"The 'WeChat Platform Proof' has turned 'maximum one run' into 'maximum one run', allowing us people to experience zero-leg service. I think this is our Zhejiang efficiency..." Recently, the deputy mayor of Jiaxing City and public security officer Director Ye Zhonghua received a

"'WeChat Platform Proof' has turned 'maximum one run' into 'maximum one run', allowing us people to feel the zero-leg service. I think this is our Zhejiang efficiency..." Recently, Jiaxing City Deputy City Ye Zhonghua, the director of the public security bureau, received a handwritten letter of commendation from Zhu Zhilin, the owner of an inn in Nanbei Lake, Haiyan County. The letter praised the "WeChat Platform Certification Work Method" launched by the Kanpu Police Station of the Haiyan County Public Security Bureau.

Why did he write a letter of praise?

Zhu Zhilin was originally from Haiyan, Zhejiang, and started his own business in Shanghai in his early years. When he returned to his hometown in Kanpu in 2017, he saw the beautiful scenery surrounded by lakes and mountains in the Nanbei Lake Scenic Area and the endless flow of tourists, so he invested more than 10 million to open a B&B themed inn. The preparation alone took more than a year. Benefiting from the "one-time-at-most reform", Zhu Zhilin's series of approval procedures were quickly completed.

At the beginning of 2018, after a period of operation, the inn business was officially on track, and the occupancy rate quickly increased. However, troubles were encountered during operation - many passengers did not bring their ID cards and were unable to check in. The hotel staff had to arrange a dedicated car to take passengers to the police station to issue accommodation certificates for passengers without ID cards every day, which wasted time. , sometimes disputes will arise when encountering passengers who do not understand, causing a lot of inconvenience to the normal operation of the hotel.

The police station issued an accommodation certificate and sent it to B&B staff member Shen Zhiliang via mobile phone. Photographed by Shen Zhiliang

One day, Zhu Zhilin reported his troubles to the Kanpu police station community police who came to check the information registration of the residents. The community police reported the situation to the station leaders. After that, everyone immediately came up with ideas and plans. After repeated communication and discussions, the institute independently developed the "Kanpu Hotel Certification Platform" by leveraging technological means, and innovatively launched a system that integrates portrait photography and forwarding, video connection confirmation, inquiry and verification, issuance of certificates, The "WeChat Platform Certification Work Method" integrates downloading, printing and other processes. If the passengers checking in do not bring their ID cards, they can "connect" with the police station through WeChat. The police station staff will verify the information in a timely manner, and the hotel will receive the accommodation certificate issued by the police station in a timely manner, and you can check in in a short time. .

People use the "Hotel Certification Platform" to issue accommodation certificates. Photo by Shen Zhiliang

During this year's National Day Golden Week, Ms. Zhang from Suzhou and her family came to Nanbei Lake for a trip. When they arrived at the hotel to stay, they realized that they had forgotten to bring their ID cards. This gives Ms. Zhang a headache - according to past experience, if she forgets to bring her ID, she must go to the local police station in person to issue an accommodation certificate. However, what surprises Ms. Zhang is that now the hotel can wirelessly connect with the police station through WeChat to quickly issue accommodation certificates to tourists. In less than ten minutes, Ms. Zhang and her family successfully checked into the hotel. "It's so convenient. Otherwise, I don't know how much time it would take for someone who is unfamiliar with this place!" Ms. Zhang expressed her gratitude to the police during the WeChat video connection.

In addition, in order to ensure the security of passengers' personal information, the Kanpu Police Station also applied for a WeChat account dedicated to the issuance of accommodation certificates for the scenic spot hotel , and signed a confidentiality agreement with the hotel owner. “The policemen from the police station came up with ideas and made plans, communicated with everyone, overcame various difficulties, and launched the ‘WeChat platform certification’ working method with high efficiency, which greatly facilitated all our business owners and also allowed tourists coming to Nanbei Lake to feel the unique warm service of our local area.” , Zhu Zhilin wrote in the letter.

It is understood that the Kanpu Police Station has comprehensively promoted the "WeChat Platform Certification Work Method" in 21 hotels and 3 B&Bs in the scenic area. Since the implementation of this work law, the institute has issued more than 5,000 accommodation certificates for tourists, and tourists' sense of gain and satisfaction have been significantly improved.

"The launch of 'WeChat platform certificate' has effectively streamlined the public security work process, improved hotel reception efficiency, and allowed tourists who forgot to bring their documents to enjoy the convenience of 'no errands without leaving the hotel', allowing tourists from afar to feel Efficiency and enthusiasm in traveling to tourist towns," said Chu Bin, instructor at Kanpu Police Station.