As one of the most well-known tourist cities in China
Sanya is currently at the peak of summer tourism
These days, the sudden outbreak of the epidemic has caused tens of thousands of people to stay in the local
For tourists stranded in hotels, the Sanya City New Coronavirus Pneumonia Epidemic Prevention and Control Command announced at the 21st press conference that from 6 a.m. on August 6, Sanya Hotels can provide half-price renewal services for stranded passengers .
Sanya Initiative:
For stranded tourists, charge half price for rooms in the room
How is the implementation of major hotels in Sanya?
A few days ago, tourists stranded in Sanya reported through social platforms that the hotel did not agree to renew their stay, or raised the price in disguise and then half the price, which was more expensive than the booking price. In this regard, a staff member of the Sanya Tourism, Culture, Radio, Film and Television and Sports Bureau replied to on August 6. The reporter of The Paper said that the "half-price discount service for renewal stay" proposed at the press conference, should be discounted based on the original booking price of tourists, rather than at the store price of .
Fazi contacted a tourist stranded in Mianyang, Sichuan who was stranded in Sanya for travel. She has now checked into a local relative's house. She said: On the 46th, the hotel was at half price of the original price.
7 On the 7th, a netizen posted a "travel photo" of " staying in at half price".
On the morning of August 7, the Sanya Tourism and Hotel Industry Association issued the "Initiative to the Sanya Tourism and Hotel Industry". The Sanya Tourism Hotel Industry Association has issued an initiative to the Sanya Tourism Hotel industry, including -
actively cooperates with relevant government departments to provide reception services for stranded tourists, and does not raise housing prices, raise housing prices in disguise, or refuse tourists to renew their residence. tourists should give a half-price discount based on the original hotel room price (i.e., the 5th house price). New tourists should give a half-price discount based on the lowest price announced on the official website of Ctrip to effectively provide tourists with a safe and comfortable accommodation environment.
Source: Weibo @Sanya Release
Initiative issuance, what is the implementation? Fazi contacted 6 popular hotels in Sanya yesterday afternoon to learn about the current room charges for stranded tourists.
Sheraton Sanya Yalong Bay Resort Hotel
For guests stranded in the hotel, all food and accommodation are exempted
House at the Sheraton Sanya Yalong Bay Resort Hotel customer service staff said that the hotel is currently unable to accept new guests. For guests who have been checked in and stayed, the hotel will start to perform free of charge for all food and accommodation.
Image source: Ctrip
Sanya Yalong Bay Marriott Resort Hotel
stranded tourists are charged at a unified room fee, which is less than half price
Sanya Yalong Bay Marriott Resort Hotel Reservation Department said that for the guests currently stranded in the hotel, the hotel gave a unified room fee price : non-sea view room ,680 yuan /room, sea view room ,780 yuan /room.
Fazi saw on the booking platform that the current price of the hotel room is more than 2,100. The price given by the hotel for stranded guests this time is much lower than half price .
Image source: Ctrip
The Westin Resort Sanya Haitang Bay Minsheng
Standed tourists are charged half price at the price announced by Ctrip
Sanya Haitang Bay Minsheng Westin Resort staff replied that is currently for tourists stranded in Sanya, and the room rate is charged half price at the price announced by Ctrip . Check-in requires a 24-hour nucleic acid negative certificate and green code, and relevant air tickets, train tickets and other information must be presented.
shows on Ctrip that the cost of a luxurious twin-bed room in the past few days is 2,215 yuan, and the half-price execution fee should be more than 1,100 yuan per day.
Source: Ctrip
Sanya Atlantis Hotel
For stranded guests who are staying in, currently the market price is implemented at half price
Sanya Atlantis Hotel Reservation Department staff said that for stranded tourists who are already staying in, the room rate is implemented at half price .
When asked whether the half price of market price will be more expensive than the previous pre-order price ? The staff member replied: has been adjusted, should not .
Source: Ctrip
Jinmao Sanya Yalong Bay Hilton Hotel
For stranded guests who are staying in, they are currently running at half price
Jinmao Sanya Yalong Bay Hilton Hotel staff introduced that the hotel is currently unable to accept new guests.
For tourists who have already checked in, the room rate is implemented at half price at the store price. The staff member explained: The half-price at the store price is not necessarily more expensive than the pre-order , it depends on the specific situation .
Source: Ctrip
Hilton Curio Selected Hotel, Sanya Yazhou Bay Resort, Hilton Curio Selected Hotel,
Currently, it is implemented at half price at the store price
0Staff of the store price at the store price at the store price at the store price at the store price at the hotel.
Image source: Ctrip
Sichuan Airlines and other airlines, major tourism platforms
released Sanya withdrawal and reform policy
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Sichuan Airlines :
Announces the special handling plan for Sanya and Boao routes
Sichuan Airlines recently issued a notice on adjusting the special handling plan for passenger tickets for Sanya routes and Boao routes . For details, please log in to @Sichuan Weibo to view.
Picture: Weibo @Sichuan Airlines
Ctrip :
has opened a self-service refund and change service channel
For users who comply with the latest airline guarantee plan, Ctrip has opened a self-service refund and change service channel . There is no need for users to queue up and call customer service to further reduce the waiting time for users to refund tickets and refunds. In terms of hotels, Ctrip has launched city guarantee services across Sanya. Users whose check-in date will be from now until August 14, can apply for unsubscribe from on the platform.
Qunar :
Hotel orders can be cancelled for free, air tickets can be refunded and changed
Online travel platformQunar stated that in terms of hotels, orders placed on the platform before August 4 (excluding August 4), check-in orders dated from August 4 to August 11, and those who meet the hotel's epidemic policy can apply for cancellation of for free, the specific hotel policy shall prevail.
Consumers can also call customer service to apply for free cancellation. In terms of air tickets, as of 16:00 on August 4, the online travel platform Qunar has received the withdrawal and reform policies of airlines such as Air China, China Eastern Airlines, China Southern Airlines, Hainan Airlines, Xiamen Airlines and Shenzhen Airlines involving the entry and exit of Sanya.
Flying Pig :
Hotel, scenic spot tickets, and vacation products can be refunded and changed
Flying Pig has launched a guarantee plan. For tickets that meet the airline's free refund and change policy, passengers in need will assist passengers in need to handle related business. In terms of hotel products, in areas involved in the epidemic such as Sanya, Fliggy has launched a safe withdrawal guarantee service. If it is unable to check in due to the epidemic, can cancel the order for free by self-service within 21 days before check-in (including the day of check-in).
In terms of scenic spot tickets and vacation products, if users are affected by the epidemic and face the closure of scenic spots and the route cannot continue during their trip, Fliggy will strictly handle the refund and change for users in accordance with the latest regulations of the relevant departments. For scenic spot tickets and vacation products that have been booked and have not yet traveled, if users cannot use them due to the epidemic, they will actively coordinate with travel agencies and other partners to strictly handle refunds and changes for users in accordance with laws and regulations.
Tongcheng:
Hotels can be cancelled for free without checking in a hotel
Users place orders through Tongcheng Travel platforms before August 4 and check-in dates between August 4 and August 14, Tongcheng Travel has enabled the cancellation guarantee for epidemic prevention. If you cannot travel due to the epidemic, you can be cancelled for free without checking in .
Sichuan Disease Control:
There are traveling history personnel in Sanya, Hainan and other places
Please report and conduct two inspections in three days
days ago, Sichuan Disease Control issued a notice - Since July 23, there have been Sanya City in Hainan and other epidemic situations in Hainan Province ( Haikou City, Danzhou City , Dongfang City , Lingshui County , Linggao County , Ledong County , Wuzhishan City ) travel and residence history personnel take the initiative to report to their community (village)/(hotels, hotels) and conduct nucleic acid tests in a nearby 43 days (interval of 24 hours), and cooperate with relevant epidemic prevention measures; among them, those with travel and residence history in Hainan Province are subject to 7 days of centralized isolation, and those with travel and residence history in medium-risk areas are subject to 7 days of home isolation.
Reminder
Still not relaxed in epidemic prevention and control
Please actively cooperate with various prevention and control requirements
This article starts from Chengdu release
Comprehensive from: Hainan release, Sanya release, The Paper, the above major hotels
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