The education authorities of the DPP authorities confirmed yesterday (25th) that 25,210 files of Taiwan’s high school learning history were lost after uploading, and a total of 81 schools and 7,854 students were affected. Pan Wenzhong, the head of the education authority, presided over a press conference this morning, apologized to the affected teachers, students and parents, and claimed that the incident was caused by the outsourcing engineer "pressing the wrong key" and would be held accountable according to the contract, and would also be administratively held accountable to relevant personnel within the education authority after the incident. He has solemnly demanded that all colleagues "never allow such mistakes to happen again." It is understood that Su Zhenchang, the head of the administrative agency of the DPP authorities, also immediately ordered the education authorities to make remedies as soon as possible, and instructed the administrative agency "Institutional and Communication Safety Department" to form a special project team to conduct a comprehensive general examination.
Pan Wenzhong
Peng Fuyuan, the "DPP Director of Education" of the DPP authorities, proposed four remedial measures today. First, teachers and students will open today to query the affected information. If the course learning results are certified by teachers, an upload and comparison platform will be provided. If the comparison is met, it will not be re-certified by teachers. Those who do not meet the requirements will be re-uploaded on the school platform according to the original procedures. Second, if the student files are lost and there is no backup, the teacher will be arranged to tutor the students for remake and the teacher will be given a hourly fee.
Peng Fuyuan said that the education authorities have also flexiblely postponed the upload period, not subject to the original September 30 restrictions; a special project tutoring mechanism will be established, and the "Education Administration" will designate a responsible person to assist each school and every student in completing the upload. The education authorities will strengthen relevant measures, such as strengthening the backup mechanism, increasing the number of inspection backup and restore drills; increasing the number of virtual host snapshots, and improving the improvement to 6 times a day; starting off-site backups at 6 pm every day, and performing 6 local backups every day.
Hong Zhengxin, a professor at , Jinan University, who was commissioned by the "Education Department" and is responsible for the operating learning process archive database, said that this matter involves some students and families, and he is deeply sorry. He also clarified that the basic information and grades of students logged in by the school administrators have not been lost; except for the affected 81 schools, the rest of the information is complete; the missing part of the information is at the "Student Upload to School Platform" level, rather than the "School Upload to Central Platform" level, and only archives are lost, and other content such as a brief description of 100-word works and course records are not lost.
It is understood that the "Education Department" has compiled 32 million yuan (NTD, the same below) every year to entrust Jinan University in Taiwan to implement the system maintenance operation, and the maintenance operation team has 20 people.
Luo Bingcheng, spokesperson of the administrative agency of the DPP, said on the 26th that according to the investigation by the education authorities, the main reasons for this incident were human negligence, including human errors, lack of abnormal management mechanisms, and lack of internal verification mechanisms. For the troubles and burdens caused by the school teachers, students and parents caused by the incident, the education authorities must do their best to remedy them to ensure that the rights and interests of students are not affected.
Luo Bingcheng said that Su Zhenchang immediately asked the administrative agency "Qualification and Communication Safety Department" to organize a special project team to conduct a comprehensive general examination for information work of the education authorities and related schools.
In addition, at the request of Su Zhenchang, in addition to the personnel of the DPP authorities, members of the project team should also invite experts and scholars in the fields of information and security to participate to conduct detailed inspections on the operation process of the development of the education system information system, conduct inspections and inspections in parallel online and on-site manners, and submit overall improvement analysis reports as soon as possible to supervise the education authorities to make comprehensive improvements. (Lin Jingxian/Editor)
