Amazon UK apologized to users, but failed to receive the goods normally

Amazon apologizes for the recent PlayStation 5 shipping issues.

Amazon UK apologizes to users for the recent problems in the region. Users in this region have ordered PS5 consoles from retailers, but have not received the goods normally. Many users ordered PS5 on Amazon, but with the arrival of the launch day yesterday, many people found that the goods they received were not PS5 but air fryer, coffee machine, foot massager and even dog food. Some users have already These contents are shared on PS5. Twitter.

In addition, there are reports that the game console was stolen directly by the courier driver.

An Amazon representative responded to Eurogamer’s statement:

"We have been committed to satisfying customers, but only a small part of these orders did not do so." We are very sorry about this, and an investigation has taken place. what. We contact every customer who has a problem to make them realize that we can solve the problem. Anyone who has questions about the order can contact our customer service team for help. ”Z1z