Guan Ying (pseudonym) spent 5.18 million yuan to buy a villa in the Garden City Villa Community, hoping to have a private and quiet life. However, since he moved in, he has been troubled by oil smoke and noise. He has been in the police station with his neighbors several times and complained. The cause was that the neighbors transformed the villa into a private club called "Hedao", which operates catering and homestays. The result of feedback from
is that this private club is operated without a license. "Guan Ying (pseudonym) said. Mr. Xiao, the head of
, responded that
, Hedao is mainly used for internal reception of the company, similar to the company canteen. The price of the meal price is 223 yuan per person to facilitate internal settlement, and the number of customers who operate externally accounts for only 10 passenger flow, and the payment is also based on this standard. Zhang Yanhua, director of the Market and Quality Supervision Office of
, said that he went to the site for verification before and found that there was no sufficient evidence to show that "Hedao" operates externally. "Now there are screenshots and other new evidence to prove that they operate externally. We will report it and ban it. "
" villa "Hedao" restaurant appearance.
The owner complained that he bought a villa for more than 5 million yuan, but was troubled by oil smoke noise.
Guan Ying and her husband Zhao Qiang (pseudonym) spent 5.18 million to buy a 288-square-meter foreclosure villa in the city villa community, wanting to enjoy an elegant and quiet quality life. The four generations of grandparents and grandchildren moved into the villa, but found that next door was a private club, operating catering and homestays. The sound of range hoods, the sound of guests playing mahjong at night and the noise of drunkenness made Guan Ying unable to bear it.
"My family has two children, one is one and a half years old, and the other is six months old. After the guest was drunk, he was quarreled until twelve o'clock in the evening, and the child could not sleep well at all. "Guan Ying said that in desperation, she negotiated with her neighbors, and the neighbors verbally agreed, but the situation did not improve. "It's so noisy. My mother-in-law is in her 80s and can't stand the noise. She returned to her hometown in Anhui. "
So, Guan Ying began to complain to the property and called the police to deal with the noise.
Deputy Director of Jinyang Police Station led a team to Hedao, warning them to ban noise at 10 pm, and the noise of playing mahjong and getting drunk stopped." Guan Ying said that the noise from the range hood still existed. What's terrible is that the range hood was facing their third floor master bedroom, and the sound started from 11 am and lasted until seven or eight pm.
complaints did not completely resolve the problem, and the conflict between the two sides further escalated. Guan Ying’s husband Zhao Qiang participated in the election for membership of the property management committee of the community. As a candidate for the industry, Zhao Qiang’s information was published on the community’s announcement board. In the evening, two staff members of Hedao and a "guest" Mr. Xu passed by the announcement board and tore off the paper recording Zhao Qiang’s information and took it away. The scene of
was captured by the community surveillance camera. Both sides once again made trouble at the police station, and finally ended with Mr. Xu's written apology.
Range hood that disturbs people.
Guan Ying once again complained to the property management without a license.
"Our community is all villas and is a pure residential area. It is impossible for him to obtain a business license at all." Guan Ying said that as expected, the property responded, after investigation and verification by the Wuhou District Market Supervision Bureau, the merchant had not obtained a business license and ordered and urged the merchant to apply for relevant documents before he could open business.
Hedao staff led several people to surround Guan Ying's doorstep, and the two sides once again had a dispute. Guan Ying said that Hedao is still operating at present.
hedao restaurant interior view.
reporter visited the meal bid of 223 yuan per person and opened for business to the public.
At 1 pm, the reporter came to Hedao, No. 10, Building 9, Central Garden City Villa, Wuhou Avenue, under the name of ordering food. Under the leadership of the staff, the reporter visited the entire building. There is a central garden on the first floor, which is equipped with 3 accommodation rooms, tea drinking areas and wine rooms. There are 4 private rooms on the second and third floors, with a maximum reception of 40 people.
When the reporter asked about the meal bid, the staff brought out a menu from WeChat. The meal bid was more than 200 yuan per person, only side dishes were not ordered. "The ordering of meals must be ordered one or two days in advance." The staff handed the reporter a business card, which stated "Hedaohui".
reporter searched on "Hedao" and saw a "Hedaohui Villa Garden Restaurant" appear. The per capita consumption is 223 yuan per person, and the business hours are from 10 am to 9 pm. A total of 139 people participated in the evaluation.There is also a "Hedao B&B" called, with a price of 580 yuan per night.
After some twists and turns, the reporter contacted Mr. Xiao, the person in charge of Hedao, and he responded to the matter. He said that this is an internal hospitality center of the company, and there are three companies in total, and he is the head of these three companies.
Hedao is mainly used for the entertainment of employees and customers within the company. It is similar to the company's canteen. The meal price is 223 yuan per person.
"Set such a price because some customers often come and say it's not good to pay, so we set a price for easy use for internal settlement." Mr. Xiao said that Hedao's daily catering reception is more than a dozen people, including a total of twenty or thirty people drinking tea.
As the customer's reputation spread, many customers' friends came to have a meal, which led to a part of the external business. "It accounts for less than 10% of our customer flow." Mr. Xiao said that the store is on the Internet and wants to provide part of the subsidy for Hedao. "If there is any problem, we can just not operate it externally."
Mr. Xiao said that Hedao has been open for seven or eight years and has never received any complaints from the community until Guan Ying's family moved in.
"There are two main factors that disturb the public. One is the oil fume and the other is the noise." Mr. Xiao said that the range hood vibrated and the abnormal noise was relatively large. After receiving a complaint from a neighbor, Hedao made a rectification. One was to install the range hood with oil separator and a purifier, and two layers of tiles were added to the roof. "I'm not satisfied with the rectification after the rectification. I want to negotiate with them and ignore you."
Mr. Xiao confirmed to reporters that Mr. Xu, a friend of Hedao, once tore off Zhao Qiang's candidate information. The staff of Hedao went to Guan Ying's doorstep and came to give their opinions on the "problem of random parking in Guan Ying's home". The two sides went to the police station again. "We promised to rectify the noise and range hood problems before October 1. During this period, you should not complain again." The introduction of "Hedao" on
.
Property responded to Hedao's illegal operation of restaurants and reported to the industry, commerce and streets.
Song Hongshu, project manager of urban villas at Central Garden Property Co., Ltd., introduced that he has been a project manager here for more than ten years, and Hedao rented a villa seven or eight years ago to operate a Chinese restaurant.
Hedao operates a restaurant. The property has reported to the industrial and commercial, street office and other relevant departments. As for the follow-up, he understood, "because the property does not have the law enforcement authority, the property has no way."
For non-community owners, can the property be prohibited from entering?
"They have reported their house numbers, but I don't have the right not to let others enter, right?" Song Hongshu said that in addition to this restaurant, there are more than 40 office companies and 3 B&Bs in the entire community. Customers of various companies and enterprises only need to report their house numbers to enter the community.
Reply to this complaint by relevant departments.
Market Regulatory Office responded that there was no evidence before that it was open now that there is new evidence, so report it immediately.
Director of the Market and Quality Supervision Office Zhang Yanhua confirmed to reporters that the feedback from Guan Ying’s work order after the complaint was indeed the reply from the staff of the institute.
"The new employee was not trained in place. He went to the scene to see that he did not have a business license, so he said he did not have a business license and had not obtained a business license." Zhang Yanhong said that later Guan Ying complained again, and the institute took it seriously, jointly enforced the law with other departments such as urban management. He went to the scene to verify again and found that there was a dining table in Hedao, but based on this, he could not be considered that Hedao was open to the outside world.
Previously, "In addition to the dining table, there must be menus, price lists and transaction records." Zhang Yanhua said, therefore, he believed that there was no sufficient evidence to prove that Hedao is operating externally and could not be considered "operating without a license."
At present, with new information such as screenshots of "Hedao" on Meituan, she said that this is new evidence. "Now there is new evidence that it is open to the public. We will report it immediately and ban it. The pictures are from the Internet. If there is any infringement, please contact us to delete it in time.
