IT Home News on May 9 According to CCTV news reports, recently, many consumers in South Korea reported that after wearing the new wireless earphones from Samsung , the ears developed symptoms such as pus and scabs .
In this regard, Samsung responded that this product passed the test of international institutions before it was launched, and had obtained the test results of without harmful substances , and said that because the earphones are in-ear, sweat or moisture may cause similar question.
IT Home learned that the phenomenon of ear inflammation seems to be concentrated in the Galaxy Buds Pro user group . In a few days ago, an article "Samsung launched Galaxy Buds Pro and Laneige Neo air cushion powder gift box set, silly and unclear. "In the report, some IT House netizens reported that the headset will cause blisters, inflammation and other phenomena.
Industry insiders believe that in order to ensure the noise reduction effect, the Samsung Galaxy Buds Pro designed the earplugs to be too large, thus stimulating the ear canal skin .
In response to this, Samsung is confirming the possibility of discomfort caused by the structure of the headset, and recommends that users regularly clean the headset, disinfect the headset, and keep the ear canal dry.
In addition, according to consumer feedback, ear inflammation may be caused by allergies to the material of the headset. Samsung has marked the material structure of the headset on the official website. The in-ear part contains acrylate, and the stainless steel part contains nickel. Avoid wearing for a long time.