In order to alleviate the credit repayment pressure caused by residents due to the epidemic, many banks have introduced financial support measures such as postponed repayment and amendment of credit objections. On April 21, a Beijing Business Daily reporter found that in the face of the urgent needs of users affected by the epidemic, many banks have introduced financial support measures such as postponed repayment and amendment of credit objections, and the control of various banks in extending the repayment cycle is also relatively stable. Analysts pointed out that banks need to flexibly allocate financial resources, optimize reasonable repayment plans for different customer groups, and at the same time increase their emphasis on severely trapped groups.
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Multi-bank implementation of differentiated repayment policies
In order to alleviate the repayment pressure of mortgages, consumer loans and other users during the epidemic, on April 21, a reporter from Beijing Business Daily found that many banks including Industrial and Commercial Bank of China , Bank of China , Bank of Communications, Industrial Bank , Zhejiang Commercial Bank , Pudong Development Bank, Zhangjiagang Rural Commercial Bank, and Jiangyin Rural Commercial Bank have adjusted the "repayment services" to help users.
The common feature of the "repayment service" plan launched by various banks is that they all set up postponement measures, and the differences are mainly reflected in the different repayment delay time. Recently, Industrial Bank launched the " pay " repayment service for existing mortgage users that meet certain conditions. The product sets a two-stage repayment cycle. The first stage only pays interest and suspends the repayment of the loan principal. The first stage repayment period is up to three years; the second stage is to repay principal and interest on time according to the repayment method agreed in the original loan contract .
ICBC Dalian Branch provides up to 6 months of adjustment repayment plan services for users who meet the conditions and who have not expired, and has set up a variety of options in repayment methods. For example, only interest is paid within 6 months, and after the 7th month, the principal that has not been paid within 6 months will be allocated to the remaining loan period; if a penny is not paid within 6 months, the interest that has not been paid within 6 months will be repaid in one lump sum in the grace period, and the principal that has not been paid within 6 months can be allocated to the remaining loan period, etc.
Construction Bank provides short-term delayed repayment services up to 28 days for users who are temporarily inconvenient to repay due to epidemic prevention and control, isolation, road closure, etc. Users can apply for a delay once during the epidemic. If the loan is fully repayed within 28 natural days after the repayment date, it will be deemed to be normal performance, and no collection will be collected or credit reporting will not be affected.
"Under the impact of the epidemic and other factors, the market employment environment has been set. Therefore, in such a special period, it is necessary for banks to make corresponding adjustments to their loan policies." Guan Rongxue, an analyst at Zhuge House Search Data Research Center, said in an interview with a Beijing Business Daily reporter that the current bank's delayed repayment policy has certain commonalities, and the measures to delay repayment time account for a high proportion, and are relatively stable in controlling the extension cycle, which further highlights the prudence of policy adjustments.
optimizes reasonable repayment plans for different customer groups
In order to avoid the stain on users' "credit reporting" in the process of applying for delayed repayment, many banks have also made clear instructions on the overdue repair plan for credit reporting, mainly including modification of credit reporting objections, repayment within the grace period will not affect the credit reporting record, no collection during the extension period, and no credit reporting will be affected.
Shenjing Bank Shenyang Branch will not submit the relevant overdue loans to enterprises and individuals who fail to repay their loans in a timely manner due to the impact of the epidemic and provide relevant materials after the company and individuals. After review and confirmation by the bank, the relevant overdue loans may not be submitted to the credit reporting agency as overdue records. If it has been submitted, valid supporting documents can be provided thereafter. After verification, the credit reporting objection can be submitted to the credit reporting objection and modification.
Bank of Communications Liaoning Branch provides users with extended repayment grace period for medical staff participating in epidemic prevention and control, confirmed patients, isolated personnel, or other personal mortgage users who temporarily lose their source of income due to the epidemic, after verifying the relevant situation, and provides mortgage users with a maximum repayment grace period of 90 days. For loans that have set a repayment grace period, repayment within the grace period will not affect the credit record.
However, it should be noted that although many banks have launched relevant rights and interests in protecting public credit reporting, users should also be cautious about the policy details to avoid overdue and falsely reported credit reporting. A relevant person from a large state-owned bank in the epidemic-related area told a reporter from Beijing Business Daily that if there is a corresponding repayment policy for the epidemic-related area, those who meet the requirements will not be considered as default for the past payment of the month, but previous records of overdue payment will be submitted to the credit report.
In actual cases, some users mistakenly believe that the interest corresponding to the unpaid loan principal during the extension period does not need to be returned. In response, China Construction Bank stated that when accepting user applications, it will specify in detail that the principal of the loan that was delayed will be calculated normally and will be repaid in the future repayment period, and will show the user the detailed repayment plan arrangements.
, senior analyst of the financial industry of iResearch Analysis, Su Xiaorui, said that banks should actively understand the difficulties and needs of deferred repayment; formulate appropriate rules to prevent those who are interested from exploiting policy loopholes, and at the same time, they should not be too cumbersome and solve users' urgent needs in a more efficient way within reasonable limits; provide convenient channels for deferred repayment and open corresponding service modules on PC, mobile and other channels; establish a smooth customer service communication mechanism to provide users with good consultation and communication channels.
"Banks need to flexibly allocate financial resources, fully consider the actual situation of lenders, and optimize reasonable repayment plans for different customer groups. The adjustment direction should also be diversified, such as extending the loan term, delaying the repayment of principal and interest, setting up repayment preferential periods, etc., and at the same time increasing the tilt towards the seriously trapped groups. In addition, while alleviating the pressure on some groups, you should not relax the control of the credit of the lending group." Guan Rongxue said.
Beijing Business Daily reporter Song Yitong
