Huanghe News Network Changzhi news: In order to further enhance the safety awareness of counter personnel and master the ability to deal with emergencies, the Taihang Road Branch of Xiangyuan Ronghui Rural Bank recently organized branch employees to carry out emergency response plan drills to strengthen employees' risk awareness and safety awareness in the form of scenario simulations to ensure the safe operation of branches.
Employees of Taihang Road Branch of Xiangyuan Ronghui Rural Bank watched the emergency plan robbery prevention case video
Before the drill began, they first watched the emergency plan robbery prevention case video, carefully formulated the emergency plan drill plan based on actual conditions, organized employees to discuss all aspects of the plan, continuously supplemented and improved it based on reality, clarified responsibilities and division of labor, and prepared for the success of the drill. Emphasis was placed on how counter staff, lobby managers, security guards and branch managers should respond to emergencies. When facing gangsters, branch staff were required to first maintain emotional stability and learn to protect themselves and the lives of hostages; second, to delay as much time as possible, deal with the gangsters, and call the police as soon as possible.
Staff drill site of Taihang Road Branch of Xiangyuan Ronghui Rural Bank
According to the established pre-plan script, when the bank encountered a robbery and smashing incident, the tellers promptly arranged To calm the gangster's mood, if necessary, hand the cash to the gangster in small amounts and multiple times to delay time; another teller waits for an opportunity to secretly ring the alarm, dials the police phone number, explains the location of the crime, and reports to the superior; the lobby manager and security guard deal with the gangster in the lobby, seize the opportunity, and subdue the gangster.
Through this drill, the prevention awareness of all employees was improved, and the response speed in case of emergencies was improved. The tellers said that although they knew it was a pre-plan drill, they still felt nervous when the "gangster" smashed the glass. They truly understood what they should do when the gangster came, which laid a good foundation for effectively handling various emergencies, and achieved the purpose of this drill. (Cheng Yanan)
