Recently, the epidemic situation in various regions in Inner Mongolia has spread at many points, and the epidemic prevention situation in Hohhot is particularly tense and severe. With the implementation of prevention and control measures, residents' travel has been restricted, and some customers of Fude Life Insurance Inner Mongolia Branch are no longer able to go to the counter to handle business. In order to better serve the majority of customers and protect the health of customers and their families, our company has used modern network technology as a support to actively launch various online insurance service measures to provide customers with comprehensive service guarantees.
At present, our company provides 24/7 services such as contract, underwriting, preservation, and claims, and uninterrupted services at 7*24 hours a day. Customers can download the ED Life APP, Life Cloud Service APP or follow the " Fude Life Life Online" official account (S95535) on WeChat. The contract and underwriting can realize insurance, electronic notice, receipt and redeem services. The insurance can operate more than 20 insurance items such as partial account collection, policyholder change, additional premiums, policy loans, policy repayment, etc.; claims can be applied for claims reporting, claims inquiry, self-service claims and other claims services.
"People-oriented, customers are respected". The Inner Mongolia branch will make full use of technology empowerment, relying on innovative technologies such as face recognition, OCR, SMS verification, etc., closely focus on customer needs and take multiple measures to provide customers with more convenient, faster and safer insurance services.
