May 10
"China Business Times" 06 edition
Published in Xiangyang Federation of Industry and Commerce
Establishment of a joint mechanism "Zero Distance" Service Enterprise Excellent Practice
↓↓↓
The original text is as follows
Please read
Establish a joint mechanism "Zero Distance" Service Enterprise
Meng Shiyuan, Chairman of the Federation of Industry and Commerce of Xiangyang City, Hubei Province
Editor's note:
In recent years, the Federation of Industry and Commerce of Xiangyang City, Hubei Province has focused on promoting "two health" and giving full play to the advantages of "union", and has solidly carried out private enterprise service year activities , organize private enterprises to enter the municipal departments, open up communication channels between enterprises and the government, and actively create an "institutional platform" for communication and assistance, providing new impetus for the high-quality development of private enterprises. "Establishing a Joint Mechanism for "Zero Distance" Service Enterprises" won the excellent case of the "Innovative China" Federation of Industry and Commerce (Chamber of Commerce) of the All-China Federation of Industry and Commerce, and the first prize of innovative practice achievements of the Hubei Provincial Federation of Industry and Commerce.
Going out, hand in hand to jointly build a mechanism
The establishment of a communication mechanism between government and business is the mechanism guarantee for building a relationship between government and business. In response to the lack of channels for private enterprises to express their demands and solve problems, the Federation of Industry and Commerce of Xiangyang City, Hubei Province took advantage of the "connection" to take the initiative to go out and join other municipal departments to establish a government-enterprise communication mechanism and actively create a "system of communication and assistance". Platform" to open up the "last mile" of government-enterprise communication. The Xiangyang Federation of Industry and Commerce, together with the Municipal Public Security Bureau, Municipal Procuratorate, Municipal Court and other departments, jointly issued the "Opinions on Strengthening Communication, Liaison, Legal Protection Services and Supporting the Development of Non-Public Economy".
Entrepreneurs have always believed that the establishment of the mechanism has opened up channels for appeals, improved efficiency, narrowed the distance between government and enterprises, enhanced the relationship between the two parties, and stimulated the enthusiasm of entrepreneurs to invest.
sinks, and public opinion is widely listened to point-to-point
To carry out communication between government and enterprises, it is the key for enterprises to have something to say and say on ideas.The Xiangyang Federation of Industry and Commerce starts from grasping the basics, and adopts the method of contacting and recommending a group to establish the most extensive enterprise database, explore "new faces", expand the "circle of friends", and closely unite private enterprises around the Federation of Industry and Commerce. In order to effectively refine the "most concerned, most anticipated, and most difficult" problems of enterprises, and effectively solve a number of enterprise difficulties and problems, Xiangyang Federation of Industry and Commerce launched the "big visit, big research and big service" activities, "open the door" and "bend down" "Heart-hearted", through holding symposiums, in-depth enterprise, chamber of commerce research, point-to-point interviews and other forms, widely listened to the opinions and suggestions of private enterprises, grasped the needs and aspirations of private enterprises, and pointed out the direction for private enterprises to enter the municipal departments. Lay a solid foundation for the targeted arrangement of "private enterprises entering the municipal departments" to have something to say, to complain about, to negotiate, and to help.
Introduce the door and build a platform for face-to-face communication. In recent years, the Xiangyang Federation of Industry and Commerce has fully grasped the development needs of private enterprises and actively responded to the concerns of private enterprises. According to the wishes and demands of private enterprises, it has successively organized private enterprises to cooperate with Xiangyang Municipal Administrative Examination and Approval Bureau, Municipal Human Resources and Social Security Bureau, Municipal Railway Court, Municipal Judicial More than 10 departments including the bureau have communicated face-to-face for many times, listened to the measures taken by the municipal departments to optimize the business environment, reflected the demands of enterprises, and put forward opinions and suggestions.
On April 9th, the Xiangyang Federation of Industry and Commerce organized more than 150 private entrepreneurs to have face-to-face discussions with the leaders of the Hubei Provincial High Law, the Provincial Human Resources and Social Affairs Department, and the Provincial Department of Ecology and Environment, and coordinated and resolved a number of issues involving law, employment, and environmental protection. Entrepreneurs participating in the meeting said that the government and enterprises have further developed a closer relationship in communication and exchanges. Party and government cadres have a better understanding of private enterprises, and private enterprises have a better understanding of government departments, which has achieved the effect of heart-to-heart communication and reached many consensuses.
integrates into it, and solves problems in a real way.
All departments of Xiangyang City take solving the difficulties and problems of private enterprises as practical actions and achievements in building a relationship between government and business. More than 400 entrepreneurs participated in the dialogue, and more than 100 problems were solved on the spot.
Since 2020, the Xiangyang Federation of Industry and Commerce has accepted 35 appeals of various types of private enterprises and settled 35; Appeal to serve the healthy development of private enterprises" won the first prize of innovation practice achievement of Hubei Federation of Industry and Commerce.
Organizing private enterprises to enter the municipal departments is an important starting point for Xiangyang City Federation of Industry and Commerce to build a relationship between government and business. "Zero distance" interaction and "face-to-face" communication have promoted the continuous deepening of service measures, which not only shortened the distance between government departments and private enterprises, but also built a "connecting heart bridge" between government departments and private enterprises. ”, which effectively enhanced the development confidence of enterprises and the service enthusiasm of government departments, formed a virtuous interaction cycle between government and enterprises, and provided a new development impetus for the high-quality development of private enterprises.
[Source: Xiangyang Federation of Industry and Commerce] The copyright of
belongs to the original author, tribute to the original
