China Net Finance, November 18 (Reporter Li Jing) Recently, Hunan Panzi Women's Square Culture and Technology Co., Ltd. (hereinafter referred to as "Hunan Panzi Women's Square"), which focuses on "Chinese style" cultural and artistic photography, has added a new equity freezing information and a information listed as the person to be executed.
Tianyan Check information shows that on November 2, Yang Kang, director of Hunan Panzi Woman Fang Company, was frozen in part of the company's equity, involving an amount of RMB 2.5 million. The execution court is the Hedong District People's Court of Tianjin; on November 5, Hunan Panzi Woman Fang Company was listed as the person subject to execution, with an execution subject of RMB 62,440, and the execution court is the Tianxin District People's Court of Changsha City.
At the same time, the reporter noticed that on October 19 this year, Hunan Panzi Women's Square Company added a new "historical person being executed" information, with a total execution amount of 10,750 yuan, and the execution court was the Yuelu District People's Court of Changsha City.
Regarding the reasons why the equity under the name of the company's directors was frozen and the company was listed as the person subject to execution, a reporter from China Net Finance sent an interview letter to Panzi Nuanfang, but the relevant person in charge of the company responded that it was not clear about the specific reason.
has a total of 1,590 complaints involving false propaganda and overbearing clauses.
day eye check information shows that Hunan Panzi Women's House was established in April 2010 with a registered capital of 50.9185 million yuan, and the legal representative is Yang Jian. According to the company's introduction, Panzi Women's Square is an art photo photography service platform. It has independent brands such as "Pan Xiaobao" and "Feng Ling'er". It is mainly aimed at women and children's consumer groups. It uses "Chinese style" as the photography theme and provides users with art photo photography services.
It is understood that Panziwomen's House has had four rounds of financing, namely Qingdao Zhixin's A round of financing in June 2016, Chen Bang , and Elite Times' B round of financing in July 2017, 2018, 2018, 2018, 2011 round of financing from Yuanchuang Capital, and 2011-10 million yuan of financing from Challenger Capital at the end of 2020.
Panziwofang, which has received multiple rounds of financing, has also made efforts and attempts in the IPO direction. According to public information, the name of Hunan Panzi Nuanfang Cultural Technology Co., Ltd. appeared in the list of Changsha's companies to be listed in 2020 released by the Changsha Financial Office. In July 2020, Panziwomenfang issued an announcement on the filing of its initial public offering and listing guidance on the official website of CSRC .
However, Hunan Panzi Women's Square, which became popular in the market with its unique "Chinese style", has frequently encountered complaints from consumers. According to a third-party complaint platform, the cumulative number of complaints in Panzi Women's Square in Hunan is as high as 1,590, of which 61 complaints in the past 30 days are mostly "false propaganda", "induce consumption", "request for refunds", "overlord clauses", "threatening consumers", etc.
According to the complaint information, some consumers and friends had booked photo packages at Panzi Women's Square in Hunan, but because they did not make appointments for several appointments, they were unable to take pictures afterwards. However, the customer service refused to agree to the refund and even stated that the "service fee" was already incurred as soon as the customer entered the store, and the photography fee "the commission (to the employee) has been divided." The customer service also stated that the photo package ordered by the consumer "is a two-year period, so no refund is allowed."
Image source: Black Cat Complaint
Another consumer complained that he purchased the shooting package of Panzi Women's House on April 8, 2020. "Before, we contacted groups on WeChat, and emphasized many words such as 'best discount', 'nothing', 'flash sale, how many sets are left', and induced me to spend 3,999 yuan to buy. In the future, customer service contacted me and the same group operation was the same. Every time, he emphasized that (the new package they promoted) was more suitable than the package I purchased, and he stated that he could refund if he didn't want to shoot in the middle, and was unsatisfied with the refund and other words." The consumer said that the above-mentioned inducing language of the customer service was suspected of false propaganda and asked for a refund.
Image source: Heimao Complaint
Regarding the above complaints of consumers, Hunan Panzi Women's Square stated that consumers can refund the advance payment, but a 20% penalty must be charged. The contract is clearly marked in the contract when purchasing the product; for the penalty, "the company requires that the sales be reminded to consumers before the sale, but some sales will be executed, and some may be ignored and the execution is not done in place."
Lawyer Xu Zidong from Beijing Weiheng Law Firm told China.com Finance reporter: "The products prepaid for consumers do not have a valid period, nor are they 'overdue invalid'." According to the "Management Measures for Single-Purpose Commercial Prepaid Cards (Trial)" (Revised in 2016) formulated by the Ministry of Commerce: "Registered Cards shall not be valid for the period; the validity period of the bearer card shall not be less than 3 years. Card issuing companies or card sales companies shall provide supporting services such as activation, card replacement for bearer cards that have a balance of funds exceeding the validity period. If a single-Purpose Card needs to be returned after purchasing goods using a single-Purpose Card, the issuing company or accepting company shall return the funds to the original card. If the original single-Purpose Card does not exist or the balance of funds in the card after the return exceeds the limit of the single-Purpose Card, it shall be returned to the cardholder on the same issuance card. In the same single-purpose card of the enterprise. If the return amount is less than 100 yuan (inclusive), cash can be paid. "
" Consumers are the owners of the advance payment, and the relevant funds have not been consumed. The photography agency will not refund the price on the grounds that it expires and is invalid. This is the use of the format clause to exclude or restrict consumers' refund rights, reduce or exempt operators from refund liability, which aggravates the consumer's liability and infringes on the legitimate rights and interests of consumers' property ownership. According to the law and relevant regulations, the photography agency shall return the amount involved in the case in accordance with the law. It is recommended that consumers report to the local Consumer Rights Protection Committee to apply for their intervention to protect their rights, or to protect their rights by filing a lawsuit with the court. "A lawyer Xu Zidong said.
"168 yuan two sets for auction" low-price traffic-induced minors to order a 7888 yuan package
It is understood that Panzi Women's House currently has 224 stores in 200 cities across the country, and the company's turnover exceeds 1 billion yuan. Panzi Women's House uses WeChat and Weibo as the main marketing base and has carried out large-scale advertising. In addition, it has continuously attracted traffic to physical stores through brand matrices such as mini programs, official accounts, official blogs, Kuaishou, Douyin , Xiaohongshu, Douban, Tencent News .
Yang Jian, founder and chairman of Panzi Woman Fang, once said that the advertisements of "Friends" are of high quality and can provide good sales clues. After obtaining information about potential users from WeChat "Friends", Panzi Woman Fang has established a "iron fan group" with the help of WeChat mini-programs and enterprise WeChat , thereby realizing the conversion of new users and retention of old users.
However, frequent use of "low price drainage" WeChat Moments advertisements to obtain "high price output" customer flow and profits, which made Panzi Women's House collectively disgusted by the consumer group.
Some consumers said: I saw a "low price traffic-driving" advertisement in Panziwomen's House on a short video platform and said "two sets of 168 shots", and then went there. When they arrived at the store, the clerk kept inducing consumers to "take more photos", saying that "168 is just an experience". After inducing consumers to spend 1,000 yuan to take photos, they induced consumers to pay 6,888 yuan to "select photos". The consumer said he is still a minor and wants a refund, but the clerk said that "the contract cannot be refunded."
Image source: Black Cat Complaint
Lawyer Xu Zidong said that Article 19 of my country's " Civil Code " stipulates that minors over eight years old are persons with limited civil capacity . If civil legal acts are committed, they must be represented by their legal representative or approved by their legal representative. If a consumer is a minor when purchasing a photography package, he is a person with limited civil capacity and does not obtain the consent of his legal agent when purchasing the relevant services, and his legal agent will not ratify it, the purchase act and the purchase contract signed shall be invalid, and the property obtained by the photography agency due to the invalid contract shall be returned. Moreover, as a minor, the consumer spent from the planned 168 yuan to the actual 6888 yuan under the publicity of the merchant, which is obviously incompatible with his age and intelligence.
Regarding the complaints from many consumers, Panzi Nuanfang replied: The company has developed relatively quickly in recent years, so there are indeed some loopholes in service and control. After adjustments, it has improved. However, some of the complaints online are true, some are caused by counterfeit brands on the outside, and some are malicious complaints. "Consumer complaints are mainly due to the failure to reach an agreement on the interest points. It is not that the refund is not handled, but that the consumer demand has seriously exceeded our expectations, resulting in increased operating pressure on the company."
Day Eye Check shows that at present, Hunan Panzi Women's House has its own risks "higher than 999", 181 peripheral risks, 1 historical risks, and 172 early warning reminders. Among them, Nanjing Panzi Women's Cultural Industry Co., Ltd. invested by Hunan Panzi Women's Square was forced to execute by the court for "failing to fulfill legal obligations on time", with an execution amount of 455,870 yuan, and the filing date was August 12, 2021. Shenzhen Fenglinger Culture Communication Co., Ltd. and Nanjing Fenglinger Culture Communication Co., Ltd. invested by Hunan Panzi Women's Square also have information such as cancellation and filing.
(Editor in charge: Jia Yujing)
