Recently, Zheshang Bank Yixing Branch successfully intercepted a pyramid scheme fraud incident and helped customer Aunt Li see through the investment scam and avoid a financial loss of 150,000 yuan. Customer Aunt Li repeatedly expressed her heartfelt gratitude to the bank's employees for their professional and responsible services: "Thankfully, Zheshang Bank is serious and responsible and helped me keep my money bag!"
At around 10 a.m. on October 27, 2021, a customer of Zheshang Bank Yixing Branch Aunt Li brought a middle-aged woman to the bank to handle transfer and remittance business, with an amount of 150,000 yuan, for investment, and the payee was: ** Gold Industry (Shenzhen) Co., Ltd.
The lobby manager became alert when he saw the name of the payment company and immediately reported it to the sales manager. After some communication, he learned that Aunt Li had been exposed to a high-interest rate company through a middle-aged woman who traveled with her (who claimed to be an old friend she had known for many years). An investment project that promises to buy 10 grams of gold and get 16 grams of gold as a gift, and then through cashing out, you can get several times excess returns in a short period of time.
After hearing the customer's description, the lobby manager and the sales supervisor judged that this was a typical pyramid scheme fraud. They immediately explained to the customer the huge risks involved in such transactions and persuaded them to give up withdrawals and transfers. However, Aunt Li out of trust in her old friend and her high The temptation still wanted to transfer money, and the middle-aged women in the same industry also continued to promote the features of its products. After a few minutes, the customer showed impatience and even began to blame the staff for blocking his way of making money.
The sales manager immediately arranged for the lobby manager and tellers to help the customer analyze the truth and expose the fraud scam by logging into the "Qichacha" website to inquire, calling relevant inquiry numbers, etc., but several attempts to persuade him were unsuccessful. Upon seeing this, a middle-aged woman traveling with her tried to lure Aunt Li out and transfer money through other channels. In order to prevent customers from being deceived again, the staff of the Yixing branch patiently conducted face-to-face fraud prevention propaganda to stabilize the customers. On the other hand, they dialed 110 to ask the police from the police station to come in time. After the police arrived, they separately questioned and investigated the customer and the suspect.
After many times of persuasion and education, Aunt Li finally gave up the idea of investing in transfers and avoided personal financial losses. It was later confirmed that this company called **Gold Industry (Shenzhen) Co., Ltd. was indeed involved in pyramid schemes. It was a gold trading platform without any supervision. Its business model was "buy gold and get gold free" and used a high rebate model to attract people to develop. He went offline to make profits, and his funds had been frozen by many domestic courts before and he was fined tens of millions of yuan.
Zheshang Bank Nanjing Branch requires tellers, lobby managers and financial managers of all business outlets within its jurisdiction to carry out learning through training, daily morning meetings, case analysis and case reports from peer financial institutions, and continuously improve the awareness of branch staff on fraud cases. Sensitivity and vigilance. The successful interception of this fraud incident fully demonstrated the responsibility awareness and risk prevention awareness of branch employees. While ensuring the safety of customer funds, it also gained trust and recognition.
Zheshang Bank has always been actively fulfilling its social responsibilities, taking fraud prevention as a key task, constantly improving the anti-fraud capabilities of its business staff, going deep into surrounding communities, explaining telecom fraud prevention knowledge to the public, and improving the prevention of the general public. Telecom fraud security awareness, give full play to the active role of bank practitioners, effectively build the "last line of defense" for customers to intercept telecom network fraud, and effectively protect the people's "money bags".
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Source: Xinhua News Agency client
(reprinted from: Jinzhou Internet Police Inspection and Law Enforcement)
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