Open the Baidu search page, enter "Haidian External Contact Number", the Haidian District Government Internet business card will be displayed immediately, and the external contact number, office address, institutional responsibilities and other information of various government departments can be clear at a glance, and you can also "address navigation" with one key. "Call out", "Direct to official website" with one key.
Recently, Internet companies in the Haidian District Joint Jurisdiction have integrated Internet search results of government information and took the lead in publicly displaying government office information such as 80 external telephone numbers of 75 government departments in the form of Internet business cards.
According to reports, in order to adapt to the habit of “searching online” before the government does business, Haidian District uses the Baidu search platform to integrate “search + information flow + map” traffic resources, and display government departments’ information in the form of Internet business cards. External contact phone number, office address, office hours, organizational responsibilities and other information, and achieve official certification information to the top. In addition to searching for keywords on the search platform, using the Baidu APP or WeChat to scan the code directly,
can also enter the Haidian District external contact telephone mini program, and the required information is clear at a glance. The two-dimensional code is also released on the official website of Haidian Government, Haidian Financial Media, Haidian Government Affairs and other multimedia clients.
Search for keywords in Baidu Maps. You can also click on the Direct Government Mini Program page to find the corresponding information while looking up the corresponding geographic location. The
platform can also push accurate government service information to the masses through data analysis such as user sources, usage habits, and sharing, and enhance the sense of gain and satisfaction of the corporate masses.
It is understood that through the special management of "zombie calls", the Haidian District Government has reduced the number of public calls from more than 2,000 to 80, and the one-time answering rate has reached over 90%, and the three-time answering rate has reached 100%. This is an effective solution. This solves the problem of inaccurate and unreachable phone numbers for business people to contact government departments.
In the next step, Haidian District will continue to optimize the keyword search results to realize one-click search for "Haidian District + government department + telephone" or "Haidian District + government department" directly to Internet business cards, and rely on this display platform to integrate telephone entrances. When conditions permit, AI technology will be introduced to enable robots to answer and answer the demands and questions of business people 24 hours a day.
source Beijing Daily client | reporter Yu Lishuang Correspondent Gao Yuchao
editor Xu Huiyao
process editor Liu Weili
