With the end of the Spring Festival holiday, various cross-border companies have started work one after another, and the seller exchange group has also resumed its usual liveliness.
Some sellers complained: The problems that were not solved a year ago will still not be solved after a year, such as the closure of the most troublesome account.
Lao Li learned that during the Spring Festival, Amazon 's account review work is still strictly controlled. Violation of the evaluation behavior will result in the account being suspended.
In addition, many sellers have been removed from Amazon for selling products with 18650 batteries, and thousands of listings have all become dogs overnight!
Amazon has removed a large number of products with batteries
Lao Li learned that Recently, a large number of sellers have reported that Amazon has removed 18650 batteries in batches, and currently has many sellers selling links suffering .
A seller broke the news,The front page of 3 products with 18650 lithium battery suddenly turned into a dog.
It is reported in the message represents the Amazon, cylindrical type lithium ion battery comprising: 14500,16340,18650 , 20700, 21700, 26650 ; and all products that contain these battery types, even if the product does not contain batteries.
Lao Li learned that the currently recruited sellers are mainly concentrated in , in the United States, and some in Canada. Links were removed in batches.
In fact, as early as October last year, some sellers encountered the same problem. The product was removed from the shelves by Amazon because the product used a 18650 lithium battery. After consulting customer service, the reply was a link to a prohibited product.
The seller added, There were no safety complaints for these removed listings, and did not mention fire or smoke in the comments. But Amazon's policy of this restriction is very strict, and it has clearly stated that it does not accept applications for the sale of this type of product.
After the link was removed, the seller tried to appeal one of the listings, indicating to Amazon that the product does not belong to the TV audio category, not radio frequency and laser devices, etc., but in the end Also rejected by Amazon and received an email with the following content.
It is understood that a large number of sellers have been recruited, Some sellers’ links have been deleted before they are sold, and some sellers have multiple links If you become a dog, you will be directly rejected for opening a case.
If Amazon really wants to fully implement the policy of banning the sale of lithium battery products, then the relevant links will face the risk of banning the sale of lithium battery products, and the scope is extremely wide. According to reports, has already sold over 100,000 orders per day and lost more than 100,000.
So why did Amazon suddenly ban the sale of this live product? According to the investigation of Lao Li,The accident may be related to a news item from last year.
Amazon sued for selling lithium batteries
Lao Li learned that in August last year, faced a class-action lawsuit in Washington for selling 18,650 lithium batteries on its platform.
According to foreign media reports, the lawsuit is 20 pages long. The hype" ignores the energy capacity (measured in mAh) and overall safety of Li-Ion 18650 batteries.
CPSC says loose lithium-ion batteries can have exposed positive and negative terminals that can short out when they come in contact with metal, then overheat and present a hazard known as "thermal runaway" Phenomenon.
While Amazon is selling 18650 batteries well below their advertised energy capacity and without the safety protection or fire risk required to mitigate product explosions, poses a risk of serious injury to consumers .
As of July 2021, Amazon is still listing thousands of “dangerous and falsely advertised” batteries on its platform, “including batteries that Amazon knows pose a safety risk,” the lawsuit says .
reports that despite some negative reviews showing how the batteries can burn or explode, Amazon continues to sell and advertise these defective and dangerous batteries.
Therefore, this case is likely to be the trigger for Amazon's total ban on lithium battery products. And sellers whose links have been deleted because of this policy don’t have to be discouraged. Some sellers have already provided partial solutions:
How to appeal when the link is removed
1. Canada's successful solution
1. Delete all 18650 links,mAh, lithium battery, etc. related keywords
2. If there is a battery model such as 18650 mentioned in the picture, remove the picture or replace it with another
3. Appeal Data:
(1) English manual
(2) Product six-sided diagram (PDF)
(3) UL2056 report _span53 ( span4 span1 _span ) DOC compliance statement (5) UN38.3 report
and MSDS report
Second, the data need to be prepared
According to the seller's feedback, once you receive this kind of warning email, you need to prepare the UL2056 report and DOC compliance statement and other materials, and provide the corresponding supporting documents to appeal.
Amazon Logistics Dangerous Goods Audit requires the upload of lithium battery UN38.3 documents and product safety audit. These are 3 independent procedures. All information can be rescued only when all the information is complete. The so-called ban on sales means incomplete information.
If you are accidentally caught by a seller, you can also try the above methods to appeal to reduce some losses.
Follow the WeChat public account (old Li next door to the test) to learn more about Amazon's rules
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