Midea Gas Water Heater 24-hour service phone number 2022 has been updated (2022/updated)
Midea Gas Water Heater Service Phone: 400-991-0208
Midea Gas Water Heater 24-hour customer service hotline: 400-991-0208
24-hour manual customer service, offline professional national outlets and regional personnel service teams, etc.
exclusive services, the entire repair process is standardized and orderly, and the later synchronous tracking and query is open and transparent. All teams have been professionally trained and certified to work. The products and accessories used are all directly supplied by the original manufacturer.
(the manufacturer provides completely free repair services when repairing the "three guarantees" of Midea gas water heater during the validity period).
Midea Gas Water Heater Service Commitment
(I) Service Commitment
1. Resolutely implement the " Product Quality Law of the People's Republic of China ", " Consumer Rights Protection Law of the People's Republic of China " and "Regulations on Repair, Replacement, and Return of Some Products" (i.e. the new "three guarantees" regulations), and provide consumers with rapid services.
2. Set up a service consultation and complaint hotline (working hours: Monday to Friday 8:30-17:30).
3. After the consumer registers and submits repairs, make an appointment with the consumer to determine the door-to-door service time. In principle, after making an appointment, the suburbs will serve within 24 hours and within 48 hours of the suburbs (except for consumers who require a separate time);
According to the relevant requirements of the "Consumer Rights Protection Law of the People's Republic of China", the "Product Quality Law of the People's Republic of China" and the "Regulations on Repair and Replacement of Some Products", consumers will enjoy three-guarantee service services in accordance with the following regulations after purchasing Midea gas water heater products.
Midea gas water heater is free to repair during the period. However, if the following situations occur, it is necessary to repair it at a fee:
1, no repair certificates and valid invoices or valid purchase certificates;
2, valid vouchers and repair certificates are inconsistent or altered;
3, consumers are damaged due to improper use, maintenance and storage;
4, damage caused by irresistible natural disasters or harsh use environment;
5, treatment products, washing machines that have exceeded the repair period;
0, non-Misie gas water heater 's special service outlets for installation and repair (including those that consumers install or disassemble and repair by themselves).
does not fall within the scope of free service
① Cannot present the three-guarantee certificate;
②The model of the three-guarantee certificate (including invoice) does not match or is modified with the model of the maintenance washing machine;
③The consumer causes losses due to improper use, maintenance and storage;
④Repair by itself or not bear the losses caused by the disassembly of the three-guarantee repairer without our company's permission;
⑤The validity period of the three-guarantee can continue to be used after repair;
⑥The damage caused by force majeure;
⑦The non-Midea gas water heater service provider causes damage; If the above situation is met, if the user agrees to pay the fee, the outlet can provide users with paid services, and the charges should be implemented according to the charging guide price standards stipulated by Midea gas water heater company.
Notes on repairing Midea gas water heater
1. Check the official website for regular
When consumers choose maintenance services, regardless of whether they are within the shelf life, they must buy the brand service outlets. Don’t believe in the so-called “repair” found in refrigeration, because the “li Gui” repair points often use the banner of “brand” to fool consumers with realistic “fake” websites. The 400 phone number online is not necessarily a customer service hotline for branded home appliances. Consumers should look for service contact information from the washing machine instruction manual or service manual, or directly contact the electrical operator to provide the consumer with a maintenance staff phone number.
2. Query the maintenance business license of the enterprise
When consumers choose a home appliance repair company, they should check in advance whether the home appliance repair company has a business license and whether it has relevant qualifications. Consumers can log in to National Enterprise Credit Information Disclosure System or WeChat applet to query the company's business license and related credit records.
3. Check whether the maintenance personnel are formal
When the maintenance personnel come to the door, they usually wear company clothing and work signs to accept supervision.Consumers should check the maintenance personnel's work permit, work orders, and maintenance documents. If they have any questions about the identity of the maintenance personnel, they can call the home appliance chain company or brand to verify their identity.
4. Understand the charging standards for maintenance projects
After confirming the identity of the maintenance company and maintenance personnel, you must learn more about the charging standards for the maintenance projects and whether a formal invoice can be issued. If necessary, you can seek technical support from the customer service and understand the price charging standards. Don't rush to pay until you understand clearly. Beware of all kinds of "false repairs and excessive repairs". Some bad merchants will create faults during the repair process, thereby increasing the repair costs, or repairing accessories as inferior or falsely claiming to be imported materials, taking the opportunity to charge high fees.
5. Request and keep the repair certificate
When providing repair services, home appliance repair companies shall provide consumers with repair service certificates and charging invoices. The repair service certificates shall truthfully fill in the repair service items, maintenance details and other contents. Most of the "Li Gui" repair points are individuals, so they cannot provide invoices and do not print special maintenance service certificates.
6. Rights and interests are infringed. Protect your rights in accordance with the law. If consumers encounter minor illnesses, major replacements, and infringement of infringements such as in the home appliance repair service, consumers must collect evidence and negotiate with the maintenance company to resolve the issue first.
The country has entered the high temperature season. The peak of electrical use of air conditioners, washing machines and washing machines has arrived. The number of home appliance repairs and repairs is expected to increase significantly, and there may be a shortage of service supply in the short term. To ensure the safe use of all kinds of household appliances for the general public. Recently, the Hangzhou Bosch Washing Machine and Home Appliance Service Hotline, Hangzhou Bosch Home Appliance Industry Association, Hangzhou Bosch Exchange and Home Appliance Business Industry Association, and Hangzhou Bosch Electronic Products Maintenance Service Industry Association (hereinafter referred to as "One and Three Meetings") convened some brand backbone enterprises to mobilize and deploy the normalized epidemic prevention and control of the entire industry and ensure home appliance repair services during the hot summer season.
reporter learned that the city’s home appliance repair industry has reached an industry consensus on “four guarantees and one persistence”. The "four guarantees" include: the key points of protection are mainly to ensure the needs of the elderly and children, and to ensure that the demands of air conditioners under high temperature conditions are solved within 24 hours; to ensure safety, so that the general public can increase their safety awareness and reduce safety hazards in the use of household appliances; to ensure peaks, make good plans for the industry to deal with peak repairs, and give full play to the role of key enterprises in the industry, especially to give full play to the service power between industry associations and various enterprises of the association, realize resource and information sharing, and give full play to the ability of Hangzhou Bosch washing machine service hotline to coordinate service power, and ensure a 48-hour response speed during peak service. Service standards are required that all home appliance repair service personnel in this city must strictly provide services in accordance with industry requirements in terms of service quality and service prices. They cannot arbitrarily increase prices or reduce service quality due to insufficient service capabilities or weather factors.
It is reported that more than 18,000 service personnel holding door-to-door service certificates in the city must be certified to go to the door and show their certificates; all service companies must clearly state the charging standards and shall not charge fees at will; all manufacturer service hotlines must take effective measures to ensure service response.
"One persistence" means that all service enterprises and personnel require strict compliance with the needs of epidemic prevention and control work, strictly implement industry epidemic prevention and control work guidelines, insist on service personnel conducting nucleic acid tests every day, improve the disinfection and protection requirements of individuals and users, and strictly control the risk of infection.
The three industry associations of the home appliance repair service industry in this city and the Hangzhou Bosch washing machine and home appliance service hotline jointly proposed specific measures to deal with service peaks, ensure home appliance repair services and meet people's livelihood needs, break the traditional thinking of enterprises in the industry doing their own things, and innovatively launch industry linkage, highlight service resources and service information sharing, and encourage industry enterprises to adjust service personnel and general spare parts to ensure that the service response time is maintained within 48 hours during the hot summer.
"One Taiwan and Three Meetings" announced to the public the new brand service telephone number of the city's major home appliance manufacturers.In the future, a comprehensive assessment of service companies will be conducted based on the current epidemic prevention and control and service standards, and a list of home appliance repair service companies recommended by the industry association will be announced to the public in a timely manner.
