event site.
event site.
"Every drop of oil is a promise" Sinopec Hunan Xiangtan Branch 3.15 series of activities "High-quality service promotes harmony, honest management builds a brand." On March 15, Sinopec Hunan Xiangtan Branch opened a publicity station at the gas station under its management in the city to demonstrate operations on the spot, and explained to consumers the harm of counterfeit and inferior oil products to vehicles, the methods of identifying oil products, etc. through brochures, and guided consumers to establish the concept of high-quality consumption from a positive perspective.
is not just on March 15, but Xiangtan Petroleum has been strictly managing the requirements of "every month is quality month is , every day is 3·15". Organize employees to study the quality management of oil products and legal knowledge related to consumer rights, publish reporting hotlines in oil depots, gas stations and other places, and accept customer supervision. In combination with activities such as "Serving the People for the First and Forecasting Excellence" and "Professional Review", we will carry out honest services, sunshine services, and smile services, and implement 10 free convenience service projects to improve the customer satisfaction of . The warehouse station promotes oil knowledge to customers through hanging banners and scrolling LCD screens, etc., and the business philosophy of Sinopec's "high quality and sufficient quantity" and "Eie Wan Store has no counterfeit goods" to increase consumer attention. Strictly implement the "Hunan Petroleum Depot, Gas Station, and Carrier Quality Rewards and Punishment Regulations", strictly control all aspects of transportation, purchase, storage of oil and non-oil products, and safeguard consumer interests from the source. Using technological means such as electronic lead sealing, GPS trajectory tracking, and video surveillance, we will strictly supervise the implementation of special vehicles and special transportation of carrier units, strictly supervise, and plug loopholes. In order to ensure "qualified quality and accurate measurement", Xiangtan Petroleum organized an inspection team composed of personnel from safety, zero pipes, non-oil and other departments to conduct a large-scale quality inspection of gas stations and oil depots. The "Eijie Product Quality Month" activity was launched.
The company's gas stations illustrate the Sinopec trademarks such as "Chaoyang", "SINOPEC", "Mantianxing" and "Eiejie" through electronic screens, publicity stations, publicity columns, etc., and compare them with counterfeit trademarks to let consumers understand the differences between real and fake trademarks and the identification methods.
Because refined oil is an important strategic material and special commodity, Sinopec Hunan Xiangtan Branch also actively cooperates with the government to carry out the special action of "anti-illegal and illegal violations", rectify illegal operations of "black self-flow", protect consumers' legitimate rights and interests, and build a good order in the refined oil market.
The development of this series of activities presents Sinopec's high-quality and high-quality services to customers, and conveys the concept of "every drop of oil is a promise" to every customer.
