Since the decoration consumption red and black list entered the peak season of home consumption, Huashang Daily Home Furnishing Weekly has received many complaints and inquiries from consumers about decoration. The issues involved mainly include deposits, additions, decoration qu

Decoration consumption red and black list

Since entering the peak season of home consumption, Huashang Daily Home Furnishing Weekly has received many complaints and consultations from consumers about decoration. The issues involved mainly include deposits, additions, decoration quality, decoration services, etc. If you have any questions or complaints about home decoration and the purchase of building materials and furniture, please contact us and we will effectively protect your legitimate rights and interests.

■ Red List

Enterprise on the list: Shengxiang Flooring

Reason for being on the list: The installation master is skilled and has a strong sense of responsibility

Narrator: Mr. Fu

I am a rather picky person, and I am very rigorous in both life and work. When I was decorating my home and buying flooring, I also shopped around and browsed many flooring brands, and finally chose Shengxiang Flooring. When I bought it, I specifically asked for a skilled installer to be arranged for me. The merchant told me that all their installers are equally professional and there is no difference. I was worried about this for a long time, worried about encountering an unprofessional installer.

When it was time to install, I saw the workmanship of the master and I was completely relieved. The installation master Liu and his colleagues started working as soon as they entered the door. Every step was orderly and skilled, especially the details were handled very well. Thanks to Master Liu's reminders and suggestions, many key points were more suitable and trendy. To perfection. I would also like to thank the salesperson Ge Ge for patiently and carefully explaining everything from beginning to end and arranging every sales and after-sales link so that I could install my new house on time.

■ Black list

Enterprise on the list: Nord Decoration

Reason for being on the list: The construction workers are unprofessional and the walls they built are crooked

Narrator: Mr. Yang

I signed a decoration contract with Nord Decoration, and both parties agreed on the contract The total amount was 26,800 yuan. After paying the first decoration payment of more than 8,000 yuan, the workers began to enter the site for decoration.

During the decoration process, I found that when the decoration workers were building the wall, the wall was not vertical and a little skewed. Moreover, there are also quite a few problems with the home's water and electricity renovation. Not only that, the contract signed with the decoration company is somewhat vague about the specific types of decoration materials and .

later learned through chatting with the decoration workers that they were casual workers recruited by the decoration company from the talent market. I felt uneasy and wanted to terminate the decoration contract with the decoration company. Then I went to the decoration company to discuss matters such as the termination of the contract, but the decoration company only refunded 300 yuan as agreed on the grounds that the contract and the water and electricity renovation had been completed.

progress: After communication with a reporter from Huashang Daily, the decoration company promised to refund 1,000 yuan, and then Mr. Yang signed an agreement with the decoration company to terminate the decoration contract. Mr. Yang said that after this incident, he was "scared" about decoration. Therefore, I also remind other consumers that when looking for a decoration company, they must look for a reputable and high-quality decoration company.

■ Reporter’s voice: Professionalism can earn the trust of consumers

It is also a decoration. Shengxiang Flooring has won praise from consumers for its professionalism, responsibility and meticulousness. Later, when relatives and friends want to buy floors, I believe Mr. Fu will recommend Shengxiang Flooring. , this is the reputation gained by professionalism and the trust of consumers in them. On the contrary, decoration companies recruit casual workers to decorate new houses for owners. This is not only a problem of lack of professionalism, but also reflects the lack of strength of the decoration company itself. Usually formal decoration companies have their own professional construction teams, so as to ensure the quality of construction. Recruiting casual workers for construction is prone to various decoration problems, which not only causes trouble to consumers, but also affects their own reputation and image.

Decoration is not a one-time deal. Since you want to engage in this industry, you should show a level that is consistent with the requirements of this industry. You cannot just enter the industry for profit. Only by truly helping the owners to decorate their new homes and adhering to this original intention can we be successful in this industry. The industry develops higher and further. Huashang Daily reporter Guo Quanliang