach 60% this year, the continuous growth of demand side still causes shortages of employment during the Spring Festival.
It is reported that in the catering industry, enterprises, on the one hand, retain existing employees through attractive welfare benefits, and on the other hand, have also begun to start the employee reserve mechanism in advance, and hiring "short-term workers" has become the most important response method for most catering companies around the Spring Festival this year. A data from Baixing.com shows that employment is shortage The largest catering service industry, from now until the fifteenth month of the first lunar month, the use of "short-term workers" will increase sharply to more than 30%.
Jin Peihua revealed that in addition to being the first to layout in the human resources market, catering companies also strive to allow more existing employees to spend the New Year in Shanghai by adding more holidays and red envelope income to employees. Lu Yaming, general manager of Green Bolang, told reporters that every year, corporate leaders and left-behind employees will have a New Year's Eve dinner with left-behind employees after the business ends that day. In addition to giving left-behind employees more money and material rewards, playing a "family card", it is also a legend of many well-known hotels in Shanghai. General practice.
E-commerce
Dual-employee family: Take your children to Shanghai for four consecutive years to reunite
In Kunshan , JD , large and small warehouses are located here. Zhang Jian and his wife from Xuzhou, Jiangsu Province, in 1989, are busy in this warehouse. Although they are both employees of JD Warehousing, Zhang Jian and his wife work in different warehouses respectively.
Speaking of children, left-behind employees with families mention The most is "debt". During this Spring Festival, Zhang Jian and his lover would celebrate the New Year at the company as usual. Zhang Jian is a JD warehouse sorter. He and his lover can be seen in JD logistics warehouse in Kunshan for four consecutive years. Going home for the New Year is not a luxury, but he is dedicated and chose the latter between home and work. The child is "long and long", and Zhang Jian always sighs that he missed too many growth experiences of his children every time he goes home.
"The child is not far from us, and his grandparents take him with him. My lover and I are both engaged in warehousing work. The house is shared with friends, with four bedrooms and two living rooms, so it is not convenient to pick up the child. We will make video calls when we miss him. "Zhang Jian worked as a firefighter in Xinjiang for a year. He was tall and naturally showed a gentle expression when talking about his children.
He told reporters that in the past two years, he would apply to the company to pick up his children to celebrate the New Year. This year, he and his lover have not yet figured out how to arrange it. "The company will receive three to five thousand additional subsidies for left-behind employees with children every Spring Festival, and encourage us to bring our children together for the New Year. "He also said that staying during the Chinese New Year is not that busy, and there are two to three days to rest in a week, "There are days when you only need to work half a day. "
"If you have money or not, go home for the New Year", New Year is the most important thing in the year. However, there are still many employees like Zhang Jian who stick to their posts and cannot go home to reunite with their families. The company has become their sustenance for "home" during the Spring Festival. "Every New Year's Eve, the company will book hotels to invite employees to have New Year's Eve dinner, and spend the New Year with colleagues who spend the New Year with me day and night every day. I also feel like home. "Zhang Jian said with a smile that when the Spring Festival holiday is over, the company will take turns to give employees a holiday, and then they can go home to visit their parents and visit relatives to celebrate their old age.
Industry data
E-commerce "No closing during the Spring Festival"
More than 300,000 employees do not go home during the Spring Festival
unlike express delivery companies such as Sitong Yida and SF Express that were almost "semi-business" during the Spring Festival. JD.com, which has a logistics system, and Cainiao Alliance, which cooperates with Tmall , announced that it will "not close" during the Spring Festival.
reporter learned from the Cainiao Alliance that a large number of logistics partners such as Xinyi, Vientiane, Ririshun and other logistics partners will continue to provide consumers with "non-closed" logistics services. It is estimated that nearly 300,000 employees across the country will give up the New Year holiday and continue to work hard at their jobs. This number has increased significantly from 120,000 last year. The person in charge of the Cainiao Alliance said that day delivery and next-day delivery have gradually become standard services and will continue to be retained during the Spring Festival.
JD.com, the reporter learned that the number of people in warehouses in East China is currently nearly 5,000, and more than half of them remain at their posts during the Spring Festival. They are mainly responsible for picking, reviewing, packaging and other work. In addition, during the 7th day of the Spring Festival, the attendance rate of the terminal distribution line is expected to reach about 39%. JD.com said that since 2013, tens of thousands of employees need to stick to their jobs every Spring Festival.
