New energy vehicle fires will always attract more attention than fuel vehicle fires. After all, new energy vehicles, as an emerging thing, will always be questioned by the public. No, the media have recently been reporting on a Lantu FREE fire on the streets of Xiangyang, Hubei. It is reported that the car was parked in a charging station. Some netizens said that the car caught fire, and some netizens posted on the Lantu APP that the car caught fire. The car fire was not caused by the battery or charging, but by the placement of flammable items in the car. Of course, these are just the opinions and views of netizens, and we only briefly discuss them. Today I will mainly take a look at the official response, and I will also talk about some of my personal views. After the
incident, Lantu Motors responded immediately, expressed greetings to users, and provided users with complete travel solutions. Subsequently, Lantu Automobile also set up a task force and worked with suppliers to investigate the cause of the fire.
Judging from the videos and pictures at the scene, Lantu FREE was partially damaged in this accident, and the overall damage to the car was not serious. Even the paint was still bright, and the wheels and tires were not damaged. Under normal circumstances, after an electric vehicle catches fire, the activity of the battery is quite high. It only takes a few seconds for the vehicle to go from an open flame to a complete fire. By the time rescue workers arrive, the vehicle is almost completely burned down to its frame. However, in this accident, when the rescuers arrived at the scene, they quickly put out the fire, and the Lantu FREE vehicle was well preserved, the battery pack was not damaged, and there was no loss of personnel or surrounding property. Since the battery pack was not damaged and the fire was quickly extinguished, it can be initially determined that the battery pack did not catch fire, nor was it "spontaneous combustion."
After the accident, Lantu Automobile also responded quickly and announced the incident on the official APP as soon as possible instead of choosing to "cover the lid". This attitude is still worthy of praise. At the same time, Lantu Automobile is currently cooperating with relevant departments to investigate the incident. Its attitude towards solving problems is also relatively positive, and it is rare to deal with problems decisively. Compared with the incident some time ago when a car company's test car had an accident and caused casualties, it first explained that "it was not the cause of the vehicle itself". I think Lantu Automobile's attitude is more worthy of praise and can reassure users.
Of course, how the car companies respond represents the attitude of the car companies, and the user's response is more important. It is reported that after Lantu Motors expressed concern and greetings and solved the travel problems for the users, the users also expressed satisfaction with Lantu Motors' timely help and expressed their trust and support to Lantu Automobile as always. For a car company, it is quite rare to gain the recognition from the bottom of the user's heart, and Lantu Automobile has obviously truly satisfied users and been recognized by users. Based on this, I think Lantu Automobile has completed the equipment The title of "user-oriented enterprise" is actually attributed to some car companies that constantly emphasize that they are "user-oriented enterprises", but what they do is really not authentic.
As of press time, the cause of the Lantu FREE accident fire is still under investigation, and we don’t know the specific situation yet. However, judging from the attitude of Lantu Automobile in solving the problem, if there is any progress in the follow-up investigation, I believe Lantu Automobile will announce the relevant information to everyone as soon as possible. At this point, I think Lantu Automobile’s way of solving the problem and its attitude are good, and the car owners are quite satisfied, so naturally we have nothing more to say. Regarding the fire accident, I think it is really possible that it was caused by flammable and explosive items in the car as the forum riders said. After all, this Lantu FREE does not have the characteristics of "spontaneous combustion". Of course, we still wait for the official response to the specific reasons, and I believe there will be an answer soon.
