door-to-door service.
Red Network Moment News, June 15th (Correspondent Yang Biguo) "Thank you very much. I didn't expect that you came to serve us before we went to the power supply business hall to apply for installation." June 12th, State Grid Zhuzhou The Communist Party member service team of the power supply company Hunan Electric Power Dongfanghong (Customer Service Waiter) went to the CRRC Zhuzhou Electric Locomotive Research Institute to provide preliminary consulting services for electricity projects, which was well received by users.
It turns out that in order to fully implement the strategic positioning and mission of "three highs and four new", as a key project of the municipal government to create "three highlands", CRRC Zhuzhou Electric Locomotive Research Institute is planning to build power semiconductor, dual carbon industrial park, commercial Four projects including vehicle electric drive and wind power equipment research and development building are planned to achieve a total output value of 35 billion yuan by 2026.
The Communist Party member service team of State Grid Hunan Electric Power Dongfanghong (Customer Service Waiter) actively played the role of "pioneer" in electric power and used the self-created "Smart Zhuzhou + Industrial Project" power supply service platform to obtain these four projects for processing in the government affairs system. After receiving the preliminary approval information, we will proactively provide door-to-door service.
"We are going to build a 110 kV user substation. Is the process and procedures very complicated?" The person in charge of the project of CRRC Corporation Limited raised his own questions to the service team members, and the service team leader Li Li informed him immediately The user's electricity installation process, information required for installation, and electricity price policy have eliminated all users' doubts, and a dedicated account manager has been assigned to the user, which will greatly shorten the customer's installation time and greatly enhance the customer's sense of gain from electricity.
"In order to serve enterprises to get electricity without leaving the park, we are planning to build a power supply service center in the park this year. In the future, we will provide a 'one-stop' service of application installation, acceptance, and power delivery, so that you can get electricity without leaving the park." Subsequently, the service team member introduced the construction status of the power supply service center in the park, which dispelled users' concerns about "difficulty in getting electricity".
In order to improve the energy efficiency level of enterprises in the park, the party member service team also provided the "Enterprise Electric Energy Optimization Plan" for CRRC Corporation Limited. Based on the company's energy usage report, resource and environment status, and carbon emissions, it analyzes the advantages and disadvantages of the company's electricity use and develops a personalized "Energy Efficiency Diagnostic Analysis Report" for users. CRRC has already put into operation rooftop photovoltaic projects in the early stage, and will continue to optimize energy consumption levels in areas such as charging piles, energy storage, and the purchase of electric vehicles.
Since this year, Zhuzhou Power Supply Company has established an organizational structure, supporting operation and maintenance support teams, established regular communication with the park and enterprises, and a four-level docking mechanism to ensure that the work is carried out in an orderly and long-term manner. The park power supply service center has not only brought the company closer to The distance between the enterprises in the park enables faster response to the enterprises' electricity needs, optimizes the work process, and provides an exclusive "electricity waiter" for economic construction and industrial projects in an all-round way, so as to protect enterprises from putting into production as soon as possible and optimizing energy use. At present, the company has built 7 park power supply service centers in the city, directly serving 930 park enterprises.
