Since June 6, Lanhe Town has fully launched the application process for preferential treatment certificates for retired soldiers and other preferential treatment recipients. As of June 26, a total of 410 applications for preferential treatment certificates have been accepted.
Staff at the Veterans Service Station in Lanhe Town apply for preferential treatment certificates for retired soldiers.
Unified deployment, increased publicity, and increased awareness of application
After the application for preferential treatment certificates was launched, Lanhe Town made careful arrangements to formulate a work plan for the application of preferential treatment certificates for retired soldiers and other preferential treatment recipients in the town, clarify working methods, and implement the work Division of work, and organized each village to hold a working meeting on application for preferential treatment certificates for retired soldiers and other preferential treatment recipients in Lanhe Town.
also strengthened training, sent special personnel to Longdong Street in Tianhe District to study in advance, participated in Guangzhou Municipal preferential treatment certificate application and issuance training, and conducted centralized practical training for all station staff to ensure that staff fully understand policies and procedures. Familiar with and able to complete the processing of preferential treatment certificates efficiently and with high quality.
will send dedicated personnel to participate in business training on application for preferential treatment certificates.
In addition, a multi-pronged approach was adopted to increase publicity. Towns and villages carry out extensive publicity and mobilization by posting posters, distributing promotional leaflets, WeChat answers, telephone notifications, etc., and publish the list of application materials, the service process for service recipients, the staff review process, and the contact number of the retired military service station. Answer questions about application, activation, use, etc. in a timely manner to increase awareness of preferential treatment certificate applications.
Category correspondence, group docking, and batch reservations, and the application work is carried out in an orderly manner
In order to promote the processing of retired military preferential treatment certificates, the retired military service stations at the town and village levels adopt "classification correspondence, group docking, and batch reservations." Apply for preferential treatment certificates in the following ways.
One is classification correspondence. For service recipients who are over 80 years old and who have mobility difficulties, they should apply at home through door-to-door application. For retired military personnel who work outside the home or who cannot get away to apply in person, they should apply through entrustment. Other retired military personnel should apply through entrustment. Apply in person at the town veterans service station.
At the application site, retired military personnel waited patiently and orderly for processing.
The second is group docking. The "1+8+n" method is divided into three groups for docking, that is, one town veteran service station staff will connect with 8 village veterans service station specialists, and each village specialist will be responsible for docking with the retired soldiers in the village to ensure responsibility. Arrive and notify everyone to ensure no one is missed.
The third is to make reservations in batches. In order to coordinate the epidemic prevention and control work and avoid the phenomenon of people gathering together for processing, the method of making appointments in batches is implemented to control the number of people. The reservation quota for each group is 10 people per day, for a total of 30 people. The staff of each group will notify the reservationees and processing time one day in advance.
Meticulous service is more heart-warming, and retired soldiers have to run less errands
In order to make the application for preferential treatment certificates more scientific and efficient, so that service recipients have to run less errands, town and village staff have taken the initiative to provide various assistance to retired soldiers. Opening up the "last mile" of serving retired military personnel.
Retired soldiers who apply for preferential treatment certificates must submit an electronic photo that meets the specifications. In order to allow retired soldiers in the village to apply for it as soon as possible, applicants from Yansha Village, Gangang Village and other villages must be unified as retired at the village committee. Soldiers take electronic photos that meet the standards, and other villages also collect electronic photos of retired soldiers in their own villages in advance for unified processing, which saves time and energy for retired soldiers and speeds up the efficiency of applying for preferential treatment certificates.
In Shangni Village, we specialize in checking information for retired soldiers in advance and preparing the required materials in advance. The materials and information required by retired military personnel are collected in advance and sent to the town retired military service station, where staff will pre-fill the information to reduce the waiting time for processing.
For more questions about applying for preferential treatment certificates
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[Reporter Nie Peiwen]
[Editor Chen Yu]
Correspondent Zhou Huasong
Pictures, source Lanhe Town Veterans Service Station
Source: Micro Community ejiatonglanhe released (WeChat ID: nanshalanhe)
