SUV has a better performance in riding space and has always been the first choice for home and leisure travel. Naturally, the performance of SUVs in quality and service issues will receive a lot of attention. Combined with the sales and complaints in September, and sorting out the complaint rate of SUV models, it is not difficult to find that html in September, Haval and Ideal Auto became the focus of complaints , html l2 BMW overall complaint rate is also high , while Tesla , Mercedes-Benz , Hongqi , BYD are the four brands with the lowest complaint rate in China. Specifically, look at the sales ratio of SUV complaints in September!
From the specific car model, there are 7 of the top 10 models that are the independent brand SUV, as well as 1 Japanese SUVs and 2 German SUV, among which:
Great Wall Motors Haval Chitu complaint sales ratio, The complaint sales ratio has reached 1.221%, which is very terrifying. The main reasons for the complaint are: body accessories and electrical appliances are bubbled and cracked, body decorations fall off, seal strips are damaged, service disguised charges
and the most popular ideal ONE jumped to the second place on the list this time, and the complaint sales ratio was 7.741%. The main reasons for the complaints: sales fraud conceal relevant information, inconsistent with publicity, tire pressure is low, front and rear axles and suspension system chassis abnormal noise
Geely Auto Vision X6 didn't expect that the complaint rate was so high in September, with a complaint rate of 2.229% ranking third on the list. The main reasons for the complaints: sales fraud is inconsistent with publicity, body accessories and electrical components are cracked, engine/electric motor power is insufficient, abnormal noise
fourth place is actually the Toyota car that has always been famous for its quality, and there are also 2. 032% complaint rate, Crown Land and Floor also had 60 complaints in September. The main reasons for complaints are: engine/motor noise, body accessories and electrical appliances body resonance, air conditioning problems, engine/motor shaking
BMW X3htm The complaint rate of l2 has never fallen. The complaint rate in September is still ranked in the top ten, ranking seventh with a complaint rate of 1.634%. The main reasons for complaints: sales fraud is inconsistent with publicity, engine/motor burns oil , brake system abnormal noise, transmission stutter
Interestingly the same For BMW SUV, the complaint sales ratio of BMW X5 was actually the lowest, the complaint sales ratio was only 0.013%. There was only one complaint in September, which was the second lowest complaint rate. It has to be Toyota car , Toyota Corolla Ruifang performed quite well, with only 2 complaints of 9290 sales. The main reason for the complaint was that did not deliver the car as scheduled
Tesla Model Y's sales in September were really high, so the complaint sales ratio was naturally superior, but there were 12 complaints. The main reasons for the complaints were: body accessories and electrical and video system failure, service charges and deposits of relevant information, sales fraud concealed relevant information, engine/motor cannot start
Specific SUV complaint sales ratio list is as follows:
There are two other cars that do not have sales data in September, but the complaint volume is quite astonishing!
Haval first love complaints 260 , mainly in the car body accessories and electrical appliances, while BYD Song PRO New Energy complaints are not low, with 247 ranks second in the overall, but more complaints are not delivered as scheduled, prices and procedures.
Overall, from the perspective of brand, Ideal Auto is the brand with the highest complaint rate in September . After all, such a big thing happened; secondly, it is Skoda , Dongfeng Xiaokang , and Dongfeng Motor . The sales volume of these three brands is obviously insufficient, while Great Wall Motor and BMW are different. With sales of more than 3W, the complaint sales ratio is so high, which is indeed incredible!
Among all SUV brands, Tesla has the lowest complaint rate. After all, sales are the upper hand, followed by Mercedes-Benz, and the best-performing domestic SUV brands in are Hongqi and BYD . Judging from this data, it is quite reasonable. After all, Hongqi is a representative of domestic luxury brands, and BYD can be said to be a representative of Chinese automobile brands.
From the perspective of country, did not expect that the highest sales ratio of SUV complaints in September was the independent brand . The main reason was that the complaints of the three brands Great Wall Haval, Geely and Ideal were too high in September, and Great Wall has reached 357 complaints! But one thing is undeniable. Among the sales of SUVs, domestically produced accounts for nearly 40% of , which is enough to prove the market position of domestic SUVs, but the degree of dispersion is relatively large and needs to be improved overall!
The best performer is the American brand . The overall complaint sales ratio is only 0.125%, which is the lowest among all car series! No wonder some people say that American cars are the most conscientious cars, with good power, good sound insulation, good configuration, good terrain technology, good cost performance, good advantage and safety factor. Even the previous image of "oil tiger" has improved a lot now!
9 SUV complaint sales ratio in September, which SUV is ranked?