Many parents believe that children have colds and fevers are common problems. But small problems may also develop into major illnesses. A small cold may also be so serious that the child is admitted to the intensive care unit, which costs about 100,000 yuan. A small cold caused a

Many parents believe that children have colds and fevers are common problems. But small problems may also develop into major illnesses. A small cold may also be so serious that a child can be admitted to intensive care unit , which will cost more than 100,000 yuan.

A small cold caused a big tragedy, and 30w compensation was a timely help

2021, the Ping An customer Ms. Li encountered such a bad thing. At first, Ms. Li's daughter had symptoms of fever and cough due to the change of seasons. Her family thought it was a small viral cold, so she asked her baby to take antipyretics for a few days, and the symptoms improved slightly. But a few days later, the baby developed symptoms of fever, cough, runny nose again, accompanied by diarrhea, dizziness and other symptoms. Seeing this, Ms. Li's family was a little worried, so they took the baby to the hospital for treatment. The doctor diagnosed it with "acute pneumonia" and needed to be hospitalized for treatment.

Unexpectedly, on the day of admission, the baby suddenly lost consciousness, foamed at the mouth and fainted with epilepsy. The doctor diagnosed the baby with severe pneumonia and complications of encephalitis , myocarditis and other diseases, and needed to enter the intensive care unit for treatment. ICU costs at least tens of thousands of yuan a day.

Just when Ms. Li's family was worried about the health of her children and worried about the treatment costs, the doctor reminded her: "Did the child buy insurance? Many of our patients have insurance companies to reimburse her for medical treatment." Ms. Li remembered that with the recommendation of a friend, she had a Ping An Children's Medical Insurance when the baby was two years old, and the additional critical illness insurance was insured with 300,000 yuan. So, Ms. Li immediately collected the materials and applied for compensation. After review, the baby's condition has met the deep coma in the terms of the major disease. The company paid a one-time insurance premium of 300,000 yuan and a escort premium of 300,000 yuan.

First compensation for serious illnesses, solve the urgent problem

In order to give everyone a sense of treatment, Ping An Life took the lead in launching the special service for serious illnesses, implementing Ping An’s “simple, convenient, friendly and safe” service tenet, aiming to provide customers with the best and fastest claims service to solve customers’ urgent problem.

Ms. Zhang's family, who is just over thirty years old, has a stable life and a happy family. As a young person, she also has the awareness of planning for the future. As early as 2017, I insured my family with medical insurance and and critical illness insurance. There are unexpected situations in the world, and people have good fortune and good fortune. In January 2022, Ms. Zhang's husband went to the hospital for examination due to continuous abdominal pain and was unfortunately diagnosed with liver cancer . When she heard the word "cancer", Ms. Zhang was very shocked. She felt that her husband was healthy and had regular daily routines. She always thought that cancer was far away from her life, but she didn't expect that her family would suffer from cancer.

Agent Xiao Liu reported the case to Ms. Zhang as soon as he learned that Ms. Zhang was hospitalized and assisted him in submitting a claim application. After consulting with the staff of the claim office, Ms. Zhang's case met the conditions for compensation for serious illness first. Only one working day from the application to the closing, Ping An Life Insurance paid Ms. Zhang's major illness insurance premium of 220,000 yuan and exempted the subsequent premium of 80,000 yuan. An insurance policy relieved the financial pressure caused by Ms. Zhang's family due to serious illnesses, and also gave Ms. Zhang great comfort in the dilemma.

has speed and warmth, Ping An insists on fulfilling the insurance commitment

It is reported that in 2021, Ping An Life Insurance achieved 99% of its policy business through online processing, and 94% of its insurance business is completed online by self-service, with the fastest time being only 1 minute. At the same time, Ping An Life piloted the launch of innovative services such as "blockchain" claims, greatly improving service efficiency and processing experience.

In the first half of 2022, Ping An Life Insurance had a total of 2.06 million claims and paid 20.1 billion yuan. The fastest payment took only 1.4 minutes. A total of 33 major disasters including the crash of the Eastern Airlines passenger plane, the Gansu earthquake, etc., have been responded to in a total of 33 times. Green service channels are opened immediately for epidemic areas to fully ensure the stability and availability of financial and insurance services in special periods, and to maintain social and economic order and social public interests.