I remember that when the epidemic was in a serious state, everyone was very concerned about the safety of the film industry, but in fact, the performance industry was also hit hard, especially the concerts that had been arranged by some singers were cancelled and postponed.
Not only that, this impact has continued until now. Because of the frequent recurrence of the epidemic, holding large-scale concerts is still a high-risk choice, and you will be forced to cancel it if you are not careful. In addition, the refund and exchange on the ticket price has become more common. However, in such a increasingly normal situation, veteran singer Jolin Tsai has caused controversy over the delayed refund of tickets at the concert.
Starting from the second half of this year, you can often see Jolin Tsai’s fans complaining about the refund of concerts on social platforms.
At the beginning, no one cared about this matter. Just like the concert mentioned above changed temporarily due to the epidemic, it would definitely take time to coordinate with all parties. It is understandable that you cannot take action to deal with the refund issue in a short period of time.
However, recently these complaints suddenly increased, and some netizens posted complaints on the topic of "No refunds allowed". Because it has been a while since I saw this last time, I took a closer look at the incident. It was amazing. It turned out that the concert venues that Jolin Tsai fans complained about were actually from the first half of 2020.
At the end of 2019, Jolin Tsai announced the launch of the "Ugly Beauty2020" world tour plan. The mainland part time started from the end of February to the end of April 2020. As many as ten concerts were arranged, including Shanghai, Shenzhen, Chengdu, Tianjin, Nanjing and other places, and at the end of 2019, many tickets were announced to be sold out, but in the end, these concerts were later announced to be postponed due to the epidemic.
And from February 2020 to now, it has been about a year and a half. After so long, there has been no news, so fans naturally feel uncomfortable. Although they did not make this a hot topic for Jolin Tsai, they could still read their troubles from their daily complaints. After the concert stagnated due to the epidemic, Jolin Tsai only stated that it would postpone the meeting. There is no official or clear arrangement for the specific date of the meeting so far. In the future, there will be only an internal notice from the fan club, informing fans that the concert will be held, and calling on fans not to refund the tickets, saying that if a large number of refunds may have adverse effects on Jolin Tsai, resulting in unnecessary rumors;
Of course, in the face of more and more singers starting to hold concerts this year, Jolin Tsai has no movement, and there are still many fans who can't wait to refund themselves, but these people have not been able to get the refund smoothly. When they refunded, they found that because it was too long since the ticket seller had closed the refund channel, and even if they communicated with the manual customer service, they were beaten;
In addition, some fans said that their orders had become successful in the transaction, indicating that the ticket price was no longer in the hands of the middlemen, but in the hands of the merchant, and the refund became more difficult.
or above. How to say
? It has been a year and a half. No matter whether fans want to withdraw or not, at least they should have a clear message.
In fact, before the epidemic, there were many things that singers had to temporarily cancel their concerts due to emergencies, but when it comes to refunding tickets, no one has been silly for so long as Jolin Tsai. In 2019, Andy Lau had to cry and announce the termination of the concert due to discomfort in the throat. Afterwards, he immediately proposed a solution to make up the show; after being denied, he provided the audience with two ways to refund tickets;
In 2018, Li Yuchun relapsed due to rehearsal and was unable to stand and temporarily canceled a concert at a certain station.Two days later, a refund plan was given, and a specially designed ticket set was given to fans who purchased tickets for the concert;
and Zhang Jie. In 2019, because the concert partner failed to complete the work many times and breached the contract to sell the concert tickets first. Zhang Jie decided to cancel the three-stop concert that had already been sold. In order not to let fans become victims of this failed cooperation, Zhang Jie paid the fans a refund first.
So, as a veteran singer who has been struggling in the entertainment industry for so many years, even if you have never canceled the concert temporarily or handled the refund problem before, you should have seen how others deal with it, right? It’s better to come up with a clear solution as soon as possible! Otherwise, even if fans do not refund the ticket, they will have adverse effects~
