The Ziroom tenant rented in Chengdu , the Chinese-German-English Federation community asked professionals to test the formaldehyde content in the room
Mr. Liao's physical examination form
felt unwell after moving into Ziroom's "first rental house". Mr. Liao, a tenant in Chengdu, asked the testing company to test the house formaldehyde. The formaldehyde content in the room was 3 to 4 times that of the national standard. ( Chengdu Business Daily September 3) The formaldehyde exceeds the standard has attracted the attention of the tenants of Ziroom's first-time renting house. On the evening of the 3rd, more than 30 Ziroom tenants in Chengdu collectively found an institution with CMA qualification certification and tested the room. According to Ziroom staff, no house rent will be charged during the inspection period, but the tenant needs to arrange his residence by himself. If the test result exceeds the standard, the tenant will have no responsibility to refund and exchange the rent and reimburse the inspection fee with the ticket.
Tenant Mr. Liao:
Move out of the "first rental house"
Go to the physical examination the next day
After the two shared partners moved out one after another, Mr. Liao also moved to another place to live on September 2. "What I cannot tolerate the most is that Ziroom had promised to reimburse the test expenses, but in the end he asked me to sign a settlement agreement and then reimburse the test expenses with me." On the morning of the 13th, Mr. Liao went to Tianfu New District People's Hospital for a physical examination, including chest lateral slabs, blood routines and other items. He said that he had expressed his demands to Ziroom before, but the two sides did not reach an agreement and would talk about it until the physical examination results came out. "If there is no problem, I will move out and Ziroom will return my unused rent and service fees. If there is any problem, I will decide to make another appeal."
Among the tenants who moved into Ziroom's first rental house, Mr. Liao and his shared partner are not only concerned about the formaldehyde issue of the house. Zhang Bo, who moved into Ziroom's first rented house in mid-July this year, told reporters that after two weeks of stay, he suddenly developed fever symptoms. He went to the hospital for blood examination and found that the white blood cells increased significantly. He used a formaldehyde detector to detect the room. The HCHO value above was shown as 0.322, the TVOC value was shown as 1.219, and the formaldehyde and TVOC exceeded the standard by 3 times and 2 times respectively.
The tenant Li Yan, who moved in on May 5 this year, also passed the test strip test and found that the color of the test strip showed that the formaldehyde in the house exceeded the standard. Due to the lack of accuracy of similar convenient testing methods, Li Yan will also ask a third-party qualified testing agency to inspect the rooms.
html More than 230 tenants
found a company to test 5 communities 32 rooms
html On the evening of September 3, 7 sampling inspectors from Sichuan Yaozhong Testing Technology Co., Ltd. went to a total of 32 Ziroom rental houses in five communities including China-Germany and British Commonwealth, Shujun Youyidu, Yifeng New City, Ruililingfeng and Poly Jinjiangli to conduct formaldehyde testing.In a rented room in a joint in the Sino-German-English Commonwealth Community, the inspector used an atmospheric sampler to collect the air in the room. "The samples will be taken back to the laboratory for testing, and the results will be out within five to seven working days." An inspector introduced.
Yesterday morning, Liu Bo, as a first-time tenant for Ziroom renting, established a WeChat group and successively attracted 50 Ziroom tenants. According to Liu Bo, these are all tenants of Ziroom renting. "After seeing these news, many of the partners in the group were very nervous and wanted to know if the house they lived in had any problems with excessive formaldehyde."
Previously, a tenant contacted Ziroom Butler through WeChat to ask whether the house had undergone environmental testing after decoration. The reporter found that the housekeeper of Ziroom replied, "At that time, it was just on-site inspection, and the convenient formaldehyde measuring instrument was used to test it by itself, and there was no report."
html On August 31, after Mr. Liao's test report was released, Ziroom platform released a "Instructions and Commitments on the Air Quality and Environmental Protection of Ziroom Houses" on its official APP, mentioning that Ziroom guests who moved in for the first time renting a property after June 1, 2018, if they have questions about indoor air quality, they can apply for free air quality testing from Ziroom.Liu Bo moved in in May this year, so he recently contacted a testing agency with CMA qualifications. "Because the testing fee for individual purchases is relatively high, I asked in the WeChat group if anyone wanted to test together, and more than 30 people joined.Another tenant who moved into Ziroom's first rented house in May this year said that most of the more than 30 people moved in before June 1. Although the person in charge of Ziroom said in an interview with reporters that Ziroom guests who checked in before June 1 will also provide a subsequent treatment plan. But some tenants believe that even if they are too busy, they can ask the tenants to find a testing agency to reimburse the expenses, but they just dragged it on. "
Latest progress:
Ziroom staff in the WeChat group: Tenants who move in before June 1 can contact the testing party
by themselves, but the authenticity of the notice has not been officially confirmed
html On September 3, in another WeChat group with Ziroom Customers and Butlers, a Ziroom platform staff member sent a message saying, "The houses rented for the first time before June 1st, due to the large size of the inspection, tenants can contact an agency with CMA qualification certification for testing by themselves. If the test result (formaldehyde) does not exceed the standard, the test cost will be borne by the tenant. If the test result (formaldehyde) exceeds the standard, we promise to refund the rent without any responsibility, and reimburse the test fee with the ticket and give the move (no more than 500 yuan). "The staff member also mentioned in the WeChat group, "There will not be charged house rent during formaldehyde inspection, but the tenant needs to arrange his own accommodation. "Then, the Chengdu Business Daily reporter contacted the staff by phone and tried to verify the authenticity of the notice, but the other party refused to accept an interview, saying that "I have something to look for the company." Subsequently, the reporter sent this plan to the head of Ziroom Chengdu marketing, hoping to verify with the official Ziroom platform, but as of 9 pm on the 3rd, the other party had not responded.
Chengdu Business Daily reporter Lu Wangyi
intern Zhang Fang Photo reporter Wang Hongqiang
(all names in the article are pseudonyms)
former Ziroom employee revealed that
Generally, it will be online for renting
Red Star News reporter learned that two years ago, a pregnant woman named Ren in Beijing rented a "Ziru Room" with formaldehyde exceeding the standard "Ziru Room". In the end, the pregnant woman passed away. The court ruled that the causal relationship between the excessive formaldehyde in the house and the lack of sufficient evidence to prove the acute leukemia, and finally rejected the lawsuit. After the incident, Ziru increased air treatment. This item is handled. But a former employee of Ziroom (Xiao M) who did not want to be named told the Red Star News reporter that Ziroom generally released the property and went online 5 to 7 days after the renovation was completed.
Red Star News reporter asked Ziroom Public Relations Director Tian Nannan about Ziroom's house decoration materials standards and rent vacancy period issues. She replied in the text message: Ziroom had strict requirements on products at the beginning of its establishment, including the later product upgrades from E1 to E0, and there are inspection procedures and regulations to prevent irregular operations. If you have relevant clues, you can also feedback me. Once verified, it will be dealt with seriously.
Xiao M said, Since the "accident" two years ago (referring to Ms. Ren's case), Ziru has added air management. However, because it takes time, every day the house is vacant, it costs one day, so it is trying to shorten the decoration time. Generally, the house will be released 5 to 7 days after the decoration is over. When there is no air treatment, fine decoration houses will be decorated for 7 days plus cleaning, and rough houses will be released for about 28 days, and will be released for rent.
Xiao M said that Ziru has its own quality management department, called the "quality department", which will check the quality of the rental house, including decoration, electrical appliances, water and electricity, etc. Air testing and management are outsourced to other companies, so the quality department only checks for qualified inspections. Certificate. Xiao M believes that the main source of pollution lies in furniture and decoration paints. Because formaldehyde is constantly released, if the materials are not qualified, it is difficult to cure the root cause. For example, the company will specify the specific brand of decoration materials, but it is common for suppliers to take advantage of the situation. According to Xiao M's observation, the furniture materials are "very bad pallets, which are assembled in one go, and scrapped after dismantling, and the taste is very strong."
Another resigned Ziroom butler, Ms. Wang, also confirmed that the decoration materials are easy to be inferior. Ms. Wang told reporters that she does not know whether Ziroom has a special quality supervisor. The decoration is checked by the housekeeper and the configuration specialist. She believes that the housekeeper has great power because there is "operation space" when choosing decoration materials and furniture.
In response to this, the Red Star News reporter asked Ziroom again whether there was a question of whether the decoration materials were inferior to good ones. The housekeeper replied: "Don't hearsay. If you really feel worried, you can choose a secondary housing supply." The reporter continued to ask about the vacancy period and management, and the housekeeper avoided answering.
Lawyer/Author/Legal
should improve the legislation and supervision of the rental market as soon as possible. The causal relationship between the excessive toxic and harmful substances such as formaldehyde exceeding the standard and the physical damage or even illness of the tenant. Who should provide evidence to prove it?
In this regard, Yu Fuhai, a lawyer at Beijing Huicheng Law Firm, believes that as long as the tenant proves that the toxic and harmful substances in his room exceed the standard and his health is damaged, his evidence will be basically completed. The rental company should provide evidence to prove that the physical damage of the tenant has nothing to do with the excessive toxic and harmful substances in his house.
Beijing Horizon Law Firm lawyer Hu Yongping believes that a house rental operator should bear no-fault liability for personal injury caused by unqualified quality of the rental house. That is, according to the law, it is presumed that the perpetrator is at fault and the perpetrator cannot prove that he is not at fault, he shall bear tort liability.
Hu Yongping pointed out that while the rental market is growing at a high level, many problems have arisen. The state needs to improve the legislation of the leasing industry as soon as possible and make clear provisions on the access conditions, exit mechanisms and punishment measures of the leasing industry. Hu Yongping believes that the competent authorities should strengthen supervision of the current "quick installation and quick rental" Ziru model, especially conduct regular random inspections and inspections on the interior environmental quality of their rental houses. If they do not meet the living conditions, they will be required to make immediate rectifications.
Red Star News Reporter Gao Xin
Special Reporter Zhuang Menglei
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