key groups are divided into two levels. One is that the staff level within the closed loop will have nucleic acid tests and report them once a day. Another level is the people who need to pay attention to among the quarantined personnel, basically the elderly, the children, the disabled and the pregnant. They fill in the basic information and report their own information when they move in. The accurate information required by different types is different, and the corresponding health monitoring measures are naturally different.
So in the eyes of our staff, the first thing they are all compatriots who have returned from abroad. If we want to distinguish the differences, they are the key groups and ordinary groups. If we don’t go back, we will consider them based on the position, industry, whether celebrities, or celebrities, ordinary employees, bosses, workers or international students. There is no division that is all people who have returned to China and returned home.
The attention or care for key groups is entirely a humanistic work need. Get attention and support.
: Relatively speaking, there are many elderly people coming to South Korea, and it is difficult to communicate with Mandarin . The best way is to call your children or invite young Korean passengers to communicate. Every issue is very enthusiastic young passengers who are willing to help communicate information after communicating. The elderly passengers basically don’t have to worry about their own ability, and they are also in a strong sense of urgency to go home. There are more flights back from Europe than young people, and the elderly are obviously older and relatively confused. With obvious anxiety, it can be said that these elderly passengers are the focus of attention. The typical example is that they keep making phone calls, making known work calls one by one, and constantly telling their whereabouts and train times, and not forgetting her. Since our rooms are next to each other, we can basically hear the call in another room being the aunt who just finished calling us. So we not only have to answer patiently, but also pay attention to if we haven’t called for an hour, we have to visit it. Of course, the notification of vehicles and trains is also a priority. Trust is established bit by bit, and overall, we have been home smoothly.
Young and pregnant: There are also children in one or two months. Generally, one who is under 3 years old is at a level of attention, 3-10 years old, minors, and minors come back alone. Moreover, there is a child born during quarantine every year at the Maritim Hotel in Shenyang. One of our children with a date was admitted to Tsinghua University, and welcoming the newborn children back to the hotel was also in line with him on duty, so he completed the task of carrying the children back to the room. Until now, parents have also interacted with this date on WeChat. When I volunteer or go to length, I basically help pregnant women get their luggage or push the stroller. Generally, female nurses or doctors take care of them.
Sick and disabled: They are all very admirable, at least they are moved by their strength. The doctor will monitor accordingly, and a few people get off the plane and go directly to designated hospitals. What is relatively troublesome is that passengers with depression. Maintaining communication requires skills, and reasonable guidance also requires relatively professional personnel, because sometimes unexpected situations occur. Of course, medical observation measures for isolation and medical observation also need to be strengthened. The same sentence is the same, a good word warms up for three winters, and the intention is naturally different.
other hypoglycemia, hypertension, etc.
Other special situations are also very addicted to alcohol and cigarette addiction.
There is a claustrophobia during the 14-day quarantine. Call us and ask us to help open the window, take a big breath, and make sure to only take a breath and never poke your body out of the window. You can watch it. Because there is a limiter, 10 cm is the maximum. All we can do is chat and guide and accompany us to change our focus. After it becomes 7+3, there are significantly fewer such situations.
Speaking of this, it is really important to fill in the history of illness in the acceptance letter.
inquiries and feedback on key personnel every day, and medical care, hotels, and working groups have their own attention measures.
Go home safely and everything is fine.
