Apple responds to iPhone 12 green screen issue: received a small number of feedbacks, under investigation

Beijing News Shell Finance News (Reporter's promise) On November 18, Apple responded to the Beijing News Shell Finance reporter in response to the issue of the iPhone 12 series being green in dark scenes such as using WeChat Shake on social media. Said that a small number of feedback on this situation has been grasped, and is under investigation.

Earlier, the Beijing News Shell Finance reporter called Apple's customer service. The customer service said that there is indeed a green screen problem. According to the judgment, it is a system and software problem. There is no problem with the hardware. After the new version of the system comes out, the upgrade will get better.

It is understood that the green screen phenomenon usually occurs when the screen brightness is low and the color is darker but not pure black. Because this is caused by the display principle of the OLED screen. Under low-brightness conditions, due to the uneven minimum brightness of the three primary colors of red, green and blue, the green pixels are brighter than red and blue, and the screen will look greenish. In addition to hardware adjustments, the solution to the green screen problem can also be achieved by fine-tuning the display of the three primary colors. The upgrade system mentioned by Apple's customer service is the solution. It is not yet known when Apple’s next version of iOS will be upgraded, and whether this version can effectively eliminate the occurrence of green screens.

Shell Finance and Economics reporter of the Beijing News Xu promise editor Li Weijia proofreading Li Ming