In recent years, we have also seen how much the reputation of Apple has declined. It is not only because of the lack of innovation, but also because of the various famous "gate incidents" of Apple. In fact, most of these incidents reflect one point, that is, the after-sales service is extremely poor. Compared with domestic mobile phone brands, Apple's after-sales service is basically terrible.
Of course, not all domestic mobile phone brands have excellent after-sales service, but it is still much better than Apple's inaction. Among them, Xiaomi is one of the best after-sales service brands. In addition to fulfilling related services such as "product three guarantees", it is also actively enhancing users' recognition of products through measures such as extending the service warranty period.
The most typical one is Xiaomi 11 series recently updated its after-sales service policy. Regardless of whether the product has been warranted before, the motherboard free maintenance and replacement service will be extended to 36 months on the date of activation of the mobile phone. Of course, this policy premise is not artificially damaged. After all, many people now like to be clever when they are about to pass the insurance policy, and they want to replace it if they are damaged.
This policy is very important for Xiaomi users, because in fact, as a product in the flagship market, the Xiaomi 11 series will not be eliminated in the next three years. Therefore, buying a Xiaomi 11 series mobile phone can be guaranteed within three years, which is quite obvious in terms of experience. After all, if a flagship mobile phone is repaired at its own expense, it will be a considerable fee. A single screen and a battery will be hundreds of dollars. Moreover, if you are worried about the loss of data in your mobile phone, you can apply for a 200G cloud service space for free on the official website customer service to store the data without any worries.
So, this is the main reason why Apple has frequent famous "gate incidents", while domestic mobile phone brands such as Xiaomi are relatively fewer. The result of blindly pursuing sales without caring about after-sales service is just a one-time transaction, so it can also be seen that Apple has been "powerless" in recent years. Domestic mobile phone brands like Xiaomi can further narrow the gap with Apple phones by relying on after-sales service.