This year, Apple launched the iPhone self-repair project, allowing iPhone users to repair their devices, including screens, cameras and batteries through Apple's rental of repair kits. After personal experience, some media practitioners found that this work was not easy. Even with a full set of professional equipment and basic hands-on ability, users are still not able to do simple iPhone repairs on their own. However, it does not affect more manufacturers joining. Google and Samsung have cooperated with iFixit this year to launch related self-service repair plans.
According to Sammobile, Samsung is developing a new mobile app to help customers who want to repair their devices by themselves. In an application filed by Samsung with the US Patent and Trademark Office, it was revealed that this is a "mobile application software for self-maintenance of smart watches, tablets, smartphones and earbuds" and provides "self-installation and repair related consultation and information service ". Its icon background is blue with gears and wrench on it.
Judging from the information provided by Samsung, this mobile application under development will provide customers with information on how to manage and repair Samsung mobile devices. In the future, Samsung intends to use dedicated mobile applications to provide guidance and other useful information, without any guidance on the iFixit website.
Currently, Samsung's self-service repair plan jointly with iFixit only covers a small number of devices, including the Galaxy S20/S21 series and the Galaxy Tab S7+ series. It seems that Samsung will expand the range of equipment covered by self-service repair programs in the future and simplify users' operations.
