every year Xiaomi digital flagship will attract the attention of the entire network, especially since Xiaomi 10th generation, every generation of released in the name of high-end is allowed to let many netizens sit in front of the computer to watch the press conference. Although Xiaomi has reached the high-end, some netizens still joked like this, saying that Xiaomi can never forget its old career. Even if it has reached the high-end, it still wants to make cost-effective. Just like the Xiaomi 11 series that sold very popular back then, all of the top 2K screens of Samsung and the big bottom camera were arranged, but the price still started with more than 3,000 yuan, and it even achieved sales of one million in more than 20 days.
It can be said that Xiaomi's second-generation high-end products have achieved very good results. Xiaomi also defeated for the first time Apple and stood at the world's second mobile phone brand. However, just before the release of Xiaomi 13, there was a motherboard problem with the Xiaomi 11 series. After the problem arose, Xiaomi immediately stepped forward to investigate, and the result was indeed a product problem. Then Xiaomi updated the after-sales policy of Xiaomi 11, and users praised Lei Jun for a while.
The new after-sales policy of Xiaomi 11 series says this. Xiaomi 11 series users, regardless of whether the mobile phone has been warranted before, can enjoy free repair and replacement of motherboards within three years of activation of the mobile phone. Friends who know about the mobile phone will know that the most expensive component of a mobile phone is the motherboard, but this time, Xiaomi directly replaces the motherboard for users for free, which can also be seen that Xiaomi dares to take responsibility. As the saying goes, no one can do without mistakes, no one can do without mistakes.
In addition, Lei Jun also prepared a one-year free use right for Xiaomi 11 series users, so that if the phone is used for repair, users can also save the data to cloud space in advance, without losing data. However, this benefit is not only for users who need to repair their phones. Even if your phone is fine, you can also apply to Xiaomi official website . Don’t be useless, right? It’s free anyway.
After this incident, People's Daily posted a comment that in addition to fulfilling related services such as the "three guarantees for products", Xiaomi is also actively promoting the resolution of consumers' reasonable demands through measures such as extending the service warranty period. Now that the Xiaomi 13 series is about to be released again, such a small episode has happened. I wonder if it will be a video that everyone will buy?
