The hot summer has arrived in various parts of the country, and the passenger flow in teahouses has also increased sharply. At this time, the work intensity of the service industry has also become stronger, so it is particularly important to improve work efficiency. Work efficiency is also closely related to turnover. So how should teahouses improve work efficiency in the face of this situation?
1. Familiar with the use of smart store systems:
The most important function of smart store systems is to help store operations, so teahouse staff must be proficient in using smart store systems and do what they do when customers order, receive orders or ring bells for service To achieve accurate and efficient real-time viewing of the system, it can associate sales with inventory. For example, if you consume a cup of tea, the inventory will automatically be reduced by one. After customers arrive at the store, actively and efficiently take them to their seats to prevent subsequent customers from becoming irritated by waiting for too long.
2. The service should be good and the tea should be served quickly:
After the customer arrives at the store, ask the customer if he or she has a reservation. If there is a reservation, take the customer to sit down. If there is no reservation, the employee needs to know the seating situation in the store in real time and find an empty seat as soon as possible for the customer to sit. Don't Stand and wait. After the customer completes the order, the tea should be served to the customer as soon as possible. Because it is hot in summer, you should turn on the fan, air conditioner, etc. in time. If the tea is hot, you should remind customers to pay attention to safety and avoid burns, etc.
3. High employee cooperation:
The teahouse will have greater work intensity during peak periods, so it is necessary to work more diligently. Don't do things in a hurry and sloppily just because there are more customers. In this way, work efficiency will not only be lost. However, due to too many small mistakes and constant need for help from others, everyone's work efficiency was reduced. This hurried service attitude will also reduce the customer's user experience.
