Mobile phones are inevitably subject to quality problems, and different processor methods of manufacturers will also make consumers have different reactions. For example, the recent Wi-Fi problem that occurred in the Xiaomi 11 series has been burned, and Xiaomi has come to actively respond! This time, it has also been recognized by Mi fans~
Xiaomi solves the problems that arise in Xiaomi 11 series as follows: Regardless of whether the product has been warranted before, the motherboard free repair or motherboard replacement service will be extended to 36 months from the date of activation of the mobile phone (that is, the new phone is connected to the communication network for the first time), but it does not include human damage (such as private dismantling and repairing at non-official outlets, or immersing in liquid water, breaking, etc.) and quality problems of non-motherboards that have passed the warranty period. "Xiaomi's official customer service or official after-sales outlets can help consumers solve related after-sales problems."
and this treatment method has also received good reviews from netizens. Even People's Daily also posted a post to praise Xiaomi, saying that Xiaomi is actively promoting the solution of consumers' reasonable demands through measures such as extending the service warranty period. Normally, the warranty for mobile phones is one year, and the mobile phones that have problems are only repaired. The solutions given by Xiaomi before are to directly replace the new phone. However, due to the suspension of upstream parts recently, Xiaomi has no way to provide a solution to replace the motherboard. Little do you know that this solution is really conscientious!
Let’s take a look at the after-sales solution given to us by the international major Apple : In 2016, the paint-drop door appeared in Apple iPhone 6s. The originally beautiful iPhone 6s became unavailable after half a year of use. What’s even more angry is that this phone is not frozen, and the battery life of this phone will become very fragile in winter. Friends from northern regions went out and the phone had 50% to 60% of the power, but it turned off immediately. However, Apple concluded that it was caused by using a third-party inappropriate power adapter , and it did not admit that it was a problem with its own product. Later, Apple was under pressure to admit that there was something wrong with its cell phone battery!
After comparison, the difference is immediately judged, and domestic mobile phones are responsible. At least they will not avoid problems and actively solve the problem. Xiaomi has put forward a sample this time. I wonder if the users of Xiaomi 11 series still have concerns. However, in order to make you more at ease, Xiaomi has also launched an activity to lead the cloud service space. If you are worried about data loss, you can go to Xiaomi customer service to apply for a 200G cloud service space for free for a year. This wave of processing methods has given me a preference for Xiaomi +10086~
