The Kailanyu Comprehensive Management Center is an important working platform for integrating social governance resources and innovating social governance methods.

Opening Statement

The Comprehensive Management Center is an important working platform for integrating social governance resources and innovating social governance methods. All localities actively strived for the support of party committees and governments, and took the institutional reform of public institutions as an opportunity to improve the four-level comprehensive management center system of cities, counties, and villages. A lot of work has been done in the aspects of diversified resolution of conflicts and disputes, grid service management , key personnel management and control, construction of psychological prevention systems, and comprehensive management informatization construction. Substantial steps have been taken in the physical construction of comprehensive management centers. In order to better demonstrate the results of the physical construction of grassroots comprehensive treatment centers, promote mutual comparison and mutual learning among various regions, and create a number of well-known and effective brands of the physical construction of grassroots comprehensive treatment centers. Starting today, we officially launch the column "Preview of Physical Construction of Comprehensive Treatment Center", so stay tuned!

Anfu County

In recent years, Anfu County has aimed to create a new model of grassroots social governance with local characteristics and characteristics of the times, and has always adhered to the physical construction of comprehensive management centers as a The "people's support project" that lays the foundation and benefits people's livelihood and the "base project" that prevents risks and ensures stability, pay close attention to the physical construction, practical application and efficient operation of comprehensive management centers at the county, township and village levels, providing strong support for improving the county's social governance capabilities and building a higher level of safety and security in the new era. In the first half of this year, Anfu County’s public safety index ranked 23rd in the province, and the comprehensive management center’s physical operation indicators ranked first in the city for six consecutive months.

Insist on vigorously promoting

to ensure efficient operation

The main leaders of the county party committee and county government attach great importance to the overall coordination and resolution of staffing, funding guarantee and other issues required for the physical operation of the comprehensive management center. The Standing Committee of the County Party Committee conducted a special study and clarified that the first director of the County Comprehensive Management Center should be a member of the Standing Committee of the County Party Committee and the Secretary of the Political and Legal Committee, strongly promoting the efficient operation of the County Comprehensive Management Center. The county finance invested more than 3 million yuan to integrate the county court litigation service center and the diversified conflict and dispute resolution center to build a county comprehensive management center, and comprehensively set up functional areas such as command and dispatch, people's livelihood affairs services, and mental health services. The political and legal committee, petitions, public security, courts, justice, education, and health and other units were stationed on a mobile basis to provide group services.

Pay close attention to the daily schedule

Supervise the performance of duties

Formulate and issue the "Normalized Supervision and Supervision Working Mechanism for the Physical Operation of the Grassroots Comprehensive Treatment Center in Anfu County" to ensure that the platform operation data is inspected every day, the assessment indicators are scheduled every Monday, the physical operation status is reported every month, and the report is reported to the leaders of the four teams of the county's comprehensive management center. For the towns ranked in the bottom three, the executive deputy secretary of the political and legal committee of the county party committee will interview the township political and legal committee members. For the towns ranked last three times in a row, the standing committee member and the secretary of the political and legal committee of the county party committee will directly interview the secretary of the township party committee. The 19 towns and villages in the county have been supervised and guided in the form of "four political and legal leaders" divided into points to ensure that all work is monitored step by step and pushed forward.

Focus on practical business training

Improve work ability

Taking business training as a powerful starting point to improve the ability of basic grid workers to perform their duties, a business training meeting for administrators of the township comprehensive management center is organized every month to analyze and solve the difficult problems existing in the physical operation; a training is carried out every quarter for the grid workers in the county to explain the practical skills of incident reporting and grid inspection. Formulate and promulgate the "Anfu County Grid Member Assessment and Management Measures" to secure county financial funds and effectively improve the work efficiency and enthusiasm of grid members. Up to now, a total of 93,900 people's livelihood and security incidents have been reported in the county, with a total inspection time of 490,000 hours, 2,745 conflicts and disputes reported, and 2,725 cases have been successfully resolved, with a resolution rate of 99.27%.

Fengtian Town (town level)

In recent years, Fengtian Town has actively adapted to the new needs of social governance in the new era, focused on promoting the physical operation of the grassroots comprehensive management center, and built a town comprehensive management center covering an area of ​​423 square meters. Through the three combinations of "Lao Liu" + hotline + mediation + red heart point supermarket, we strive to build the town comprehensive management center into the "end point" for resolving conflicts and disputes. The town has won many honorary titles such as the province's safe Jiangxi construction demonstration township, the province's outstanding mediation organization, the city's safe township demonstration town, and the county's safe construction evaluation outstanding township.

A hotline listens to public opinions and builds a "bridge between hearts" between the party and the masses. Fengtian Town is the location of the county's high-tech park. It has heavy land acquisition and demolition tasks for key projects, complex social conditions, intertwined interests, and frequent conflicts. In order to solve this problem, Fengtian Town actively relied on the Comprehensive Management Center, gave full play to the influence of the old principal and Xinxiang sage Liu Hailin, and opened the "Lao Liu" livelihood hotline with the tail number "0796-7312345". So far, the hotline has received a total of 367 complaints of various types from the public, and 366 cases have been effectively resolved, with a resolution rate of 99.7%.

The people coordinate to do practical things and build a harmonious "safety shield". html provides 42-hour emergency response to your door, and must respond within 2 days. This is the work standard of the "Lao Liu" People's Mediation Team of Fengtian Town. The "Lao Liu" People's Mediation Group attracted responsible and public-spirited town and village cadres, outstanding rural sages, and social talents to participate, and formed nine categories of personnel, including people's mediation, law popularization, forestry law enforcement, land law enforcement, and urban management law enforcement, to show their identities and give demonstrations at the Comprehensive Management Center. This year, it has received 156 visits from the public and mediated 108 conflicts and disputes, achieving the goal of "reducing the stock, controlling the increase, and preventing changes" in conflicts and disputes.

Red Heart Points participate together to guide the pure folk customs of self-government. Fengtian Town uses the "Comprehensive Governance Center + Red Heart Points" model to combine grassroots social governance with the construction of spiritual civilization to create an "Old Liu" Red Heart Points Supermarket to actively guide the masses to self-govern. Points are awarded from party members' example, conflict mediation, advanced models, social ethics and other aspects, and free exchanges are made to guide the masses to actively participate in self-governance, and the village customs and customs will become better and better. At present, the town has formed a good trend that when the masses have conflicts and difficulties, neighbors compete to help solve them. From January to September this year, the supermarket issued a total of 4,800 points coupons and redeemed 175 items, effectively purifying the social environment and promoting neighborhood harmony.

Hexi Village (Village level)

Hexi Village, Shanzhuang Township, fully relies on the comprehensive management center platform to fully implement the "Party Secretary Hotline" and "One Village, One Auxiliary Police" operating mechanism to ensure rural harmony and stability and effective governance.

"physical practice" shows effective results in . The Hexi Village Comprehensive Management Center lists the effectiveness of the acceptance and handling of the "Party Secretary Hotline" as an important assessment content of grid management, paying special attention to the practical level of resolving rural conflicts. Since the beginning of this year, the Hexi Village Comprehensive Management Center has accepted and handled 46 cases through the "123" Township Party Committee Secretary Hotline. The work order completion rate is 100% on time, and the return visit satisfaction rate is 100%. Conflicts and disputes have been effectively resolved. The "12345" government service hotline and information The number of interviews is on a downward trend; while coordinating and handling mass appeals on the "Party Secretary Hotline", village grid members also performed very well in grid inspections, incident reporting and other tasks. The village comprehensive management center received full marks in the monthly assessment of the physical operation for six consecutive months.

“One village, one policeman” ensures safety. Hexi Village Comprehensive Management Center fully promotes the pilot work of "one village, one auxiliary police", making full use of the advantages of village cadres who also serve as auxiliary police, familiarity with people, places, and situations, and strictly implements the "eight members" (intelligence information officers, dispute mediators, and security patrol officers) tml8, volunteer firefighters, traffic counselors, anti-drug instructors, legal propagandists, and convenience attendants) responsibilities, combined with the " Xueliang Project " system, further strengthened the service management and control of key personnel and security inspections in key areas. Since August, a total of more than 40 pieces of basic information have been collected, more than 100 home visits have been carried out, more than 30 door-to-door certificate delivery and agency services have been carried out, more than 50 conflicts and disputes have been resolved, 1 administrative case has been solved, and 2 criminal suspects have been arrested. It has played an important role in maintaining social stability. The people's sense of security and satisfaction have been improved, and the level of rural civility and comprehensive rural management has also been significantly improved.

👉 Detailed interpretation of the "Regulations on Political and Legal Work of the Communist Party of China"

👉 Strict investigation! Ji'an announces these reporting methods!

END

Source: Central Political and Legal Affairs Commission Chang'an

Editor: Nie Qi

Preliminary review: He Ping

Final review: Zhou Xiaowen

Ji'an Political and Legal Affairs

WeChat ID: jianzhengfa