In order to curb scalpers, major ticketing websites will protect consumers' rights and interests through real-name ticket purchases and limited-time ticket grabbing. However, while scalpers are curbed to a certain extent, they have also given birth to a new "service category" - concert ticket grabbing agents. Now, just one week after the "1826+ Beginning • Imagination TFboys Fifth Anniversary Concert", various promotional information for grabbing by agents has begun to appear frequently on various social platforms. Who is behind the seemingly simple ticket grabbing behavior? Is the dazzling array of publicity information true or false? With these questions in mind, the Beijing Business News Boiling Point Investigation Team conducted an in-depth investigation into this.
01
single ticket price starts at 50 yuan
"Dear, do you need to grab it on behalf of others", "can you grab it on behalf of others", "rob it on behalf of others"... When entering the keyword "2018 TFboys Fifth Anniversary Concert" on Weibo , randomly click on the comment section of several Weibo posts and you will find that different users are posting such information. On Taobao, when "Concert robbery" is typed, 102 sellers are shown to provide this business.
"A star like TFboys and Jay Chou will always be snatched by fans as soon as the concert is held. However, if you don't have special software and equipment, if you want to get 100%, it's really purely luck." Taobao buyer Mr. Wang further emphasized: "When the concert peak season, you can receive more than 20 orders per month on average, and the hit rate is not 100%, but it is also more than 90%. This thing is just to make change, and it accumulates a lot, because I only charge 100 yuan per ticket."
Beijing Business Daily reporter combined the quotations of Taobao sellers and the quotes of a large number of Weibo and WeChat retail investors. It is found that the price range of the current concert ticket price range is 50-280 yuan. Regarding the charging standards, WeChat seller Ms. Zeng said, "I have been a robbery for more than two years. There is no so-called quality and low price for the agent. It is definitely a good deal for you. If you just want cheap, you can't guarantee that the money will be gone in the end and there will be no tickets. Since I dare to ask for 280 yuan, I will definitely get it."
According to Mr. Wang, "At present, the concert agency grabs are mainly divided into two forms. One is that the customer provides his or her ticketing website account and password. We will log in with our own device in advance. Once the concert ticket is issued, we will start grabbing; after the ticket grabbing is successful, we log out of the background and the customer logs in again to pay for the ticket. The other is relatively simple. The user directly takes the price he or she wants, and we use the account he or she has processed to grab tickets."
The attitude of music fans is obviously polarized when it comes to the phenomenon of concert grabbing. During the investigation, a Beijing Business Daily reporter found that some music fans said that the agency fees collected by concert agents are within their range of their ability to bear, so they have certain demands for the emergence of such services. Another part of the music fans said that the backstage manipulation affects the fairness of ticket grabbing. Such behavior not only hurts the fans' feelings, but also affects the healthy development of the market.
02
team division of labor is clear
Although the market response is mixed, the reality is that a large number of difficult-to-meet consumer demands, making agency grabs become a hot emerging profession in the concert market today. "I have experienced the process of grabbing tickets. At that time, my five friends and I were staring at the passing of time every second, until the minute hand and second hand overlapped, five computers were grabbing at the same time, and in the end I didn't even get a ticket. Fortunately, I saw three concerts this year, I directly found the agent to grab it, and it hit every hit." said college student Dong Leru.
So why can you win every opportunity by "grabing on behalf of others"? WeChat seller Ms. Liu told Beijing Business Daily reporters confidently: "We are all team operations, we are professional." It is understood that at this stage, most of the agency teams have at least one team of four people behind them, from external contact with customers to back-end operations and settlement and payment, there are basically dedicated personnel to operate.
"First of all, the computers we use have been modified, and secondly, we have special software that can hack the protection systems of these ticketing websites and grab tickets.Taking the two major ticketing websites as an example, sometimes an account that has not been processed cannot get tickets at all. That is really purely based on luck. In order to ensure that we can get tickets, we will use our specially calculated account to grab tickets. Users only need to provide basic information about the audience. After grabbing the ticket, we will change the delivery address and complete the transaction. This TFboys concert does not have to be so complicated. Give me the buyer’s Yongle account and password. I log in to his account and grab the ticket directly. After grabbing it, I can just pay. "WeChat seller Ms. Liu explained.
In response to this matter, a Beijing Business Daily reporter immediately interviewed the relevant person in charge of Yongle ticketing. As of press time, the other party did not respond.
03
hidden fraud trap
Beijing Business Daily reporter also noticed during the investigation that there is fraud in the current concert grabbing market. The victim Ms. Lin told the Beijing Business Daily reporter that before the Xue Zhiqian concert this year, she contacted a WeChat user who claimed to be able to grab tickets 100% through Weibo. After charging a service fee of 100 yuan, she started to operate ticket grabbing, "Yes, The party said that in order not to let the transaction time affect ticket purchase, once it grabs the ticket, it will give me a screenshot of the order and an exclusive paid QR code from the ticketing website. After I received the QR code to pay, this person blocked me. Later I found out that the QR code is simply from the ticketing website."
and Ms. Lin have had the same experience as the same consumers. So do these behaviors that harm the interests of consumers, and even the concert grabbing business itself, touch the red line of the law? Jiang Benwei, a lawyer at Beijing Zhongdun Law Firm, emphasized: "If the other party collects your money, but disappears and does not give the ticket, it is suspected of fraud. Whether the ticket is snatched by the concert tickets needs to be distinguished based on the specific situation and operation methods. "
is usually strong. If the other party helps you queue up to buy tickets for concerts, and the other party does not require the ticket to be purchased at a price higher than the face price after buying the ticket, but only charges a reasonable labor fee, then there is no big problem with this form of transaction, because the other party paid the labor, and the agency robbery fees discussed by both parties are also negotiated by you and I am willing to negotiate. If the other party helps to buy tickets and asks to purchase tickets at a price higher than the face price, then this behavior is a scalper. Moreover, the behavior of the scalper will affect the actual market feedback of the concert, making the originally not-intimate concerts become tight and artificially hyped up the price. Let's look at the form of using software to grab tickets, Online ticket purchases usually come first and then arrive, and whoever grabs first can buy tickets. If the ticket grabbing software used only reduces the trouble in terms of interfaces and other aspects, facilitates ticket purchases, and does not intrude into other people's computer system , then it is equivalent to a ticket purchase auxiliary software.
It should be noted that some ticket grabbing software uses intrusion into other people's computer systems, change the other party's parameters, squeeze out the user quota line in front, and becomes your own, then this may be suspected of committing a crime.
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