Qianjiang Evening News·Hours News Reporter Wu Chaoxiang Correspondent Wang Rui Hu Xiaofeng
to First Affiliated Hospital of Zhejiang University School of Medicine (hereinafter referred to as " First Hospital of Zhejiang University ") During the follow-up visit, 56-year-old Gong Jun (pseudonym) only brought one mobile phone: pick up the number, make an appointment for inspection, pay the fee...every fingers were all completed in the "cloud".
Gong Jun lives in the north of Hangzhou City and is a chronic hepatitis B patient. He has been following up in the Department of Infectious Diseases of Zhejiang University First Hospital for more than ten years. During the long medical treatment process, he has experienced a huge change in medical informatization.
Gong Jun described: "Every day by day." Ten years ago, every time he went to the hospital, it seemed like he was going to start a war. Ten years later, all the cumbersomeness disappeared invisible. In the past ten years, relying on the information reform that Zhejiang Province has continuously promoted, Zhejiang University First Hospital adhered to its original intention of serving the people and created a new medical treatment model through information technology and digital transformation, benefiting more people.
From the middle of the night to the dots of the mobile phone
Registration has never been so convenient
0 every once in a while, Gong Jun was going to the director of the Department of Infectious Diseases of Zhejiang University First Hospital for follow-up visits and treatment. He personally experienced the changes in medical treatment.
"What impressed me the most was registration. I had to queue up at the hospital 10 years ago." Gong Jun recalled, but even when he arrived at four or five in the morning, there was a long queue at the window. Sometimes when you don’t have time to queue up, you will spend a high price to ask someone to queue up for registration, which is much more expensive than registration fees.
is time-consuming, labor-intensive and cost-effective. This is a common phenomenon that was criticized by the majority of patients many years ago.
people call me. The change began around 2013, starting with appointment registration. This year, Zhejiang University First Hospital launched online registration. Gong Jun went for a follow-up visit again, and there was no need to queue up on site, just register in advance online.
Gong Jun did not expect that the medical information transformation launched by Zhejiang University First Hospital will bring more new medical experiences like a wave. "There are so many ways to register now. The hospital's WeChat official account, Alipay , Zhejiang Li Office ..."
Zhejiang University First Hospital Headquarters first phase
What makes Gong Jun feel most comfortable is the change in the appointment inspection process.
As a chronic hepatitis B patient, the most common examinations he does are blood draws and B ultrasound . What made him most headache in the past was to make an appointment at the B ultrasound window. This is another long queue, "If there are other examinations such as CT, you must queue at the CT window."
runs back and forth and repeatedly, and Zhejiang University First Hospital takes the initiative to operate on the bottlenecks, difficulties and pain points of patients seeking medical treatment, empowering medical services through digital means. After five years of polishing and upgrading, a multi-campus examination integrated appointment management platform has been developed and launched. Now patients do not need to go to each area for appointment. They can make an appointment on the self-service machine, make an appointment through the mobile mini program, or let the doctor make an appointment directly after issuing an order in the clinic.
Today's integrated appointment platform has opened up medical resources between various hospitals and districts, concentrating 16 major examinations and more than 800 examination items on a unified platform. Patients can choose their own examination time based on their own time, just like watching a movie and choosing seats. If one person has multiple checks at the same time, the one-click reservation function can sort these checks in sequence and automatically make an appointment nearby for one day, fundamentally solving the "last mile" of checking appointments.
In 2021, Zhejiang's health system aims to build a "healthy brain +" system, and promotes digital health reform in the province, all aspects and fields, and Zhejiang University First Hospital has reached a climax again.
Not long ago, Gong Jun experienced the newly launched smart medical insurance mobile payment. In the past, although digital medical treatment has been widely promoted, medical insurance settlement still needs to go to self-service machines. This time, Zhejiang University First Hospital continued to "do subtraction" to allow mobile payment and payment while walking to further reflect into reality.
Gong Jun recalled that before leaving, he first served the self-service medical insurance settlement on his mobile phone, and then checked in online, just like the "self-service check-in" at the airport, and when he arrived at the hospital, he could go directly to the hospital and wait for the number to call. After leaving the clinic after visiting the hospital, he directly settled the medical insurance fee on his mobile phone, and was able to complete the inspection appointment at the same time, and there was no need to queue up throughout the whole process.
has been to other hospitals for treatment. Gong Jun said that there are not many such convenient inspection appointments.
synchronized with it, starting a few years ago, Gong Jun no longer had to go to the hospital to get reports after the examination. "We hepatitis B patients are most afraid of developing cirrhosis and liver cancer ." He said that in the past, he had to go to the hospital to print paper test results every time, and sometimes he was very anxious and very distressed. But now, you can find it on your mobile phone and computer, and you can even see videos such as CT.
From prescription to taking medicine
The fastest is just 8 seconds behind
Zhejiang University First Hospital is carrying out a huge change in informatization.
In 2020, the first phase of the headquarters of Zhejiang University First Hospital was launched. Relying on cloud computing , Internet of Things, big data and other technical means to solve the difficulties, the hospital's long-term information construction has achieved "butterfly transformation", opening up a new era of digital medical .
changes start with breaking through the traditional medical layout. The first phase of the headquarters of Zhejiang University First Hospital adopts a decentralized layout, scattering the original centralized blood collection, centralized sampling, and centralized registration and number collection to each clinic. Patients can complete the basic diagnosis and treatment required by outpatients within one clinic, and the average waiting time for outpatient patients is greatly shortened.
Now, the four major medical campuses of Zhejiang University First Hospital have been fully launched on the "cloud", and the "future hospital" information system makes it the leader in hospital digitalization.
Some time ago, Gong Jun came to the first phase of the headquarters of Zhejiang University First Hospital for treatment. Relying on the medical cloud, the data between each hospital area was opened, and the doctor easily retrieved his medical records and related examination results. Considering that his home was closer to the city center, he made an appointment to go to Qingchun Campus to complete the relevant examination.
registration, inspection, settlement... This is the integration of medical treatment that Gong Jun witnessed and experienced by himself. More changes in smart medical care are not known to patients.
After each visit, Gong Jun felt that the medicine was very fast. He came out of the clinic and went to the pharmacy. No matter how fast he walked, the medicine was ready.
He doesn't know the data behind this. Now in the first hospital of Zhejiang University, it only takes 8 seconds at the fastest from the doctor's prescription to the patient's ability to get the medicine. How to do it
?
Zhejiang University First Hospital relies on Internet of Things technology to build 5 different automatic logistics distribution channels, one of which is an automatic drug distributor to ensure the supply of drugs and the rapid transfer of drugs.
Before, after receiving the doctor's prescription, the pharmacy needed to manually sort and get the medicine. Now all this depends on the automatic logistics system, which can intelligently scan the code and distribute it intelligently. The pharmacist only needs to check it clearly in the window and hand over the medicine to the patient.
As two newly put into use modern campuses, Zhejiang University First Hospital has integrated the concept of informatization into the first phase of the headquarters, the first phase of the headquarters. The hospital area has installed a gas flow system, and through dozens of pneumatic stations distributed in the hospital, small items can be quickly transmitted between departments. For example, in the first phase of the headquarters of Zhejiang University First Hospital, each clinic has a blood draw point. After every 16 test tubes are filled, the blood samples drawn here will be transmitted to the laboratory through a pneumatic site, and the speed is calculated in seconds. Compared with previous manual operation,
greatly improves transportation efficiency and shortens the time for patients to wait for the test.
3900 meters of track cart, 1700 meters of gas flow, 18 AGV automatic navigation vehicles... Relying on these, the headquarters' department started logistics and cargo operations on average 644 times a day, and only 2.9% of users waited for more than 5 minutes, which not only improved the efficiency of material transfer in the hospital, but also reduced hospital infections and won time for patients to treat them.
These are the "behind the scenes" of informatization and intelligence.
The rail logistics system within the hospital relies on these to carry out logistics and freight transportation within the hospital. Aaron/Rex Photo
Digital medical scenario is smarter
There is more room for imagination in the future
In 2016, Zhejiang University First Hospital launched the "Zhejiang First Internet Hospital". At that time, Gong Jun sighed: You can see a doctor without leaving your home.
What he could not think of at the time was that information technology has been iterating and upgrading.
As one of the important achievements of our province's digital reform, the "Healthy Brain+" system makes full use of the storage, computing power and other resources of the integrated intelligent public data platform, and "beaded into a chain" of a series of health scenarios and health data closely related to the people.
As a patient with chronic diseases, Gong Jun enjoys the convenience of "this beaded chain", and critically ill patients also benefit from it.
In the first phase of the headquarters of Zhejiang University First Hospital, the emergency 5G command center has moved the professional treatment barrier forward through digital reforms, achieving the goal of "admission to the hospital when getting on the bus" and improving the success rate of rescue.
We can see a set of data: after going online, the average time for patients with first-phase acute stroke to enter the hospital and start administration of intravenous thrombolysis dropped from 56.8 minutes to 46.25 minutes; the average time for patients with chest pain centers to pass the guidewire from 80 minutes to 64 minutes, and the mortality rate of acute PCI myocardial infarction was 0.
similar black technology is also widely used in medical diagnosis: after machine learning over 50,000 ultrasound imaging data, it can accurately determine whether nodules is benign or malignant in just a few seconds; artificial intelligence cervical cytology assisted reading system automatically issued an initial screening report within 60 seconds, which is equivalent to 480 pathologists simultaneous identification, greatly improving screening efficiency.
AGV navigation robot
10 has passed. Under the treatment of doctors from Zhejiang University First Hospital, Gong Jun, who has a good compliance, has maintained a stable condition. His initial anxiety has disappeared, "both work and life have not been affected."
Going to the hospital and seeing a doctor is still a part of Gong Jun's life, but he no longer feels tired of running around. The convenience of follow-up treatment has increased, and the presence of hepatitis B seems to be decreasing. As a witness and beneficiary of this change, Gong Jun believes that "in my lifetime, I will see digital medical scenes that surprise me even more."
This article is an original work of Qianjiang Evening News. Reproduction, copying, excerpting, rewriting, and online dissemination are prohibited without permission. Otherwise, this newspaper will pursue legal liability for the infringer through judicial channels.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-