After the epidemic, e-commerce has become one of the necessary channels for people to shop at home, and the online retail volume in many industries far exceeds the offline physical store channels, and the same is true for kitchen and bathroom appliance categories, such as online shopping range hoods, gas stoves, electric water heaters, gas water heaters , integrated stoves, disinfection cupboards, home appliances and small appliances. In particular, some users said that online shopping for hoods, stoves, water heaters are a few hundred yuan per unit, compared with offline physical stores at a price of several thousand yuan per unit, and at most tens of thousands of yuan per unit. Online shopping is a conscientious price, suitable for consumption, convenient and fast. The same product is just a different sales channel. Is it really so economical and worry-free to buy kitchen and bathroom appliances online? Let's continue to find out.
Some netizens said that kitchen and bathroom electrical products such as range hoods, gas stoves, water heaters, etc. have no technological content, but are outrageously expensive. Some netizens described the range hood as a "iron-packed motor, priced like an airplane". Some netizens even said that it would rather go to an e-commerce company to buy one for a few hundred yuan and exchange it for a new one for two or three years, which is much more cost-effective than buying one for a few thousand yuan in physical stores. However, many industry insiders reminded that kitchen and bathroom appliances such as range hoods, gas stoves, electric water heaters, gas water heaters, integrated stoves and other products involve power supplies, natural gas gas sources, liquefied gas sources and artificial gas sources. Once quality problems occur, there may be certain safety hazards.
Some e-commerce insiders said that on the online shopping platform, the positive reviews on the screen may not be true. Some may be swiped or made by the online store themselves, but negative reviews are 100% true, because users will only give negative reviews when the interests of consumers are infringed or lost. We will follow two products, one is a range hood that costs 289 yuan for e-commerce, and the other is a gas stove that costs 158 yuan for e-commerce. Let's take you to find out.
E-commerce price 289 yuan Side suction 900CM wide range hood sold at a bargain price
Is it a manufacturer who loses money to sell the benefits of the powder or the product quality? There is a trick to find this range hood, looking at the product introduction, it is simply high-end. The product details are marked as a side-suction 900MM large-size product, dual motor, 22m³ large suction, automatic flip cover, automatic heat cleaning, somatosensory switch, high wind pressure, noise value 58db, large capacity oil cup, etc. Not only that, the merchant also promised on the page ① to compensate for damages in delivery and entry into the home ② to return the goods without reason for 120 days. ③10-year joint insurance service ④365-day quality issues are free to replace new products ⑤ There are also coupons. Combining the above high configurations and high-quality services, the price is only 289 yuan. It is difficult for the market to find more than several times the market price. Even manufacturers dare not imagine it. Is it really that good?
Open the evaluation page and saw that the negative reviews were all over the screen. As mentioned above, the user was one of the negative reviews. He said that it was very unpleasant to have flaws and he also needed to ask the platform for complaints, and the customer service attitude was bad. Looking at the pictures he released, you can see that for such a high-end and cheap product, the screws are loose and cannot be reset, and glue is also opened on the top of the machine. Is this the so-called high-end products and high-end services?
This user with a bad review said that the master sent someone to serve poorly, the thing was broken when it was received, the sound was loud, and the suction was not as high as expected. How many cubic suction force is false? Looking at the picture, it should be the range hood I received. It is too different from the detailed introduction and the imagination, otherwise there would be no such bad reviews. Looking at the picture, buying large home appliances is really not the right choice. What do you think?
This negative review user was very excited and directly expressed his serious negative reviews, and the installation master had a very bad attitude. The seller has a bad attitude, so don’t buy it. The flue base is not installed. I really can't imagine how much grievance this bad review user suffered, so he left a message like this. I wonder how big the mood difference is this bad review user before and after receiving the goods?
This negative review user said that the merchant arranged for the chef to charge random fees, and the result of the package installation was charged 250 yuan, and the merchant had a bad attitude.Some industry insiders said that this is also a pitfall for users to buy large-scale products online. Many users have online shopping for large-scale home appliances. They are obviously for installation, but they are charged a high installation fee. However, what is worth paying attention to is the high-quality service for package installation that the merchant has agreed to have? Have you lost it?
This bad review user said that the merchant is false propaganda and is not a household registration at all. No one will deal with it after waiting for 3 days. The customer service attitude is bad, and you can do whatever you want to buy. And screenshots of his chat history with the customer service. In fact, there are quite a few people who buy large-scale home appliances online. This is not an isolated case either.
e-commerce price 158 yuan embedded gas stove e-commerce cheap sale
people in the industry stove manufacturer said that even OEM can’t make the price
yes, everyone read it right, the embedded gas stove with a retail price of 158 yuan, according to the e-commerce merchant details page, this is a high-end multi-functional gas stove with power reminder, anti-scalding reminder, bilateral timing, children’s lock protection, fire out protection and other functions, equipped with 5.2KW large firepower, energy-concentrating windproof furnace rack, pure copper fire cover , explosion-proof tempered glass panel. Not only that, the merchant also sends batteries, trachea, tube clip , and can get another 5 yuan coupon when posting pictures. The merchant also promises to try it for free within 40 days. If there are quality problems, the merchant is responsible for shipping fees. Is there any good thing that is so good and cheap? Is this really the case? The last bad review reveals the user's true feelings.
The bad review given by the user on the bottom picture above, he said that he should go to the physical store and tell the truth. Among so many negative reviews, you can see that the high-end gas stove with a price of 158 is not high-end, and the high-quality service on the page is marked as stated. After seeing so many negative reviews, you can see that this 158-yuan gas stove has no reason to buy it with confidence except that it is several times the price below the market price. As the user with negative reviews said in the picture above, it is better to buy it with confidence in the physical store. What do you think?
Conclusion: In the vast online shopping mall, it cannot be said that all kitchen and bathroom appliance products are like the above-mentioned hood machines and stoves. However, it is worth everyone's attention that products that are several times lower than the average market price are really afraid to buy. Insiders in the kitchen and bathroom appliance industry said that you can know that you get what you pay for, you get what you pay for, and you get what you pay for, and you can't create products that even if you lose money, you can't even make a OEM price. There will be no pie falling from the sky. Please buy it rationally. In fact, it is more reliable to experience it in the physical store before purchasing.
