Dahe.com News On September 8, the 2021 third-party survey and evaluation report on the integrated government service capabilities of provincial governments and key cities was released, commissioned by the E-Government Office of the General Office of the State Council, commissioned by the E-Government Research Center of the Central Party School (National School of Administration). The evaluation results show that the overall index of integrated government service capabilities of 16 provincial governments including Beijing, Hebei, Jilin, Shanghai, and Henan is "very high". Among them, Henan has risen from the "high" category to the "very high" category, ranking first in the country, and its integrated government service capabilities have been significantly improved.
In recent years, our province has been committed to optimizing the government service environment and has taken a series of measures. Let’s take a look together—
Henan Affairs Office: Handy on mobile services, refresh the new speed of digital services
"'Henan Affairs Office' is created by our province The mobile government service terminal has been included in the top ten key people's livelihood projects in the province this year. "Guo Binhui, deputy director of the Electronic Administration Department of the Henan Provincial Administrative Approval and Government Information Administration Bureau and third-level researcher, introduced that the "Henan Affairs Office" has deepened its function Improve and apply and promote, and realize "handling" of 5,188 high-frequency matters closely related to the masses, including elderly care and survival certification, provident fund withdrawal, , medical insurance electronic certificate, , etc. At present, the number of registered users of "Yushi Office" has exceeded 71 million, covering 19 provincial departments and bureaus including human resources and social security, public security, education, taxation, health, housing and construction. More than 2 million people pass the "Yushi Office" every day. It is becoming more and more convenient to handle related business.
Henan Affairs Office Alipay mini program screenshot
In recent years, our province has fully played the role of the provincial integrated government service platform hub, coordinated the integration of online service portals, and established a user database to achieve "one-time registration, multiple-point mutual recognition, and the entire network Passing". At the same time, we will increase the efforts to streamline government service procedures and reengineer the process, promote data sharing and mutual recognition of certificates and licenses, expand the depth and coverage of the online handling of government service matters, and provide full-process online services such as application acceptance, review decisions, and result delivery. , promote more matters to be handled online throughout the process, easy to handle and easy to handle. The Henan Government Service Network has opened a special zone for "one thing to do at one time" to promote the reform and innovation of "one thing" in cities and counties, and launched 495 enterprises in various provincial-level cities, real estate registration, talent services, water, electricity, gas and heating transfer, and convenience stores. Jointly handle "one thing" across matters and departments.
Henan Province Financial Service Sharing Platform: Online connection between banks and enterprises, solve financing problems
"Henan Province Financial Service Sharing Platform is the Henan Provincial Administrative Approval and Government Information Administration Bureau in conjunction with the Provincial Local Financial Supervision Bureau, Henan Banking and Insurance Regulatory Bureau and other relevant departments , with the goal of solving the difficulty, high cost and complex financing of small and medium-sized enterprises, the first provincial financial service sharing platform in the country built with big data thinking, provides solutions to the financing problems of small and medium-sized enterprises. "Henan Plan". "Guo Ting, a third-level researcher at the Development Planning Department of the Henan Provincial Administrative Approval and Government Information Administration Bureau, introduced that at present, the platform collects and shares tax, social security, electricity, industry and commerce, credit, provident fund , real estate, etc. 24 More than 400 million pieces of enterprise-related data in individual departments and cities and counties, providing banks and enterprises with more than 100 services including loan application, financing demand release, direct policy delivery, loan approval, post-loan management, and corporate portraits. Enterprises handle loans through the platform. No meeting" and "zero contact".
Henan Province Financial Service Sharing Platform Website Screenshot
Data shows that from March 5, 2019 to September 9, 2022, a total of 30 financial institutions have been entered, 221 credit products were launched, and 267,563 registered enterprises have been launched. Each bank has lent 79,497 loans to 56,722 enterprises, with a total amount of 142.2 billion yuan. Among them, loans to small and micro enterprises account for 95%, and loan amounts below RMB 5 million account for 87.5%, with an average loan amount of RMB 2.1327 million.
Ma Yong, director of the Development Planning Department of the Henan Provincial Administrative Approval and Government Information Administration and first-level researcher, said: "We hold an online bank-enterprise docking meeting every week in the form of 'live broadcast + online meeting', as of 2022 On September 9, 29 online docking sessions have been successfully held, covering docking topics such as ' specialized and innovative ', tech innovation, supply chain finance', etc. The number of readings on Weibo has exceeded 15.65 million, and the cumulative number of live viewings has exceeded 2.94 million yuan, banks have issued a total of 7.47 billion yuan in bank-enterprise matching meetings to 9,270 small and medium-sized enterprises through the platform. "
Henan Provincial Government Service Center: Entering the door , do all the work
"On June 1, the provincial government service center , which our bureau is responsible for building, was officially launched. As of the end of August, the provincial government service center window received a total of 5,719 business cases, and 5,073 cases have been completed; the lawsuit was accepted. 303 business items have been completed immediately; 13,381 consulting and counseling services are provided. The satisfaction rate of enterprises and the public's service evaluation is 100%. "Zhang Yake, a second-level researcher at the Administrative Approval and Government Information Administration Bureau of Henan Province, introduced that At the end of August, the "one-door" entry rate of government service matters at the municipal and county levels was 97.16%. In addition to confidentiality and site restrictions, it has basically achieved "must enter".
Henan Provincial Government Service Center
Henan Provincial Government Service Center is a provincial comprehensive entity government hall built by the Henan Provincial Administrative Approval and Government Information Management Bureau. The hall area is 8,700 square meters. According to the principle of "separation of trial", the first floor is business acceptance. The hall, the second and third floors are the backend centralized approval areas.
It is understood that the business acceptance hall of Henan Provincial Government Service Center sets up enterprise services, people's livelihood services, comprehensive services, immediate services, social affairs, and public services in accordance with the service model of "comprehensive reception of front desk, classified approval of back desk, and comprehensive window delivery". 6 service areas are set up, and a 7×24-hour self-service area is provided to provide 365-day "non-closed" government services; 84 comprehensive service windows are set up to achieve full coverage of the comprehensive window. The 18 undifferentiated comprehensive acceptance windows were established in the enterprise service area, which centrally accepted 1,388 government service matters in four areas including joint review and approval of investment projects, and implemented a collaborative approval service mechanism of " parallel review and approval + coordinated consultation" .
Li Mingdong, Party Secretary and Director of Henan Provincial Administration of Administrative Approval and Government Information Management Bureau, said that Henan Province's integrated government service capabilities have jumped to a "very high" category, thanks to the provincial party committee and government's administrative approval and government information management work for the provincial government The high attention of our province is due to the continuous development of concentrated efforts to improve the integrated government service capabilities in recent years, and the joint efforts of the province and city to continuously improve and improve the functions of the integrated government service platform. We will continue to promote the systematic reshaping of the administrative approval system, comprehensively optimize the government service environment, adhere to the "one-stop service" of government services, "one-stop management" of social governance, "one-stop collaboration" of agency operations, and "one-stop interaction" of information interaction Enjoy the number and financing service "One-network Welfare Loan" as the core, we will strive to create the "Yushi One-network" government service brand, and promote the construction of "the least approval, the best process, the smoothest system, the most active mechanism, the highest efficiency and the best service "The government service environment provides enterprises and the public with more convenient, efficient and warm government services.
