, some mi fans reported that their Xiaomi 11 series mobile phone motherboard problems were not repaired in time. Xiaomi attached great importance to this and tried every means to solve the worries of mi fans. Even if the mobile phone was discontinued or the parts were lacking, it was necessary to ensure that the mi fans' problems were effectively solved. In this regard, Xiaomi recently released the latest service policy, and showed the greatest service sincerity in response to the Mi fans' Xiaomi 11 motherboard problems. Let's take a look at the details.
According to Xiaomi's official announcement, the motherboard problem of Xiaomi 11 series mobile phones will be extended to 36 months, specifically:
1. Xiaomi 11 series products, on the basis of the three guarantees, whether the motherboard is out of warranty or not, the motherboard free repair or motherboard replacement service will be extended to 36 months from the date of activation of the mobile phone (that is, the new phone is connected to the communication network for the first time). This is currently the service with the longest time limit for free repair or motherboard replacement of mobile phones.
2. The above motherboard free repair or motherboard replacement service does not include human damage (such as private dismantling and repairing at non-official outlets, or immersing liquid and water, breaking, etc.) and quality problems of non-motherboards that have passed the warranty period. In other words, those considered damaged and non-quality problems are not within the scope of free replacement and repair.
In addition, in the announcement, Xiaomi official also revealed that some of the motherboards of Xiaomi 11 phones cannot be repaired in time, which is mainly affected by the suspension of upstream parts. This is also helpless, so Mi Fan also needs more understanding and support.
This time, Mi Fan can use Xiaomi 11 series mobile phones with confidence, and the after-sales service guarantee is excellent.
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