Red Net Moment News Reporter Liu Zhixiong Yiyang and Changsha Report
is in midsummer, and it is as hot as the peak of summer tourism. It is the atmosphere of tens of thousands of joint enterprise cadres in Hunan serving enterprises and starting businesses.
From the June 14th, Hunan Province’s 10,000 cadres and tens of thousands of enterprises to join forces with tens of thousands of enterprises to “send policies, solve problems, and improve services” action. By July 13th, in the past month, more than 40,000 cadres in Hunan have visited 155,473 enterprises (including discussions).
On the morning of June 14, a video conference on the mobilization of "sending policies, solving problems, and improving services" action by 10,000 cadres across the province was held. How should
be described as this action? Some netizens said this is a "two-way rush" between the government and enterprises. Resonance with the same frequency, answer the same questions, share the joys and sorrows, and always keep online. This is a requirement for cadres and a commitment to the company.
"Send policies, solve problems, and optimize services" action is first in the word "Send". Red Net Moment News reporters were deeply touched after immersively feeling how cadres "send" the policy. What this action gave to enterprises is not only to turn "black and black text" into "real money" for enterprises, but also to deliver it with the warmth brought to them by cadres and their confidence in the future, and also to the attitude of the government and enterprises to share weal and woe.
Why should I send a policy?
solves problems and improves services, so why do we need to "give policies"? The implementation and effectiveness of
policies depend to a large extent on the policy awareness of policy stakeholders, that is, policy awareness - the public, as the object of the policy, the degree of understanding of the policy content, value, its implementation methods and implementation methods. If enterprises do not understand policies, there is no way to talk about the government's assistance to enterprises.
At present, under the influence of excessive expectations such as the spread of domestic epidemics and the spillover of international geopolitical conflict risks, the province's industrial growth is facing great pressure, and some industrial enterprises, especially small and medium-sized enterprises, are facing huge difficulties in production and operation.
On the morning of May 31, the Hunan Provincial Government Information Office held a press conference to introduce Hunan's series of measures to implement the national policy of stabilizing the economy.
Since this year, from various departments of the State Council to Hunan, a series of policies to benefit enterprises have been introduced, and Hunan has also formed a "1+8" policy system. Giving policies is to ensure that these policies that benefit enterprises are truly implemented in the enterprise. The delivery of policies to the door by joint enterprise cadres will not only help the policy implementation, but also help the government serve the public more effectively and improve everyone's satisfaction and trust with the Party Committee and the government.
"Stupid Method" warms people's hearts at 10:30 am on July 7, Li Liang, Yiyang Natural Resources Administrative Law Enforcement Detachment, finished his work and drove to Yincheng Market. Among the companies he contacted, there is an small and micro enterprise engaged in the sales and construction of decoration materials here.
Passing through various home decoration and building materials stores, Li Liang stopped at an intersection and called Wu Linfeng, the head of Hunan Tuen New Materials Co., Ltd. In this small 20 square meters shop, they met for the second time, the first time in Li Liang's office.
"I started to receive a call from him and was worried that it was a liar, and then he invited me to the office to chat. I was a little surprised, but I was more moved in my heart." Wu Linfeng said.
Record book by Li Liang, Yiyang City Natural Resources Administrative Law Enforcement Detachment.
In this operation, Li Liang was responsible for contacting 10 companies, only one of which he had heard of. In order to contact and serve the company well, he decided to use the most "stupid" method. "I found the company's phone number and address online, and I contacted each other by phone. If I don't believe me, I made an appointment to meet in the office. Each family records their difficulties and needs, and then find a way to solve them one by one..."
Because the company we contacted is not large in size and the company's own staff is limited, Li Liang's policy of sending the company depends more on hands and legs. We will understand and help each family face to face. The work is very cumbersome, but it is very practical and can warm people's hearts.
Wu Linfeng's company has a turnover of over 1 million yuan a year. In the past, he always thought that those policies were benefits that only large enterprises could enjoy. Li Liang's phone call made him feel the warmth of the government's policies.
Li Liang (right) is introducing the policy to Wu Linfeng, the head of Hunan Tuen New Materials Co., Ltd.
"Look at this one, due to the epidemic, the loan extension will not affect the credit investigation, and there will be no penalty interest." Li Liang pointed to a page in the policy pocket book to introduce to Wu Linfeng. During previous contacts, he learned that Wu Linfeng's company faced the most practical difficulty, which was that the capital turnover was not open. First, because the loan repayment was delayed and there was a bad credit record, and due to the company's conditions, it was difficult to obtain low-interest loans; second, there were two other businesses that had not yet been recovered.
In order to help Wu Linfeng eliminate bad records, Li Liang found the Yiyang Central Branch of the People's Bank of China and learned that Wu Linfeng would provide supporting documents to the commercial bank where the business occurred, and the commercial bank reported to the Yiyang Central Branch of the People's Bank of China.
"Isn't this just seeing hope for a solution?" Wu Linfeng said, "We small enterprises don't know that the policy is a problem. How to do it and which department to find after knowing this policy is another problem. Now that we have joint enterprise cadres, let alone other things, the information is smooth." The key to "sending policy" of
is to break the information barriers and let enterprises know the policy. The cadres of the joint enterprise "implemented policies in a classified manner" and thought of different solutions based on the characteristics of the market entity .
Changde City "Thousands of Cadres Join Thousand Enterprises and Concentrated Discussion on Policies for Benefiting Enterprises" Activity.
In addition to "delivery" face-to-face, point-to-point,
provides policies to enterprises with a certain business foundation and sufficient manpower to understand the policies by themselves, various places in Hunan also provide policies by holding policy briefings, enterprise service WeChat group push information, and producing policy explanations short videos, which can further expand the coverage and improve efficiency.
big data, cloud platform and other new technologies have also come in handy. Changsha High-tech Zone 's "Enterprise Pepsi" platform integrates problem collection, responsibility distribution, follow-up resolution, problem cancellation, evaluation and assessment. It seamlessly connects "all-weather, zero-time difference, and full process" between enterprises and parks to achieve one-stop processing of enterprise problems. All joint enterprise cadres submit a "problem list" to the platform in a timely manner every day. The district leadership group office uniformly distributes a "responsibility list". All 42 departments in the district are included in the responsible departments for problem solving to ensure that "everything is heard and everything has a conclusion."
often contact and build a long-term mechanism
There are companies that you have never been in contact with, and naturally there are companies that you have been in contact with for a long time. Before this action of joining 10,000 cadres to join 10,000 enterprises to "send policies, solve problems, and improve services", various parts of Hunan have already taken measures such as "chain leader system" and " industrial chain assistance", and corresponding cadres have contacted and served enterprises.
For example, Zhu Hao from the Small and Medium Enterprises Department of Yiyang Municipal Bureau of Industry and Information Technology has started contacting many companies in the new materials industry this year. After the operation began, the two naturally blended.
drove to Hongyuan Rare Earth Co., Ltd., and Zhu Hao went straight to the fourth floor. Yang Xiaolin, the chairman and secretary of the company, was waiting in the office. After meeting, the two were straight to the point. Zhu Hao took out a stack of information prepared and introduced it to Yang Xiaolin one by one.
Zhu Hao (left) of the Small and Medium Enterprises Department of Yiyang Municipal Bureau of Industry and Information Technology introduced the application process and required materials to Yang Xiaolin, the chairman and secretary of Hongyuan Rare Earth Company.
"For example, this R&D investment exceeds 4% for two consecutive years, then you'd better complete the investment before auditing this year." Hongyuan Rare Earth is preparing to apply for a national-level small giant enterprise, but has little understanding of the relevant policy requirements. Zhu Hao figured out this year's requirements early and was waiting to make an appointment with Yang Xiaolin to meet.
"We have a lot of contacts on weekdays, and those who need to be very detailed can only face to face." Yang Xiaolin said that when applying for a provincial small giant enterprise, Hongyuan Rare Earth enjoyed the help of cadres. "I will check some policies myself, but more importantly, the relevant departments will contact us directly in the group or WeChat . This is very helpful when companies have not yet had a general understanding of the policies." 8 of the 10 companies contacted by Zhu Hao need help. "I will call in advance and ask them what policies they want to know. If I don't understand, you can ask someone. For example, taxation, human resources and social security, etc., the cadres who are directly responsible for their business must be more familiar with it."
In recent media reports, the reporter noticed that most of the problem solving is related to "fees", either to help financing , or to temporarily suspend payment of certain fees, which must be changed from short-term measures to a long-term mechanism, and the action is still continuing. The 155,000 companies visited are just phased figures.
Finding out the company's assets will make the service more accurate
In this action, cadres should contact, Most are small and medium-sized enterprises and even micro-enterprises. They lack professionalism and systematicity in actively applying preferential policies. In the past, few government departments have taken the initiative to provide services. However, small and medium-sized enterprises have contributed more than 80% of urban labor and employment in Hunan Province, and are related to the people's livelihood employment, and are related to the economic stability of . Moreover, the production and operation of most small and medium-sized enterprises are closely following the market cycle fluctuations and are susceptible to the epidemic.
is . 6 As an example, the city currently has more than 60,000 market entities, including individual industrial and commercial households. In this action, Yiyang sent more than 4,000 cadres to contact and serve more than 40,000 enterprises. Among the 10 enterprises contacted by Li Liang, 2 have good operations without help, and 2 have only empty shells left and no longer continue to operate.
This means that with the practical work of cadres, this action is also a survey of the operating conditions of market entities in the province, especially small and medium-sized enterprises. After understanding the details, we can formulate targeted plans in the future. The relevant person in charge of the Leading Group Office of the Leading Group for Joint Ten Thousand Enterprises (Provincial Department of Industry and Information Technology) of
0,000 cadres Joint Ten Thousand Enterprises Action (Provincial Department of Industry and Information Technology) introduced that taking this Joint Enterprises Action as an opportunity, we will improve the long-term mechanism for contacting and serving enterprises, improve the database of assisting enterprises, contacting enterprises cadre database, and enterprise problem database, and carry out regular problem collection and resolution, policy publicity and implementation.
Ten thousand cadres joining the Wan Enterprise Action Working Group conducted research on Huaihua enterprises.
Nowadays, it is almost a unified style for Hunan cadres to serve market entities when they are not disturbed, respond to everything, meet online, and talk to each other when they meet, which has almost become a unified style for Hunan cadres to serve market entities. In the same questions and answers to cadres across the province, the reporter noticed that in addition to the continuous policies such as small giant enterprise gradient cultivation, such as small giant enterprise gradient cultivation, need to be continuously tracked and evaluated, many places have been exploring long-term mechanisms to serve enterprises.
In addition to the "Enterprise Pixar" platform mentioned above, there is also the "two lines, four meetings, one chain, one group, one platform" problem assignment mechanism built by Zhuzhou , and the "one order, five systems" closed-loop supervision mechanism established by Xiangtan , or more The industrial chain assistance actions carried out locally have a system that can be replicated and implemented for a long time.
At that time, the joint enterprise action will "take root" and truly form a long-term mechanism. This "two-way rushing" between the government and enterprises will also transform from "oscene" warmth to the tacit understanding of both sides working together for the long-term positive economic development.
Recently, the reporter learned from Li Liang that through his contacts and inquiries from multiple parties, Wu Linfeng's two business funds owed by him found the reasons for the arrears, and one of them has been clearly stated to be delivered in the near future. As of July 13, the operation has collected a total of 63,810 problems directly reported by enterprises in the province, solved 43,347 problems, and the problem resolution rate is 67.93%.
