engineering consulting is the most important link in investment and engineering construction. How should engineering and construction companies ensure good service quality when providing engineering consulting services?
provides services within the standard scope
1. Planning consulting includes industry, special and regional development planning consulting; for example, urban planning consulting refers to various consulting services related to various stages of urban planning, including the nature of the city and urban functions in the overall urban planning stage. , consultation on urban scale, urban capacity, urban development form, etc.; determination and analysis of various planning control indicators in the detailed urban planning stage, including the nature of construction land, building height, building density, floor area ratio, green space ratio, regional transportation planning research, road network skeleton composition and road planning plans, design plans and preliminary design stage consultation.
2. Prepare project proposal (including project investment opportunity research and pre-feasibility study).
3. Prepare project feasibility study report, project application report, fund application report and energy saving assessment report.
4. Evaluation consultation: including project proposal, feasibility study report, project application report, fund application report evaluation, energy saving review report, as well as post-project evaluation, budget estimate and final account review, etc.
5. Engineering design; guide the project design unit to carry out design work at each stage, review and review the design results documents at each stage according to the current national design specifications and local planning requirements, correct deviations and errors, put forward optimization suggestions, and issue consultation reports.
6. Tendering agent.
Carry out service activities in accordance with laws and regulations
When engineering survey, design, supervision and other enterprises simultaneously undertake the management of the same engineering project and the engineering survey, design, supervision business within the scope of their qualifications, those that are required to invite bids according to law shall be determined through bidding.
Construction companies are not allowed to engage in project management and project contracting business in the same project.
adheres to the principle of engineering consulting services
1. Independence
Independence means that the engineering consulting unit should have an independent legal person status, not be interfered by the preferences and intentions of customers and other parties, practice independently, and independently bear legal responsibility for the consulting results it completes. The independence of an engineering consulting unit is the legal basis for its engagement in market intermediary services, a prerequisite for adhering to an objective and impartial stance, and an important factor in winning social trust.
2. Science
Science means that the basis, methods and processes of engineering consulting should be scientific. The scientific nature of engineering consulting requires seeking truth from facts, understanding and reflecting the objective and true situation, comparing and selecting based on facts, demonstrating based on theory, and not engaging in fraud; it is required to comply with scientific working procedures, consulting standards and behavioral norms, and not violate objective laws; it is required to embody the scientific outlook on development, and use scientific theories, methods, knowledge and technology, so that consulting results can withstand the test of time and history. The degree of scientific engineering consulting determines the level and quality of engineering consulting, and then determines whether the consulting results are credible, reliable, and usable.
3. Fairness
Fairness means adhering to principles and taking a fair stance in engineering consulting work. The impartiality of engineering consulting does not mean unprincipled reconciliation or compromise, nor does it simply remain neutral on both sides of the conflict. In the relationship between the owner, consulting engineer, and contractor, the consulting engineer must consider the client whether he is serving the owner or the contractor, but this does not mean blindly following all the ideas and opinions of the client.
When the principal's ideas and opinions are incorrect, the consulting engineer should dare to put forward different opinions, or coordinate or rule within the scope of authorization to support the other party with correct opinions. Especially for projects that are not in line with macro plans and policies, we must dare to put forward and insist on different opinions, help the client optimize the plan, and even make negative consultation conclusions. This is not only responsible to the country, society and people, but also to the client, because blind development that does not meet macro requirements is unlikely to achieve long-term economic and social benefits, and may eventually become a historical burden for the client. Therefore, engineering consulting is work with strong principles and policies. It must serve the client faithfully, but the satisfaction of the client cannot be the only criterion for evaluating the quality of the work.
Engineering consulting units and their practitioners must abide by professional ethics and should not lose their principles for the sake of their own interests.
