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Haidilao, which can be called the "service industry textbook",
, has recently been complained by netizens again.
is becoming more and more toxic!
I wanted to be alone
but was publicly executed
I wanted to skip the embarrassment
but was magnified again
I wanted to eat meat
but was made uncomfortable
In fact
anything is too much and is not as good as
step by step service
will definitely make people suffocate!
There is a restaurant in Japan whose service
is more considerate than the butler
and understands you better than the butler
Many customers who have visited have been moved to tears!
This is the
that always brings surprises to customers - "Miracle Restaurant" Casita
(カシータ)
Casita specializes in French food
Because it is so popular
If you want to eat, you need to make a reservation at least one month in advance
Casita has a dedicated reservation office and operator
They During the call
I will learn as much as possible about the customer
name, birthday, taste preference, living habits
and even pet information, etc.
What you care about is what they care about most
It is comparable to a personal interview!
Now the
database has stored
the little habits of more than 150,000 customers!
knows you better than you know yourself!
All employees will gather together before business every day
to analyze the customers who are coming tonight
in detail for 3 hours!
What customers
like to eat
and what they don’t like to eat
will be confirmed repeatedly!
In order to make each table guest feel that he or she is
unique
the waiter will try his best to arrange the adjacent tables
in different styles
The restaurant will open at five o'clock in the afternoon
The opening time can be accurate to the second!
The greeter at the door can
accurately call the guest's name at the first time
, making you instantly feel like
transforming into a big star!
At this moment, the
surprise night has just begun.
After sitting down, almost every first-time dining guest
will exclaim.
The napkin embroidered with the customer's name
and the handwritten thank you letter
are arranged in a beautiful way and are waiting for you. Visiting
A kind of warmth of being valued arises
Not only that, your name is on the bread
Your name is on the coffee
Your name is on the dinner plate
Even the mineral water
is printed with everyone's name!
Not only does it avoid getting the wrong product
but it also makes people want to treasure it
When you spend important anniversaries,
Casita will also take photos for you
and even wash them out
and put them in a photo frame
It really feels like
being held in the palm of someone's hand. Feel!
After finishing the meal
the waiter will change the clothes for the guests personally
Do you think this is over?
After going out
a lady unexpectedly touched a warm baby in her pocket!
Although there is only a short "thank you"
above, the touch it brings
makes people unforgettable for a long time
There is not a single extra word
There is no trace
But it has arranged you clearly!
In addition, when you have an important date and
but no creativity,
Casita will also give you free advice.
A man named Kiyama
is preparing to propose to his girlfriend.
The clerk not only freed up the top 1 night view
window seat
is still there. The table was carefully covered with
romantic petals
I made a lifelike cappuccino in the shape of my girlfriend's dog
After taking the flowers prepared by the clerk in advance
she said affectionately "Will you marry me?"
Female The owner was already in tears
At this time, more than a dozen
Casita clerks downstairs were holding up blessings
Even the male protagonist was
looking surprised and dumbfounded to the point of being speechless!
The most amazing thing is
Even Gouzi’s birthday dinner
Casita can be held in style!
On the birthday
there were not only napkins and cards with the dog's name "Fu" written on them
napkins and cards
fruit birthday cake
coffee with birthday wishes
flowers
and even red wine!
Jealousy makes the editor feel separated!
You must know that an evening meal at Casita starts at 8,400 yen (≈510rmb)
and the per capita consumption is 15,000 yen!
But even though it is expensive
many people come all the way
just to experience an unforgettable night
What is even more incredible is that
such a great restaurant never deliberately advertises
but its sales increase year after year In 2011, the sales volume of
exceeded 1.5 billion yen!
(approximately 120 million rmb based on the current exchange rate)
Now, more than 70 companies
come to Casita every year to get experience
One training fee + meal cost is 300,000 yen,
but everyone is convinced
that the money is spent.
Casita’s boss Shigeru Takahashi said
“We don’t want to create any hot topics
, we just want to create surprises and happiness for our guests.
”
Restaurants that help people fill their stomachs are everywhere
But the true love and warmth between people
is the most valuable
and the most touching thing.
Not much to say
The editor has been planted by this restaurant
What about you?
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”Restaurants that help people fill their stomachs are everywhere
But the true love and warmth between people
is the most valuable
and the most touching thing.
Not much to say
The editor has been planted by this restaurant
What about you?
▲