Chief Reporter of Peninsula All Media Jiang Ruisheng Zheng Chenghai
On April 29, the " Anti-Food Waste Law of the People's Republic of China " was officially implemented. From then on, there is a law to punish waste on the tip of the tongue. On this May Day holiday, a video of fans pouring buckets of milk into the ditch for "countering" was widely circulated online, and was criticized by many media, including central media. Anti-food waste has once again become a hot topic of concern to the entire network.
Now, the Anti-Food Waste Law has been implemented for more than a week. How is the implementation of the island city’s catering market? In recent days, Peninsula All-Media reporters have visited more than 20 catering institutions in several major business districts such as Taitung, Licun , and Hong Kong Middle Road. They found that the concept of savings such as ordering as much as you eat and packing up your meals has become popular. However, it is worth noting that in the island city cafeteria, there are wasteful behaviors to varying degrees. Although many businesses have made three rules in advance, claiming that they will deduct "disc deposit" for wasteful behavior, it is difficult to actually implement it in actual operations, resulting in "disc deposit" in most cases "want to deduct it but dare not deduct it", and some hotels even do not collect deposits directly.
＞＞Hotel hit＜＜
I feel sorry! The whole plate of barbecue was poured into the trash can
On May 6, the reporter came to a seafood barbecue buffet restaurant located in Wanda Plaza. The discount promotion on the publicity board at the door attracted many diners. After the reporter paid the meal, he was told that he would pay an additional 20 yuan deposit. "After the meal, after the waiter inspects and signs, confirms that there is no waste, the deposit will be fully refunded," said the cashier.
Around 12 o'clock, the reporter saw that the entire buffet restaurant was full of diners. "Please take it frequently and get it less to avoid wasting" and other obvious signs remind diners to get it as much as they eat. The restaurant broadcast is also broadcast repeatedly. If you waste more than 150 grams of food, you will have to deduct the deposit.
Because there is no limit to eat, the buffet restaurant is very popular in Qingdao .
After a while, diners who had finished their meals got up one after another, and the waiters were busy cleaning the dining table and preparing to welcome the next table of guests. The reporter walked up to observe carefully and found that after some diners left, there was a lot of unmoved food left on the table. What is even more distressing is that almost a whole plate of barbecue was left on the table on one of the tables. The reporter watched helplessly as the waiter poured the food into the trash can without hesitation.
"I really admire it. I ordered such , so I didn't eat , and I threw it away in vain. It was a waste!" a nearby diner muttered. According to the restaurant staff, the weight of a barbecue like this is 50 grams per slice.
In addition to the buffet, at noon that day, the reporter also visited the home-cooked restaurants in Taitung.
At Chuxiangyuan Hotel on Kunming Road, several dining tables in the hall were filled with customers who came to taste the specialty food of Huxiang . The proprietress Ms. Wang told reporters that in recent years, she has clearly felt that customers are much more frugal than before, and she can usually eat as much as possible. Usually, when she orders for her customers, she will repeatedly remind her that the portions in the store are relatively large, so don’t order too many dishes, just enough to eat. Sometimes when I really can’t finish it, the guests will take the initiative to ask for packaging.
At Qibao Private Vegetable Hotel, the owner Wang Huan took the initiative to accompany a couple from Weifang to Yingkou Road Market to buy seafood. Conch, clams, , crabs, shrimp gooses, , spent a total of 130 yuan. Finally, after calculating the processing fee, it only charges more than 50 yuan. "These dishes are enough, and you two don't drink, so you can definitely eat full." After a while, two diners, one old and one young, came. Wang Huan accompanied them to the market to buy seafood worth more than 80 yuan. "Don't buy too much, two people can't eat much." During the process of buying seafood, in addition to helping customers bargain, Wang Huan also repeatedly reminded customers to buy less, "Just eat enough."
steak is too big. Customers shouted "I can't eat it"
. At around 6 pm that day, the reporter came to another buffet restaurant in Wanda Plaza, Taitung.After paying the meal fee, the waiter charged the reporter another 10 yuan of "waste deposit".
On the dining prompt board of this restaurant, there is a prompt that "Please ask the waiter to sign this document after meals to prove that there are no leftover food, and bring this card and receipt to the bar to refund the deposit." In addition, the meal time limit is also specially marked, "The meal time is 2 hours, and the time is 10 to 20 minutes, and the deposit for all guests at the table will not be returned; every 150 grams of waste food is charged 30 yuan; if the time is 20 minutes, all guests at the table will have to pay the bill again."
HD tips for Shengjiangshan Self-service Restaurant.
According to the anti-food waste law just issued, catering service operators should take measures to improve the quality of catering supply, prepare food in accordance with standards and specifications, reasonably determine the quantity and portions, and provide different specifications such as small portions of meals. However, during the visit, the reporter found that many dishes in some buffet restaurants were too large, which made customers want to taste but stop.
A cafeteria in Taitung has a very large portion of steak.
In a buffet restaurant on Taitung 3rd Road, the raw meat of domestic LA steak is marked with, and each slice is very heavy. "This piece of meat is longer than my hand when it is unfolded. A piece of steak can have several taels. How can people eat it?" A female diner looked at the steaks and sighed, "We don't have much appetite. We can't eat such a large piece, and we don't want to eat it. Can the restaurant make this steak smaller?" The woman said, shook her head and instead went to get smaller other types of meat slices.
A cafeteria in Taitung has more than 4 taels of steak, which is larger than a hand.
After the reporter noticed this detail, he specially found the chef of the buffet restaurant. He told reporters, "The machine cuts it so big, and it will be smaller after it is cooked." The manager of the store also said, "This kind of steak can weigh more than four liang per slice. Some diners like this large steak, which is enjoyable. We have also prepared scissors. You can divide it into small pieces after baking."
A slice of steak in a cafeteria in Taitung weighs more than four liang.
"detainment of deposit" is just "talk"
The reporter found during the investigation that compared with other restaurants, buffet restaurants are more likely to cause waste. So, how are the waste in other buffet restaurants?
Around 11:00 on May 7, the reporter came to the third floor of Licang Wanda Plaza , where dozens of catering shops gathered. At Zefu Shabu Shabu Buffet Hotpot Restaurant, "52.8 yuan per person, eat whatever you want, you don't have to pay a deposit." said a waiter. The reporter came to Jiang Taiyu Black Beef Sukiyaki not far away, which is also a buffet restaurant. Diners can choose set meals of different prices according to their personal preferences, and there is no deposit required.
The reporter then went to a buffet restaurant called Baichu Barbecue. In addition to the price tag on the sign at the door, it also clearly reminds: "The food in Taiwan is supplied in a circular manner, and every 100 grams of leftover ingredients is charged a 20 yuan cost fee." The front desk service staff told reporters. "If there is a waste, will the deposit be deducted?" "Generally, no deductions are deducted."
A notice was posted at the entrance of a buffet restaurant in Wanda Plaza in Licang, reminding diners not to waste food.
At around 12 noon, the reporter came to Ginza Harmony Square in Licang. The third floor Long Ge’s self-service hotpot restaurant is full of diners, "One person is 59 yuan, you can eat whatever you want when you go in, no deposit will be charged." The staff said.
In a self-service hotpot restaurant in Ginza Harmony Plaza, Licang, a notice with the words "Refund the deposit with a small receipt" was posted on the table. In fact, the restaurant did not charge a deposit.
At noon that day, the reporter called the Aegean buffet restaurant of Blue Ocean Hotel. A staff member told reporters that in addition to paying for meals, diners also need to pay a deposit of 50 yuan per table. "We generally don't deduct deposits," said the staff.
The staff of my steak buffet near MacKayle, Hong Kong Middle Road, told reporters that their steak buffet here is divided into several prices such as 79 yuan and 89 yuan, and diners can enjoy it as much as they want without paying any deposit. "What if I can't finish the meal when ordering too much?" "Just don't go too far," said the staff.
In the interview, Manager Liu of Baishao Seafood and Barbecue Buffet Restaurant in Sanlu Taitung told reporters that although it is stipulated that if the waste of food exceeds 150 grams, only a few people are deducted for the real deposit. "Sometimes there is no one or two tables in a day, sometimes one or two tables will be deducted."
dining tips for Baishao Buffet Restaurant, 20 yuan of deposit will be deducted for more than 150 grams of leftover food.
The length of meals is easy to define, how to define meal waste? What kind of scale should I use? The reporter found an floor scale in a corner of the Baishao Seafood Barbecue Buffet Restaurant. Manager Liu, the person in charge, said that this scale is used to weigh the goods. They do not have special scale tools now. Generally, they are not wasteful diners, and they do not know how to use scale tools.
The reporter finally found a scale for a cafeteria. The store said that there was no scale specifically for weighing waste.
At the Wanda store in Shengjiangshan Self-service Cuisine Taitung, the manager of the store Wang Xiaolei also said that they did not have a "disc scale" used to weigh the remaining food, nor did they use other scales to weigh the remaining food for customers. The marked "overweight detention deposit" is more of a reminder. "Part of the wasteful behaviors are mostly young people. After we reminded them, they usually eat the leftovers. We don't want to offend customers when doing business. Try to execute the deduction of deposits as little as possible."
Although a "disc deposit" is set, a cafeteria in Taitung said that there is no scale specifically used to weigh waste. This scale is used to weigh goods.
＞＞ Merchant complained about the "CD deposit" of <>, which is difficult to deduct
In response to the wasteful behavior of individual diners, some catering merchant staff said that although customers were wasted food, as merchants, they were more helpless, and it was difficult to deduct the "CD deposit".
"To be honest, for our buffet restaurant, customers are not afraid of how much they eat, but they are afraid that they will not eat after picking up the meal, causing waste on the table." Manager Liu, the head of Baishao Seafood Barbecue Buffet Restaurant, told reporters that Baishao currently has 18 branches across the country, including three in Qingdao. In the three years since entering the Qingdao market, most diners have been very conscious and wasting food is only the behavior of a very small number of diners.
Manager Liu introduced that cafeterias are different from other catering formats, and food is completely taken by customers themselves, so opposing waste is particularly important. In order to advocate saving and oppose food waste, the restaurant has done a lot of work and thought of many ways. For example, from diners to the front desk to paying meals to the end of the meal, there are multiple ways to remind customers to take more frequently and get as much as they eat. Before guests leave after dining, they must be inspected and signed by the staff on-site to confirm that there is no waste. The deposit can only be refunded with a small receipt with a signature.
cafeteria generally has tips for advocating the "Clean Plate Action".
Manager Liu also admitted that although the restaurant clearly stipulates that if the waste of food exceeds 150 grams and dining time exceeds two and a half hours, it is very difficult to implement in actual operations, "it can be said to be a dilemma."
The cafeteria ticket says "Every 150g is wasted, one meal fee will be charged."
"On the day last month, two elderly diners came to the restaurant for a buffet. They came at 11:00 am and left until 2:00 pm. During this period, our waiter reminded us many times, but the two diners said they would deduct the money as much as they were deducted. In the end, we had to deduct the 20 yuan deposit according to regulations. As a result, a few days later, someone gave us a bad review on Dianping."Manager Liu said that merchants want to make money in business, and do not want to offend customers because of the 20 yuan deposit, which will affect the business in the store. "In fact, even if the 20 yuan deposit is deducted, it is far from enough to be wasted food costs. "
Manager Liu revealed that in some branches in third- and fourth-tier cities, they also had wasteful things because diners had to deduct the deposit, so they now "want to deduct it but dare not deduct it."
"The business is very difficult now, and the pressure on workers' wages, rent costs, etc. is relatively high. We are very happy to have a customer, and everyone is still counting on repeat customers to make money. We know that we feel sorry for wasting food, but if we really deduct customers’ money and offend them, we may never come again. "The person in charge of a restaurant expressed his difficulties.
Manager Li, the family's self-service dumplings and liquor shop, was also deeply touched by the waste of buffets. He told reporters that the buffet in the store is 28 yuan, and the profit is relatively low. Therefore, compared with the self-service buffet with higher prices, food waste makes them more troublesome. In this regard, their approach is to charge a "clip-disc deposit" of 20 yuan when entering the store. If the remaining food exceeds 150 grams, a deposit of 20 yuan will be deducted. However, in the actual implementation process, in order not to affect business, they try not to have conflicts with customers because of the deposit. In addition, the store does not prepare weighing tools for weighing, and generally depends on estimation. "The actual implementation is still difficult. If the execution is too strict, we are afraid of losing customers. If it is too loose, we will lose again. So, what you can do now is to remind customers as much as possible. "
Shengjiangshan Self-service Cuisine Store, a table of customers made CDs.
＞＞ Lawyer's statement In the face of wasteful behavior, merchants have the right to say no
Public information shows that in recent years, all regions have been promoting the "Clean Plate Action" to promote the conservation and opposition to waste. As early as 2017, the Ministry of Commerce and the Central Civilization Office of jointly released the "Promote the In-depth Development of the Catering Industry to "Practice Thrift and Frugality" Notice on Opposing Food Waste """ clearly encourages buffet companies to pilot service deposits and other measures, reminding customers to pick up meals on demand, small amounts and multiple times, and enhancing customers' initiative to save consumption.
On the morning of May 7, lawyer Xu Guanglei of Shandong Wenkang Law Firm pointed out in an interview with reporters that the notices posted by the merchants in the store are of a certain contractual nature. After the diner pays the CD deposit, the two parties form a certain contractual relationship. If the diner has been dining Food waste is caused during the process, and there is no problem for merchants to deduct deposits based on store notices.
Lawyer Xu pointed out that the newly issued anti-food waste law has made clear provisions on the responsibilities and obligations of merchants. It mentioned that those who provide buffet services should actively inform consumption rules and requirements for preventing food waste, provide tableware of different specifications, and remind consumers to pick up the meal in moderation. This further shows that in order to prevent waste of food, merchants have legal basis for formulating reasonable store rules. According to the report, diners have the obligation to cooperate and abide by it. At the same time, the Anti-Food Waste Law also stipulates that individuals should order and pick up meals reasonably, which also requires us to pick up meals reasonably and in moderation according to our own dietary conditions when ordering and picking up meals, so as not to cause food waste.
He also said that according to the laws issued by the state, merchants should not only promptly stop diners from waste during meals. Therefore, for diners who cause waste, it is reasonable to deduct CD deposit from the buffet restaurant. According to the report, if a merchant does not provide consumers with warnings to prevent food waste or causes serious food waste, it may be investigated and punished by the regulatory authorities.
>>The reporter's short comment opposes the tongue waste, and you and I have a responsibility
Save glory, waste is shameful.
When I was a child, adults told us, "One pound of grain, a thousand grains of sweat, save money and make careful calculations. "After entering elementary school, we all learn the poem " Compassion Farmer ": "Who knew that every grain of food on the plate was hard."
Frugality and cherishing every grain of food is not only a traditional virtue of our Chinese nation, but also a good family tradition and conscious habit of every family. Each of us should be a frugal expert at all times.
In fact, during the visit, we were delighted to see that cherishing food and opposing waste has become the consensus and conscious action of the majority of businesses and diners, and related propaganda slogans can be seen everywhere in many catering institutions. But it cannot be ignored that at present, there are still some diners who waste food when eating outside. Some of them want to make a living, some overestimate their appetite, and some are for the so-called "face". Little do they know that one side is On the other hand, overeating is harmful to health. On the other hand, causing food waste is not only a shameful act, but may also constitute an illegal act.
The heart of "food" in heaven and earth, don't lose food. Food is a gift and gift from nature to us mankind. Every member of our society has the obligation and responsibility to be a firm supporter of thrift and oppose waste and an unyielding executor. We should also promptly supervise and report all kinds of waste behaviors around us.
Opposing waste is not the business of a department or an institution. It requires all levels and departments to work together for a long time, and it also requires the long-term and unremitting efforts of the whole society.
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-