Whether you talk to leaders or colleagues, customers or other people, you always don't know what to talk about? After thinking about it, it seemed that there was nothing to say except "Have you eaten?" "The weather is good today".
As a workplace person, what kind of chat skills should I master to avoid awkward chats?
First of all, lower your posture and humbly ask the other person
Everyone has the habit of being a good teacher and likes to talk about their highlight moments with others, so at this time, if you can find out within your own vision Their advantages, ask them for advice, and the topic will be opened up.
For example, I would like to compliment the leader for his way of working, and I would like to ask how to do it. Note that the praise here must be detailed praise, praise people exaggerate details, rather than general "lead you to work too much, how did you do it?" This view is flattery. And to ask, "Leader, I think you are able to grasp the details of the customer every time you communicate with the customer. How do you do it? Can I learn it?"
If you are a leader, when you hear When your subordinates ask such questions, do you avoid answering them? It shouldn't.
Second, show your own shortcomings and present your own imperfections
This point can be thought of in a different place. Just imagine, if the person opposite you shows you his perfect side everywhere, would you still want to talk to him? not necessarily. Because I don't know how to talk, the other party is perfect, and there is no way to start.
But if the other party says something about your shortcomings, which is exactly what you are good at, will you talk about it? It should be, after all, sharing what you know can meet people's needs for achievement.
For example, when chatting with someone,You can say "I heard people say that your handwork is very good, it's really amazing. I am a handicapped, what do you do badly. I really envy you who can do handicraft".
At this time, if you hear this question, will you say "Don't say that, you will definitely do well if you do it well".
Look, this topic will continue.
Third, find a little thing to thank each other
Everyone likes to listen to kind words and listen to words of thanks. Even if there is nothing on the surface, I still like to listen. It's just that many of us regard such kind words as flattering, scornful, and disdain to use them.
Actually, flattering is not a derogatory term. Good guys flatter for convenience, bad guys flatter for bad things. So flattering is just a means, not good or bad.
How do I find small things to thank each other? For example, "Leader, when I first joined the company, you said something at the meeting, which benefited me a lot. Thank you."
Or "Xiao Wang, thank you for helping me get the courier back that day," I’ve never been so busy to get it, thanks to you for bringing it."
If you were a listener, what would you think when you heard someone say thank you like this? It must be hurry and polite, just a little effort.
Fourth, find resonance
Finding resonance is the easiest way to open a topic, such as the same habit, the same past,The same hobbies, the same interests, the same ideas, etc.
has the same points, it is easier to talk together. As the saying goes, "There are less than a thousand cups of wine every confidant, but a few words are not speculative."
For example, if you know that a colleague or leader has beliefs, and you happen to have them, then whether or not religion can be the starting point of the topic. Because the beliefs are the same, the opinions will be slightly the same, so naturally there will be more words.
It should be noted here that when looking for similarities, don't lie, don't ask for it. If you pretend to have it, it is likely to wear a helper. Then the impression of you in the other party's heart is definitely not much better.
A good way to chat, you can easily resolve the awkward situation of chat, and let yourself and the other party easily cut into the topic and discuss points.
Therefore, if you have a good grasp of the four points of the article, you can quickly let yourself and the people around you chat together, so that the chat is no longer awkward, and the career path is easier.
(Follow the public account HR Youcai’s Home for more HR information)
.-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-