876! I want to break the news!
Miss Lin from Fuzhou said bluntly after buying this car:
I regret it so much!
Newly purchased gasoline-electric hybrid vehicle
cumulative use within half a year
Repair time as long as 3 months
malfunctions frequently
Can you return it?
? ? ?
On April 12 this year, Ms. Lin purchased the Macchiato series of gasoline and electric hybrid vehicles at the Great Wall WEY Pai 4S store on Gaoshi Road. After driving
for less than a month, the vehicle failed to start. At that time, rescue personnel from the 4S store came to the door to power the vehicle and the vehicle resumed operation. But another month later, the vehicle failed to start again. This time, the after-sales service of the 4S store stated that it will not be dispatched for the time being. Because the first failure was due to the failure to start, the 4S store suggested that Ms. Lin find an insurance company to get the power - because the service is free.
In response to this, Ms. Lin said that the insurance company's rescue personnel still cannot start after they came to power. In the end, I had to ask the trailer to pull the vehicle into the 4S store. After the
4S store inspected the vehicle, it was found that a large number of modules of the vehicle were damaged due to the electric counter-. In this way, Ms. Lin's new car was repaired for more than two months. Until August this year, the 4S store failed to repair the car and hand it over to Ms. Lin.
There is really no way Ms. Lin found 876 for help. After learning about the incident, 876 reporter contacted Great Wall WEY 4S store, China Property Insurance , and a third-party power service entrusted by the insurance company, Gino Rescue, for many communication and mediation, and finally confirmed the sharing of the total maintenance amount.
Finally, Ms. Lin retrieved the car she bought half a year ago on the morning of September 26.
I thought the matter could come to an end, but I didn’t expect that on the morning of October 2, Ms. Lin’s vehicle failed again and failed to start! At present, Great Wall WEY sent a 4S store to send a technician on duty to deal with it.
reporter followed up
Faced with the failure of the vehicle that could not be started again and again, Ms. Lin said bluntly that she wanted to return the vehicle. Great Wall WEY 4S store service director Liu Jun said that the vehicle has not yet met the conditions for returning the vehicle. If the fault occurs again in the future, the maintenance technician will be present together to collect evidence, and then cooperate with Ms. Lin to negotiate with the manufacturer on the return of the vehicle.
So, can Miss Lin’s Great Wall WEY be used in the end? Or will there continue to fail? Changxing 876 "Chasing to the End" will continue to pay attention to you!
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